Hertz - using ZE1 awards internationally




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SpaceBass
Dec 10, 03, 9:37 pm
Hey folks,
I called today to book a car in SYD for my honeymoon next April. I called the #1 Gold club (I'm a 5 points) desk and told the woman that I wanted to look into international award travel.
she had no clue what I was talking about. She kept asking for a cupon code. I've never cashed in my Hertz Award points so I am not sure how I should have gone about it.
Finally she put me on hold and came back and told me that ZE1 codes could not be used internationally.
I've been renting for 2 years with out even thinking about cashing in points, just to save for this trip.
Do I have any luck with this? Can I call and try to beg?

Has anyone ever accomplished award travel abroad?

Thanks
-N


fcrit
Dec 12, 03, 9:22 am
There's always the "call back until you get the answer you want" strategy, but I've been told this by two different Hertz phone reps.

RedEye2003
May 14, 04, 10:21 am
I tried to use my 10k+ points for Europe - no luck.

Come on Hertz - if I can't use my Hertz awards at Hertz - what's the point?


Polar
May 18, 04, 3:01 am
Yes it seems to be that the rewards program is for US only. I enquired in the past about earning points while renting in Europe. Interesting thing is that at first Hertz did not know, had to wait a long while, and finally was told that I would not be able to earn point on my several thousand dollar rentals in Europe. And they did not feel sorry about it.

So you can not earn Hertz points with Hertz, nor redeem Hertz awards with Hertz. Just think if airlines did it this way, they would lose many customers...

fastflyer
May 18, 04, 1:04 pm
Don't forget that ZE1 points are "use them or lose them" as I found out a year ago! They expire every 24 months IIRC.

bagold
May 24, 04, 7:16 pm
Is it true that I cannot earn ZE1 points for international rentals?

subdawg
May 24, 04, 9:29 pm
Does anyone know what other car rental companies (Avis, etc) that allow their members to redeem points for int'l rentals? Or able to earn points in other countries?

zakami
May 25, 04, 9:52 am
Does anyone know what other car rental companies (Avis, etc) that allow their members to redeem points for int'l rentals? Or able to earn points in other countries?

You can only earn miles internationally as far as I know.

FLYMSY
May 29, 04, 3:29 pm
I've earned Avis points on all of my European rentals, however, Hertz is another matter. It is the exception rather than the rule when I receive points from Hertz when I rent in Europe. BTW, I chose to earn Marriott points rather than ZE1 points because the Hertz points can't be used internationally.



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