Starwood Preferred Guest - Rome: St Regis or Westin Excelsior? [Master Thread]

I'm finally nearing my honeymoon trip to Italy for 2 weeks and have booked my time in Rome at the Excelsior.

Has anyone visited the St. Regis in Rome since all of the renovations have been completed??

I'm wondering if I should switch the booking.

Thanks to those who've replied to my other Italian queries....I'm excited to be at the Excelsior in Florence and the Danieli in Venice that came from recommendations from this board...

Jbird

Stayed at the Grand for 4 nights in April -- still was not totally finished at that point -- tho they did not tell me that when I made the reservations. Seems to be fine, the staff especially in the resturant was very friendly. My standard room was well equiped with a mural and draped headboard, good bathroom, etc. The public spaces are lovely. The only draw-back from the Excelsior is that the location is several blocks away from "the action"(that can be a positive, depending on your point of view).

I stayed at the St. Regis Grand in July. It was fine, even though the staff is a bit high chinned. My room was quite large, completely refurbished, with luxurious finishing touches.

The location of the Excelsior in Rome is just about as "good as it gets." The Grand is a bit of a walk away--can get awfully dark and quiet at night around there.

The St. Regis Grand in Rome was just gorgeous--newly renovated and sumptuous. We used points here as well and were double upgraded to an Imperial Room. Every detail was what you'd expect of a Luxury Collection hotel: the sheets were pressed linen; the drapes were brocaded silk; the bathroom was a marble extravaganza; the rooms were beautifully designed with hand-painted frescoes. If I have any criticism of the hotel, and it's a minor ne, it would have to be the location. Although very convenient to the Metro (it's in the Piazza de Republica), it can be quite a hoof to the tourist sites.

I loved their fitness room as well!

Anyone else have any thoughts with regard to these two hotels. I have reservations at both for the same days - and at the same rate - and it's getting to the point I need to pick one of them.

Is one any more luxurious than the other?
Is the staff any better at one?
Is the location of the St. Regis really a detriment?
Are the rooms any bigger at one than the other?
Any better shot at being upgraded at one than the other?

Thanks

I was at the Grand in both Florence & Rome this past May, here are my impressions:
Florence: as a Platinum I was given a lovely suite on the top floor facing the Arno with a nice balcony. The Hotel is directly across the square from the other Starwood property, and pretty close to all tourist attractions. The restaurant was closed for a private party while I was there, so management provided me with a bottle of champagne and a note that their sister restaurant at the Excelsior was open. The staff was very friendly, and it reminded me of one of those old European hotels where you leave your key (yes an actual room KEY) at the front desk when going out for the day--a situation I'd previously only seen in old movies.
Rome: They upgraded me to a nice suite, but it was on the second floor overlooking the inner courtyard, and level with the rooftoop of the dining room. It was also undergoing massive rennovations--which meant workers were going by all day long (including early Sunday morning), so I couldn't leave my windows or drapes open. The suite itself was quite luxurious with a fantastic marble bath with Bulvari creams, lotions etc. The staff was ok, but 'distant'. I liked the location, as it was close to the main train station & metro. I couldn't find the other Starwood property, but yes, I believe it is closer to the main attractions (Spanish Steps, etc.).
PS-I asked to have my room changed & was told, I would not be able to get a suite, but only a much smaller room elsewhere in the hotel, and since I was only there for 2 nights, I just kept my original suite.

My wife and I spent a week at the St. Regis in Rome in January and were quite impressed. Beautiful decor, best linens we've ever seen in a hotel and very comfortable kingsize bed. The staff was very helpfull, attentive and friendly - especially in the bar. Once a week (I think on Thursday) the manager hosts a wine tasting reception for the guests which we attended. We met some delightfull people while enjoying some excellent wines. All in all, a wonderful stay.

We stayed at the Excelsior Rome last November. 40000 point for 5 nights.
We got upgraded to a suite. Very friendly staff. They took care of all the dinner reservation and recommendation. Also got us tickets to Pope's audience. Would love to go back again.

Also got an upgrade in Excelsior Florence.
However, the best suite was in Vencie Regina Eroupa. You took the elevator to top floor, walked through a corridor then came to a private elevator that goes to 2 suites. The one we had has a large patio over look the canal and partial view of San Marco. Can't believe how nice they treated us.

I spent a Free Friday at the St Regis Grand in February. As an SPG Platinum I was upgraded to an “Imperial Room”, which is the largest non-suite room. The Room was facing the exterior, but the view was just another building across the street. The Room was wonderful with incredible attention to detail. 100% linen sheets, beautiful marble bathroom, decorative fireplace, Murano glass chandelier, etc. The room also came with butler service. The lobby and public spaces are spectacular.

I walked into the lobby of the Excelsior and while it is a nice hotel, it looked like a dump in comparison to the St Regis. I thought it looked tired and smelled of old cigarette smoke.

I’m not sure the location of either one makes that much difference. The Excelsior might be closer to this or that, but there are still zillions of things that neither is closer to. The Grand is next to a Metro station and plenty of bus lines.

Just spent 3 nights at the St Regis in Rome. It was magnificent but at 600 € it should be. Got upgraded to a suite. Other than minor glitches, it was great. For those interested: upon arrival once we were personally escorted to the room at about 5 pm, tje butler was dismayed that our room had not yet been cleaned. Although the bed had been made, the toiletries had not been restocked and the refuse from the previous guest was still everywhere.

Then twice during our stay, despite do not disturb lights, we were awakened to loud knocking on the door by security and manager because the front office notified them that the emergency light had been turned on. The switches were in shower and bath tub on long cords which we were terrified to even touch.

Oh, well. Better safe than sorry, I guess.

I've checked out all the past threads about these two properties, yet am still confused as to which is better.

I will be traveling to Rome in early November and, never having been there, would like to know which hotel is in a better location? We hope to fit four of us in one room so I have reserved an Imperial room at the St. Regis and a Jr. Suite at the Westin. Any feedback would be greatly appreciated!

The Excelsior has a little more centrally located...directly across the street from the US Embassy, only a short walk from the Piazza di Spagna and other central locations.

The St. Regis, however, is definitely the nicer of the two hotels, and is only a few blocks further away from the center of town. If you are going to Rome to do some sightseeing, the benefit of the St. Regis is that one of the better tour companies has an office directly across the street.

Both are quite nice. The St. Regis Grand is somewhat inacessble, as noted. It was also just redone a year or two ago. The Excelsior is near the VB and so much busier, with many tourists in the usual case - yet likely considerably less so in the wake of last 9-11. It is not quite the St Regis and also was scheduled for a refurishing around now from what I'd heard - so it may well be "under construction." Anyone know?

Hope this helps a bit. Enjoy your trip! http://www.flyertalk.com/forum/smile.gif

ST.REGIS Grande. There is no other choice. I'm serious. You will not believe the service you get, the rooms, the Platinum Ammenity, everything. It is only 1/2 a block to the subway, or 15 minutes waking to Piazza Espagna, or Trevi.

Thanks for the feedback. Trying to fit four of us into a room may prove challenging. Which hotel gives better upgrades as a Platinum SPG?

Why don't you call up St. Regis reservations ask how many square feet there are to an Imperial Room? My husband, son and I stayed at the St. Regis in July. They called what we had some sort of superdupergrandregalsomethingoranother room, but it was better and bigger than most suites I've stayed in. It had two rooms - a salon and a bedroom - and plenty of room for the three of us. Heck, the large walk-in closet could have just about held another bed. Are two of the people in your party children? If so, I would guess you'll be fine.

Oh yeah ... be sure to eat in the St. Regis' restaurant - Vivendo. Wonderful service and food. Our amenity gifts included a bottle of champagne in our room and a letter from the manager offering a bottle of wine at the restaurant. It was a pretty nice bottle.

[This message has been edited by letiole (edited 10-22-2001).]

Wow!, I should travel with you...as a Platinum at the St Regis Grand, this past May, I was given a small suite on the 2nd floor over looking facing the inner courtyard--which was literally under construction the whole time. Since my windows opened directly on the roof of floor of the courtyard, and there was debris, construction materials and workers around -- I was unable to have the windows open, or even the curtins opened. I asked to have a different room, but was told any other room would be worse. I was given a certificate for a bottle of wine, but it came with the stipulation that it was good with dinner for two, and as I was traveling alone it was useless. Yes the room itself was beautiful (but definately not large) and the bath with those wonderful amenities almost made up for it. I did like the location, as I was able to walk easily to the Termini station and the subway stop Place de la Republica was one block away. So, all things being equal, I most likely would stay there again, although it is far from a favorite of mine.

I recieved an upgrade to an Ambassador Suite that was bigger than my North American Apartment. My ammenity was A large bottle of Hermes Cologne. The St. Regis Grande wil treat you right

Assume you are Platinum and doing five nights on points/ (64k v. 40k.) Which would you choose?

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by letiole:
Why don't you call up St. Regis reservations ask how many square feet there are to an Imperial Room? My husband, son and I stayed at the St. Regis in July. They called what we had some sort of superdupergrandregalsomethingoranother room, but it was better and bigger than most suites I've stayed in. It had two rooms - a salon and a bedroom - and plenty of room for the three of us. Heck, the large walk-in closet could have just about held another bed. Are two of the people in your party children? If so, I would guess you'll be fine.

Oh yeah ... be sure to eat in the St. Regis' restaurant - Vivendo. Wonderful service and food. Our amenity gifts included a bottle of champagne in our room and a letter from the manager offering a bottle of wine at the restaurant. It was a pretty nice bottle.

[This message has been edited by letiole (edited 10-22-2001).]</font>

OK, that is it. Enough is enough. First you post a few months ago a trip report that goes a long way to describing my dream Italy vacation, and now you tell me that I should have stayed at the St. Regis instead of the Westin Excelcior. Will the injustice never end? http://www.flyertalk.com/forum/wink.gif

There is a really neat casual restaurant a few blocks from the St. Regis that I always return to when in Rome. Good food, good service, good prices and hidden far enough away from the turist trap zone to still be enjoyable!).

onedog: http://www.flyertalk.com/forum/smile.gif Looks like you'll just have to hurry up and plan another Italian vacation.

"OK, that is it. Enough is enough. First you post a few months ago a trip report that goes a long way to describing my dream Italy vacation"

Where did you find the trip report?

Going in October... did a search... sounds like the St Regis has nicer rooms, correct??
Questions: Have they finished the remodelling at either or both properties?
Is the location of St Regis less desireable in any way over the Westin?

Never been to Rome before... thanks for your help.

RobertS975,

The St. Regis is a favorite on these boards, as you have seen. It is one of the top five Starwood hotels, IMHO. IT was remodeled a few years ago, when it was re-branded to a St. Regis from the Luxury COllection.

As for location, the Westin is next door to the American Embassy and a short walk from the Spanish Steps, shopping, etc. The St. Regis is about halfway between the Embassy and the train station (about a ten minute walk to each), thus making it a bit more of a walk to the center of town. It is located on the Piazza Republica, which can be a bit less hectic than the rest of the city.

I would go for the St. Regis unless you really need to be more centrally located. It is not that much farther from any site you might want to visit than the Westin. If you are inclined to walk most places, it will add only a few minutes to your travel time.

One issue that you should be aware of is that the area between the St. Regis and the train station can be a bit unsavory. I have never been aware of any big safety issues in this area, but I would not go walking around there at night; it is perfectly fine during the day. That being said, the area immediately surrounding the St. Regis, and the area between the hotel and the center of town is fine. You will probably always want to take a cab a night anyway after a long day and a great Italian dinner!

The renovation is still underway at the Excelsior but the worst seems to be over. The scaffolding has been removed from the front of the hotel and the upper floors seem to be completed. I haven't had a non-upgraded room since May of last year. They may still be working on floors 1 and 2, as there have been signs on the elevators yesterday and today inidcating that they do not stop on those floors.

jja34-1 has everything right - the St Regis is a slightly nicer hotel, while the Excelsior has a slightly better location (closer to the sights and more restaurants - see a related discussion (http://www.flyertalk.com/forum/Forum63/HTML/001637.html) on the Marriott board about the nearby Flora). Rooms at the Excelsior also tend to be less expensive, if that is a concern for you.

FWIW, I spend about six weeks a year in Rome and usually stay at the Excelsior, even though my company foots the bill and the higher cost of the St. Regis is not an issue for me.

Ciao,

DFW DL

I know there are past threads of this subject, but it is time for use to make a decision between these two properties. We's like a comfy bed, a view of something other than a garbage dumpster and no construction or renovation hastles. Any views?

My opinion- St. Regis despite all I have written or read. Took a look at the Westin when we were in Rome staying at the St. Regis. The St. Regis is a work of art opened by C. Ritz of all the original Ritzs. The room even with renovations being completed at the time are art themself. Don't let anyone convince you different. Enjoy the St. Regis.

St. Regis hands down!! One of the top hotels in the world. Don't think twice.

I would have (and previously posted) the ST.Regis hands down as well, but our last stay left us actually thinking of trying the Excellsior next time. Little things like the soap dishes in the bathroom had chips out of them, marks on the bathroom walls, older bed lines. Don't get me wrong it is still one of the best hotels in the world, but they seem to lagging behind in the house keeping dept these days.

I stayed at both properties 1 month ago. The Excelsior had heavy construction with a lot of noise. My vote goes to the St. Regis - also without considering the construction.

What is under construction at the Westin Excelsior? The SPG web page for the hotel says a multi-million dollar renovation was completed in April 2002. I have reservations for an award stay there is March (2 rooms for the family) and can't afford the points for the St. Regis.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ed:
What is under construction at the Westin Excelsior? The SPG web page for the hotel says a multi-million dollar renovation was completed in April 2002. I have reservations for an award stay there is March (2 rooms for the family) and can't afford the points for the St. Regis.</font>
The fassade of the building is under construction/renovation. I had a room to the backyard where they worked with drills and grinders underneath my window. I walked around the hotel and could see a stand only at the back of the hotel. Construction seemed far advanced - hopefully already finished today. The noise was terrible during the day: they worked also on Saturday (I stayed form 09-10 Aug 2002).

It look unanimous! The St. Regis is positively one of the finest hotels in which I have stayed. From the reception at the front desk to the concierge the service was impeccable. The hotel was quiet and very secure. The Excelsior has a better location, but to me it seems so commercial.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by aceflyer2:
St. Regis hands down!! One of the top hotels in the world. Don't think twice.</font>

definitely the st. regis, but i wouldn't get carried away. it's not even in the same ballpark as the st. regis in nyc (particularly in terms of service).

like the pulitzer in amsterdam, i have been let down by service quality at this beautiful property.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by fly co to see the yanks:
definitely the st. regis, but i wouldn't get carried away. it's not even in the same ballpark as the st. regis in nyc (particularly in terms of service).

like the pulitzer in amsterdam, i have been let down by service quality at this beautiful property.

</font>

I agree - I make it my hotel in Rome, but it would not be on my top 50 in the world list - it is a great physical plant but has, how shall I say, Southern Italian/Roman Hotel service standards - it sure is not Milan.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">
like the pulitzer in amsterdam, i have been let down by service quality at this beautiful property.

[/B]</font>

Try and Amstal - the worlds only really good Interconti

Some pictures added:

Sheraton Roma (http://e-traveller.net/lh738/triprep/02fco/fco-sheraton-roma.html)

The Westin Excelsior (http://e-traveller.net/lh738/triprep/02fco/fco-the-westin-excelsior.html)

St. Regis Grand (http://e-traveller.net/lh738/triprep/02fco/fco-st-regis-grand.html)

LH738:
Thanks for the pictures.
I looked at Red Michelin Guide: The Westin Excelsior and St. Regis Grand have the same ranking (Luxury).

LH378,

were you SPG Plat when you stayed there?

It seems you didn't get much of an upgrade at any of the hotels in the city (Excelsior and St. Regis). Do you know what kind of room did you get ?

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by fljbrs:
LH378,

were you SPG Plat when you stayed there?

It seems you didn't get much of an upgrade at any of the hotels in the city (Excelsior and St. Regis). Do you know what kind of room did you get ?</font>
I always book on spg.com which contains my profile and my status: I was already SPG Platinum at the time of booking. As usually I check in without showing my card and without requesting any upgrade - especially if I stay the first time. I just want to see if it's worth while to go back ...

Unfortunately I don't know the name of the room types. Both seamed quite basic (in regards to an "upgraded room") and both hotels seamed quite empty (I also don't know if the fruit baskets are in all rooms or if it was the Platinum amenity. There were also no welcome letters ... so the fruit baskets looked more like the room amenity). As already mentioned in the thread above, the room in the Westin Excelsior was very noisy due to heavy construction which took place on the fassade next to my window.

I started this thread several months ago, and we ended up at the St Regis... it was fantastic... an incredible room, fruit basket and complimentary bottled water, and I am a mere Gold. Lobby facilities were beautiful. Did check out the lobby of the Excelsior while in Rome, and was glad that I chose the St Regis Grand. Incidentally, my rate at the St Regis was about 80 Euro less than the Westin, and included breakfast.

As a Platinum, I stayed at the St Regis about a year ago and was given a junior suite on the second floor facing the inner courtyard. Unfortunately there was major construction going on on the glass roof of that courtyard which forced me to keep my windows closed as workmen, dust and various debris were always outside my windows (begining at 7am and continuing till 7 at night). I asked to change rooms and was told the only other available room would be a very small room at the back. But I do agree that the location and interior are very good and would consider going back when I return to Rome.

I can also vouch for the St Regis. I was upgraded to an "imperial room" (one below a junior suite) as a gold. Huge room that any other hotel would probably call a junior suite ... the one that LH 738 had looks to me to be a junior suite. Great service, and a great way to impress the GF.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ozzie:
... the one that LH 738 had looks to me to be a junior suite. Great service, and a great way to impress the GF.</font>
Really? That would surprise me (because of the room size. If anybody can name the room type, I would really be interested to know it. Thanks). Though I wrote some rather negative comments above about the room size, both rooms were very functional and the service especially in the St Regis was superb (& someting special). Personally, I prefer the St. Regis and I'm a bit surprised that the Michelin rates the Westin and the St. Regis in the same category. Anyhow, both hotels are a good choice - the construction in the Westin should be finished since autumn this year.

Quick weekend hop, just one night with the Mrs. Money however IS an issue, I want something special for that insane amount both properties ask. Location, rooms, atmosphere - which one would you chose? And of course suite upgrades as Plat?

Stephan

which is better for a romantic 4 nite stay?

Try the SEARCH button. There are tons of info on these hotels from the past.

The St. Regis is terrific, certainly a "romantic" place. Plush furnishings, great service. You can't go wrong staying there (if price or points isn't a concern). I've never been to the Excelsior so can't compare though.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by verbal1:
which is better for a romantic 4 nite stay?</font>


Both properties are very nice and neither will disappoint. I've stayed in both and you'll impress your partner with either place. The location of the Excelsior is better, because the via Venetto is a major route has much more street life. The St. Regis is a little out of the way, and almost everything will require a cab ride, especially if one of you is dressed for the evening in high heels.

For my money I would go with the St. Regis because the amenities are of a higher calibre, (Hermes as opposed to Westin standard) The suites, even the junior suites, are positively opulent, the bathrooms are nicer and the service I find to be more gracious with less attitude.

Spring for a suite, and go with the St. Regis!



------------------
....airline economics: The only industry where the value of a perishable goes up as the best before date approaches....

Go with the St. Regis. It's more romantic and well located.

Found the following on the home page of the Westin Excelsior Rome. Found it interesting:

From August 17, 2004 to August 19, 2004, the hotel will be closed due to changes in the central electrical power plant. All guests with reservations during this time will be moved to the St. Regis Grand, Rome. Please contact the hotel directly for further information.

That is interesting, sk3. I'm supposed to be there on 8/21, hope things are back to normal by then.

That is interesting, sk3. I'm supposed to be there on 8/21, hope things are back to normal by then.

askias, the Reservation Manager for The Westin Excelsior in Rome says to tell you, "...that the installation of the new electrical power plant will be completed in late evening on the 18th of August.

Therefore everything will be back to normal by his/her arrival day on August 21st."

Ciao for now.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Thanks, William. I wasn't fishing for you to check, but I appreciate it anyway. Although it would have been nice to check out the St. Regis Grand.

Thanks, William. I wasn't fishing for you to check, but I appreciate it anyway. Although it would have been nice to check out the St. Regis Grand.

Honestly, I can't take credit for this...she contacted me after reading your post here and asked me to let you know here at Flyertalk. :)

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

We are going to Rome for two nights. Need two rooms each night. We have been to the St. Regis twice. Thinking about something a little different. We can get the Westin for $100 net savings for the four total room nights versus the St. Regis. $100 is hardly anything. I am P. What would you do? All comments appreciated. Thanks

We are going to Rome for two nights. Need two rooms each night. We have been to the St. Regis twice. Thinking about something a little different. We can get the Westin for $100 net savings for the four total room nights versus the St. Regis. $100 is hardly anything. I am P. What would you do? All comments appreciated. Thanks

Personally I would continue with the St. Regis. In my opinion the rooms are nicer and better appointed. (Hermes toiletries instead of the normal Westin brand, CD players in the suites, butler service etc.) The only thing better about the Excelsior are the balconies on some of the rooms. Since this time of year is actually quite pleasant in Rome, the balconies make sleeping with the windows open a viable choice.

Both properties are perfectly acceptable and you will be comfortable in either.

DF

I haven't ever stayed at the St. Regis, but have visited. It seems like the odds of people paying for suites (and reducing upgrade inventory) is higher than there. I have stayed at Excellsior twice, got great upgrades (but the board has plenty of posts otherwise).

I know this has being discussed before, and I have stayed in the Westin before.

Just want to know which hotel is better and which one is CLOSER to the Spanish Steps?

I know this has being discussed before, and I have stayed in the Westin before.

Just want to know which hotel is better and which one is CLOSER to the Spanish Steps?

I can't comment on the Westin. My wife and I stayed at the St Regis on an award stay and loved the place. It's about two blocks from the *top* of the Spanish Steps. It's also very close to the central train station. We took a train from the airport to the central train station then walked to the hotel from there.

The staff at the St. Regis was fantastic. Our room was incredible. The trip was great except for the pick pocket that got my wallet on the subway. Putting your wallet in a front pocket isn't good enough. You need to put it in a zippered pocket with a padlock. :-)

I will be in Rome for one night pre cruise, it will be our second annivesary, the rates for these hotels are very comparable, actually the ST regis in some categories is cheaper, I have a room booked at the Westin using points 12000 since I booked it has gone up, just curious to know if anyone has had any experiences at these properties: I am an SPG Platinum and would welcome any insight to where I might get a better upgrade. Currently the Westin is 16000 points and the St. Regis is 25000 points quite the jump.

Thank you
FV

There were like a million threads on this, but obviously the search function is gone.........

Anyway. I go to Rome a lot. I have been to all the properties. I prefer the St. Regis as I like the location. Many people prefer the Via Vento location as it is "easier" to find and do stuff. I know Rome so that isn't an issue for me.

Hotel wise, the St.Regis is a higher end property. Nicer rooms ,more ornate. Upgrades have ranged from HUGE multi room suites to just the larger Imperial room (still a very large room). The Excellsior is ONLY a low end property when compared with the St.Regis. Compared to other hotels it is still excellent. Ugrades have been been Very large room again to small Suites.

Either way your going to be happy. I would be happier in the Grande.

I wouldn't use 25,000 points though..pay for it.

There were like a million threads on this, but obviously the search function is gone.........

Anyway. I go to Rome a lot. I have been to all the properties. I prefer the St. Regis as I like the location. Many people prefer the Via Vento location as it is "easier" to find and do stuff. I know Rome so that isn't an issue for me.

Hotel wise, the St.Regis is a higher end property. Nicer rooms ,more ornate. Upgrades have ranged from HUGE multi room suites to just the larger Imperial room (still a very large room). The Excellsior is ONLY a low end property when compared with the St.Regis. Compared to other hotels it is still excellent. Ugrades have been been Very large room again to small Suites.

Either way your going to be happy. I would be happier in the Grande.

I wouldn't use 25,000 points though..pay for it.


Thank you for your input, very helpful, the search function is not working, I wish it was I know there must be many threads regarding this. Thanks

Which hotel is better? Where can I expect as a platinum member better recognation? Do I also get suite upgrades at st. regis? Which benefits can I expect?

thx

Hi flo,

If you look at the top of the SPG forum you will see a sticky called "The SPG Forum FAQ & Primary Resource Thread". It will point you to great existing threads on Rome as well as master threads for each property! Here specifically are links to the St Regis thread and also one to a comparison thread.

http://www.flyertalk.com/forum/showthread.php?t=174259&highlight=rome+master

http://www.flyertalk.com/forum/showthread.php?t=735498&highlight=rome+master

Hope this helps!

And why not consider the Hotel Eden?

I can't address the St. Regis, but the Excelsior is a "Grande Dame" of a hotel which has been totally renovated. We were give a wonderful suite upgrade to a the top floor with a balcony overlooking Rome.

The heath club/spa is terrific. Service is very good. Location (which I think is close to the SR) is amazing.

The only negative is that breakfast is expensive, but very good.

I can't address the St. Regis, but the Excelsior is a "Grande Dame" of a hotel which has been totally renovated. We were give a wonderful suite upgrade to a the top floor with a balcony overlooking Rome.

The heath club/spa is terrific. Service is very good. Location (which I think is close to the SR) is amazing.

The only negative is that breakfast is expensive, but very good.

as mentioned above, this conversation should be continued in an existing thread. thanks.

I loved the excelsior. we were upgraded to a huge suite. I did not, however, like the area. it's a bit too snooty. I preferred our first hotel which was right next to piazza navona/campo di fiori because most of the restaurants we wanted to hit were in that area.

We Loved the St. Regis, stayed there this October-but again, depends what you're looking for. Suite upgrades are never assured, all depends on loading and the usual criteria. The recommended threads above are very comprehensive, check them out...

I just stayed at the Eden after spending a week in an apartment in the Campo di fiori area. I liked the hotel for its service and amenties, but I felt like it was a sterile part of Rome. TH said it would be worth taking the 116 bus back to the centro just to get coffee and pizza a taglio, the stuff around the villa Ludovisi, Spanish steps and via veneto area is awful.

When we walked up towards the via veneto and saw the Westin Excelsior location, we were happy we were at least at the Eden.

Oh, the windows opened, that was also a plus.

I just stayed at the Eden after spending a week in an apartment in the Campo di fiori area. I liked the hotel for its service and amenties, but I felt like it was a sterile part of Rome. TH said it would be worth taking the 116 bus back to the centro just to get coffee and pizza a taglio, the stuff around the villa Ludovisi, Spanish steps and via veneto area is awful.

When we walked up towards the via veneto and saw the Westin Excelsior location, we were happy we were at least at the Eden.

Oh, the windows opened, that was also a plus.

any thoughts on the st regis?

FCTSTY will shoot me, but here goes...

Going to Italy for my honeymoon and I using my points and I have a choice between the Eden, the Excelsior or the St. Regis.

The St. Regis looks closer to the Metro (I know Rome Metro stinks, but it's nice to have a short walk as a transport option), but it doesn't have a pool.

The excelsior HAS a pool but a little farther away from the metro, but from reading it seems there is a lot of choice for dinner options in the evening (or breakfast if we want to leave the hotel). Also Cat 6 over Cat 7 so lower point redemption.

The eden I haven't looked in to closely, but I am not counting it out.

I am a Plat so I hope to score an upgrade and we plan to stay 5 nights to take advantage of the 5th night free reward.

So, basically, my concerns are upgrade, proximity to outside hotel food, metro, pool and then point redemption (I have a ton of AMEX pts to xfer if I need to but want to save them).

Since this is my honeymoon, I want to make it special. I have not been to Rome since 1989 (when I was 18) and this my first trip back and my soon to be wife's first (and her dream). So, any advice of any recent or longtime users of these hotels would be appreciated!

- HobokenFlyer

Eden is a special hotel.

FCTSTY will shoot me, but here goes...

Going to Italy for my honeymoon and I using my points and I have a choice between the Eden, the Excelsior or the St. Regis.

The St. Regis looks closer to the Metro (I know Rome Metro stinks, but it's nice to have a short walk as a transport option), but it doesn't have a pool.

The excelsior HAS a pool but a little farther away from the metro, but from reading it seems there is a lot of choice for dinner options in the evening (or breakfast if we want to leave the hotel). Also Cat 6 over Cat 7 so lower point redemption.

The eden I haven't looked in to closely, but I am not counting it out.

I am a Plat so I hope to score an upgrade and we plan to stay 5 nights to take advantage of the 5th night free reward.

So, basically, my concerns are upgrade, proximity to outside hotel food, metro, pool and then point redemption (I have a ton of AMEX pts to xfer if I need to but want to save them).

Since this is my honeymoon, I want to make it special. I have not been to Rome since 1989 (when I was 18) and this my first trip back and my soon to be wife's first (and her dream). So, any advice of any recent or longtime users of these hotels would be appreciated!

- HobokenFlyer

Hi HobokenFlyer, fellow Hobokenite here GoCanes...

My fiance and I just went through this same process for our honeymoon coming in November. We decided on the Eden. It came highly recommended from some local friends we have and also I found the location to be the best of the three. It really came down to the Eden and St. Regis for me. The St. Regis looked amazing and just on a whole other level. However, the strong critiques about it were the area and its proximity to the Termini Stazione... which to me says Penn Station or the PA Bus Terminal and frightened me slightly. So we chose the Eden with the 3rd night free promotion. Had to call the hotel to pre-pay the pre-paid booking, but they did and got a very favorable exchange rate with AMEX SPG card. Overall, I am happy we are staying at the Eden... now just hope we are staying at different times... I am only a gold and don't want you to steal my chances at a suite. :D Also, stating at the Grand Hotel in Florence which we are very excited about and found to be similar to the St. Regis and made chosing the Eden easier as well.

i stayed at the st regis in january and took the time to look at the other hotels. the st regis is spectacular. i am a casual guy so it was a little formal for me but the woman i was travelling with likes that sort of thing and she was really impressed. there is actually a book on the artwork in the rooms.

as to the area, the walk towards the train station could get a little dicey however there is actually no reason to walk that way unless you are taking a train. if you are heading to the spainish steps, or towards the trevi fountain and pantheon, then you will not encounter any problem whatsoever.there are plenty of normal places to get a "reasonable" meal close to the hotel becasue it is not that much of a tourist area.

if you stay at the eden or the westin you are up the hill which i do not find that interesting. it is touristy and expensive and other than the fact that you are at the top of the spainsh steps the location is not any better than the st regis for most of the really interesting places to go.

i guess my point is that for a honeymoon go for the top and don't try and save on the points.

We've stayed a week at the St. Regis and a week at the Eden and I think the Eden is much preferable.

The St. Regis facilities are very special, but the location makes the Eden a clear winner for us. The Eden is as luxurious, but not as glitzy IMHO.

The Excelsior is nice, but has the advantage of neither the St. Regis nor the Eden.

Am staying at the Excelsior Rome as I type having mulled over the St Regis. One reason for choosing it was the pool area, which I have to say is a real disappointment - small, untidy, water leaking from the air-con in the roof panels, jacuzzi malfunctioning (cold) and generally sub standard. The hotel itself is beautiful though and no complaints there. Surrounding area is very expensive for what it offers, food-wise.

Think I'll shift to the St Regis for the next trip.

I've slogged through most of the Rome threads and am looking for the 'latest' information. Near as I can tell most people think that either the St. Regis, Excelsior or Eden would be excellent choices and so then it really comes down to cost and location.

I will be staying using a 5 night award on points. I am trying to figure out if there is anything I can use to justify the extra 40,000 points for the the CAT 7 properties.

So please go ahead and give it your best shot :) ... tell me how I can justify staying somewhere else than the Westin? To help with the decision making ... this will be vacation and while I will go sightseeing that is not the only reason I travel. I like to absorb as much of the culture and local flavor where possible.

Thanks!

PS - I was originally planning to stay at the Cavalieri but with the recent re-branding and that it gets low marks for location, I am going with Starwood in Rome.

Stayed at the St. Regis for my honeymoon for 5 nights on a pay 4/5th free award. Plat so got a pretty large room.

Bed was amazingly comfortable, but we had just come from a Italian "4 star" hotel near Cortona where the bed was a metal cot with a 8 inch mattress (and they had the gall to say it was "orthopedic"). So we are not sure if the bed was simply amazing or after the horrrible bed we had in Tuscany that this was "heaven". The sheets were absolutely amazing.

The concierge service is attentive and reasonably priced...they can get you ANY ticket to any attraction beforehand with enough notice.

Never had the breakfast because it was 40 euro a person (there is a little cafe down the street, 2 coffees, yogurt and danish, 8 euro). There is a McDonald's not too far away but they didn't serve breakfast.

The products in the bathroom were pretty awesome too, the best hotel shampoo I have ever used.

We went to the signature chef restaurant there for one night of splurging and did the chef's choice menu with wine tasting. It was really a fantastic meal. We even treated ourselves two nights in the bar for after dinner drinks and dessert...however this is not cheap, 2 drinks each and 2 desserts was about 80 euro but we had such a good time talking to the staff and other Americans at the hotel and room is gorgeous that we just did it.

Used the spa for massages for both of us, pretty decent price and massage.

Also the "stars" like staying at the St. Regis...Madonna and entourage was there the week before we were and Ben Stiller was doing promotions for Tropical Thunder there when we were there (even though we missed him).

Walked passed the Eden and the Excelsior walking back from the Spanish Steps one night and the neighborhood IS better around those 2 properties, but the neighboorhood around the St. Regis is not as awful as everyone makes it sound. The St. Regis is also 5 mins walk from a metro stop.

Used the St. Regis' cab service to FCO, only 30 euro or so more than a regular cab and nice Mercedes E Class.

Hope this helps.

- HF

Stayed at the St Regis in May. It is the definition of European opulence. Feels like James Bond might be having a drink in the lobby. Plat, so was upgraded to a very nice 2-room corner suite. Felt the neighborhood was fine, but have nothing to compare it to as I haven't been to the other properties in Rome...Also, took the car service to FCO -- very reasonable...

My wife and I wil be traveling to Rome to celebrate our anniversary in a few months. Due to award opportunities, we have the choice of staying in either the St. Regis Grand or the Westin Excelsior. The room type provided would be a Superior at St. Regis or a Deluxe at Excelsior. We have never stayed in either hotel.

Our two prime considerations regarding this choice are:

1. Quiet Room...in other words, facing an inner courtyard not the street. Both of us are light sleepers. A streetside room would mean no sleep at all.
2. AC that keeps the room cold, not warm.

Since the Excelsior is a much larger property with over twice as many rooms, my gut tells me that it will be easier to secure a courtyard room there than at the St. Regis. However, I can tell from past posts that the large majority of FlyerTalk guests prefer the St. Regis. As do most past guests posting comments online.

Please share your thoughts about the quiet room and the AC choice. We both would appreciate as much input as possible since we would love this to be a wonderful anniversary.

By the way, we must make our decision prior to Sunday afternoon, March 8.

Thanks much.

Welcome to Flyertalk
jameswjd

I see that you have posted here and in the Luxury Hotels Forum.
Actually, the best venue for your thread would be the Starwood Forum.
Therefore, I am going to move this thread to the Starwood Forum for discussion. As well, as a Moderator of the Luxury Hotels Forum, I will be locking that thread and directing discussion to Starwood.
Obscure2k
TravelBuzz Moderator

My wife and I need to book one of these two hotels for a lengthy stay at the end of April. I realize each is a wonderful property, however, I am most concerned about securing an inner courtyard room that is very quiet. Traffic noise from a street-side room would keep us from sleeping.

Since the Excelsior has more than twice the number of rooms of the St Regis, my thought was that it would be easier to depend on my request for an inner courtyard room there than at the St Regis.

Would appreciate comments from others who have stayed at these hotels in Rome.

Thanks.

You won't have a problem with St Regis granting your request for a courtyard room. Stayed there for 7 nights over NYE. VERY quiet rooms overlooking the courtyard. Service has been impeccable throughout 3 of our stays in the past 5 years. The only advantage to Excelsior is location (right on Via Veneto). But if you really get down to it, St Regis is only a 5 minute walk from there.

Also, they're very good with upgrades.

St. Regis would be my first choice. The rooms are much more luxurious and the rooms are all very quiet, even those with views of the busy but beautiful Piazza della Republica.

Thanks for the input.

My vote is for the Excelsior. My husband and I were just there in February and it was lovely. The location is great - we had a balconey overlooking the Via Veneto, but I wouldn't think there would be a problem getting an interior room. Also, we like our room chilled too and there was no problem with that at the Excelsior. Look online at the Starwood site for specail deals. We had an upgraded room and breakfast was included.

I am heading to Rome for the first time at the end of April and booked at the Westin, but just through very quick, brief read on Frommers online, sounds like the St. Regis might be a better choice? However, looks like the Westin just did a large reno. Anyone know? or does it matter? Thanks!

My parents recently stayed at the Westin for a couple days then switched to the Intercontinental De La Ville. They much preferred the location of the Intercontinental which was right at the Spanish steps, next door to the Hassler Hotel (http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=intercontinental+rome,+italy&sll=42.068169,12.406296&sspn=0.005862,0.282898&g=de+la+villa+rome,+italy&ie=UTF8&ll=41.905599,12.483902&spn=0,359.717102&t=h&z=12&iwloc=A&layer=c&cbll=41.905805,12.483824&panoid=fsBagYkbazbGBLiyFtFqMw&cbp=12,302.2743615160606,,0,4.235436893203884). I guess better for sight seeing. The rate was also much cheaper, $160 / nt on PL. The room was pretty small, but they're use to American hotels with huge rooms. They said they were out and about all the time so it didn't matter.

For some reason, anytime I do searches on Flyertalk, I get random results. Any pointers? Thanks again.

That's a question for cheapelite!

BTW, I think there is little to choose between both those hotels in Rome. I would go for the St Regis on location alone, or, if you have children with you, the Westin as the upgrades are quite forthcoming.

Have a lovely trip!

I am heading to Rome for the first time at the end of April for one week. I am Platinum and am using my points. The Westin and the St. Regis are both Category 6 now and the same number of points. I did not look at the Eden, but looks like some people prefer that? I have read through the thread backwards based on more recent posts, but still can't really figure out where I should book.

-I usually like taking in a city's metro to explore a city - does being close to the metro in Rome really matter? I heard it was a "walking" city.
-I also like to use the gym, is one better than the other?
-I like being immersed in the local culture, so is the Westin location better? I'd like to be able to walk and find a nice plaza to sit and drink and read, people-watch; go find a little place where I can get a simple breakfast or snack; go to a little grocery store or meat shop, bread shop, etc.
-Upgrading easier at one than the other?
-Does one have better air conditioning than the other? (I like very cool rooms as well)
-Is the St. Regis that much nicer than the Westin for accommodation? I have never stayed at a St. Regis/Luxury Collection - should I try it?
-Will one offer free breakfast? (that's why I don't like Westins, no Concierge Lounge!)

Thanks for the suggestions! (BTW, I tried getting into the Marriott and I am Platinum with them as well and just want to get rid of my points, and even though they say there are no blackouts, they tell me this is their ONLY property where I couldn't book)

Thank you! - I agree, sounds like there isn't going to be that much of a difference and I won't really go wrong with either. I am just such a planner and like getting into EVERY detail, and just want the best when I am on vacation! I want to be pampered and spoiled! Happy Travels! Any Starwood properties you just absolutely LOVED?

For some reason, anytime I do searches on Flyertalk, I get random results. Any pointers? Thanks again.

That's a question for cheapelite!

BTW, I think there is little to choose between both those hotels in Rome. I would go for the St Regis on location alone, or, if you have children with you, the Westin as the upgrades are quite forthcoming.

Have a lovely trip!

You rang?! LMAO :) :cool: :)

champagnekisses (Now that is an interesting name!) There is no need to search here in the Starwood Forum.

This will make your time here in the Starwood Forum a more pleasant experience.


When research a hotel or topic alway, always, start at this thread: The SPG Forum FAQ & Hotel Master Thread Links (http://www.flyertalk.com/forum/starwood-preferred-guest/699676-spg-forum-faq-hotel-master-thread-list.html) thread
Once inside that thread: Scroll down or use your browsers search function to find your topic or the CITY of the hotel you're interested in
Once that topic or hotel you are interested in has been identified, open, review and add any additional comments.


I would also suggest bookmarking or subscribing to the FAQ thread.

If you need additional help, don't hesitate to ask.

I am heading to Rome for the first time at the end of April for one week. I am Platinum and am using my points. The Westin and the St. Regis are both Category 6 now and the same number of points. I did not look at the Eden, but looks like some people prefer that? I have read through the thread backwards based on more recent posts, but still can't really figure out where I should book.

-I usually like taking in a city's metro to explore a city - does being close to the metro in Rome really matter? I heard it was a "walking" city.
-I also like to use the gym, is one better than the other?
-I like being immersed in the local culture, so is the Westin location better? I'd like to be able to walk and find a nice plaza to sit and drink and read, people-watch; go find a little place where I can get a simple breakfast or snack; go to a little grocery store or meat shop, bread shop, etc.
-Upgrading easier at one than the other?
-Does one have better air conditioning than the other? (I like very cool rooms as well)
-Is the St. Regis that much nicer than the Westin for accommodation? I have never stayed at a St. Regis/Luxury Collection - should I try it?
-Will one offer free breakfast? (that's why I don't like Westins, no Concierge Lounge!)

Thanks for the suggestions! (BTW, I tried getting into the Marriott and I am Platinum with them as well and just want to get rid of my points, and even though they say there are no blackouts, they tell me this is their ONLY property where I couldn't book)

I think now that both properties are CAT6, this is a very good question to revisit. BOTH hotels used to be "Luxury Collection" properties. I stayed at the Excelsior when it was a CAT5 (and when CAT6 was the top category). I can't comment on the SR, although there are numerous good comments here. I was very impressed by the Excelsior, so I can only comment on that hotel, except my understanding is that the hotels are close to each other (I think), so the general answers to your location question should be similar. The Excelsior is in a great location. And, yes, Rome is a great walking city. You will have numerous options for for nearby plazas, restaurants, and a beautiful, mega-park. While there is a subway stop close by, we only used the subway once: to go from the hotel to the Colosseum, and from the Colosseum to the Vatican. For restaurants and other sight-seeing, we walked or took taxis.

* As for UGs, my suspicion is that the Excelsior has more many rooms, and more upgrade opportunities, and possibly a more liberal upgrade attitude; we got a wonderful penthouse suite upgrade with a balcony and great city view.

* Breakfasts: neither hotel comes with breakfast, and while the breakfast at the Excelsior was exceptional (one of the best), it was also extremely expensive for the buffet (30-35 Euros) and a la carte was very expensive too. But there are numerous cafes close by, including across the street.

* The Excelsior has a nice fitness, spa.

My guess is that the hotels have very different feelings. Excelsior is a very large, grande dame, palatial hotel. The public areas are beautiful. Service is very good for a big hotel.

I am sure the SR will be much more intimate.

It is important to note that BOTH hotels are "Luxury Collection" properties.

While they both may be luxury hotels, they are NOT Luxury Collection properties.

While they both may be luxury hotels, they are NOT Luxury Collection properties.

Interesting. Neither are now Luxury Collection properties? I think they both used to be (4-5 years ago?). I stayed there as part of the SPG Platinum Luxury Collection 3 property promotion. For our 3 Luxury Collection properties, we stayed at the Park Tower in London, Europa and Regina in Venice, and Excelsior in Rome. Now, it looks like many of the Luxury Collection properties have been deleted from the Luxury Collection. Wonder what happened?