welookgood.com
Nov 13, 03, 8:26 am
Promotion listed on web page. Does it apply to using pts?
Starwood Preferred Guest - Stay at Sheraton NY get $25 Credit for Food
View Full Version : Stay at Sheraton NY get $25 Credit for Food
woolfcross
Nov 13, 03, 11:01 am
Doesn't matter whether it applies to points or not. Save yourself--and DON'T STAY THERE!!
Having read some encouraging posts on this forum recently, I stayed there on October 30th. I'm a platinum, so I was upgraded, but nevertheless, the experience was miserable.
The rooms are made of paperboard, so the noise level is very loud. This was exacerbated by the fact that the housekeeping staff was having a virtually party outside my room beginning at 8 am in the morning. Two or three--and sometimes as many as five--housekeeping staff were shouting, laughing, lounging and generally making a great deal of noise outside my room for over two hours.
I reported the problem (nicely, cooperatively--in the spirit of "this is something you might want to improve on for future customers" way. Front desk paid no mind.
My advice: they'd have to offer me a LOT more than $25.00 to stay at this noisy, classless, faceless hotel!
Just a heads-up for those who might want one.
Having read some encouraging posts on this forum recently, I stayed there on October 30th. I'm a platinum, so I was upgraded, but nevertheless, the experience was miserable.
The rooms are made of paperboard, so the noise level is very loud. This was exacerbated by the fact that the housekeeping staff was having a virtually party outside my room beginning at 8 am in the morning. Two or three--and sometimes as many as five--housekeeping staff were shouting, laughing, lounging and generally making a great deal of noise outside my room for over two hours.
I reported the problem (nicely, cooperatively--in the spirit of "this is something you might want to improve on for future customers" way. Front desk paid no mind.
My advice: they'd have to offer me a LOT more than $25.00 to stay at this noisy, classless, faceless hotel!
Just a heads-up for those who might want one.
Starwood Lurker
Nov 13, 03, 12:15 pm
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by welookgood.com:
Promotion listed on web page. Does it apply to using pts?</font>
Terms and Conditions also listed on web page:
Terms and Conditions:
*Offer is valid at Sheraton New York Hotel only.
*Offer valid for stays booked between October 20, 2003 and November 20, 2003 and completed between October 20, 2003 and January 31, 2004.
*A limited number of rooms may be available and additional restrictions and blackout dates may apply.
*Offer not applicable to groups or with other special offers.
Advance reservations required.
*Club level privileges only available Monday - Friday between the hours of 6:30AM and 9:00 PM.
*$25 food and beverage credit is valid for reservations booked on Promo code 25C only.
*$25 food and beverage credit is per room per stay and will be posted to guest's portfolio at time of check-out. The credit is not redeemable for cash. Any unused portion of the credit will be forfeited.
*Not to be combined with other offers or promotions.
© 2003 Starwood Hotels and Resorts Worldwide, Inc.
Gonna be hard to use Promo code 25C on an award reservation. http://www.flyertalk.com/forum/wink.gif
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
guest.forum@starwoodhotels.com
Promotion listed on web page. Does it apply to using pts?</font>
Terms and Conditions also listed on web page:
Terms and Conditions:
*Offer is valid at Sheraton New York Hotel only.
*Offer valid for stays booked between October 20, 2003 and November 20, 2003 and completed between October 20, 2003 and January 31, 2004.
*A limited number of rooms may be available and additional restrictions and blackout dates may apply.
*Offer not applicable to groups or with other special offers.
Advance reservations required.
*Club level privileges only available Monday - Friday between the hours of 6:30AM and 9:00 PM.
*$25 food and beverage credit is valid for reservations booked on Promo code 25C only.
*$25 food and beverage credit is per room per stay and will be posted to guest's portfolio at time of check-out. The credit is not redeemable for cash. Any unused portion of the credit will be forfeited.
*Not to be combined with other offers or promotions.
© 2003 Starwood Hotels and Resorts Worldwide, Inc.
Gonna be hard to use Promo code 25C on an award reservation. http://www.flyertalk.com/forum/wink.gif
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
guest.forum@starwoodhotels.com