Hertz - Status Downgrade




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whyyzman
May 20, 03, 9:23 am
About 2 weeks ago I switched to Hertz from Avis due to continued poor service from Avis. When I called Hertz they said I was being comped to a tier level (President's Club or something like that), so I started booking with them. Today I found out they downgraded me to a Hertz #1 Gold, saying oops we don't comp levels based on status with another car rental company.

I have rented 3 times in the past 10 days, and have 3 more rentals booked this week alone. Obviously they do not want my business or they would not have done this to me. Pathetic, truly pathetic... now to find a car rental company that will actually value me (a 50 rental a year customer). Grrr!


UALOneKPlus
May 20, 03, 7:58 pm
Are you sure they said President's Circle? Or did they say #1 Gold Club?

whyyzman
May 20, 03, 9:31 pm
They mentioned the term Presidents something (guess it was circle). I spoke with the local Hertz agent today (she has been seeing me 2 - 3 times a week lately), and she is going to work on it and get me upgraded.




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