Starwood Preferred Guest - My reservation rates have disappeared on my SPG.com account(?)

4 out of 5 of my reservations now show $0.00 for the "Average Daily Rate Per Room" but they all still show the correct "Total For Room Rate Only".

I noticed this a few days ago but thought (hoped) it would readjust itself. Has anyone else noticed this?

Edited to ask the Lurker if he could please look into this. Thanks.

[This message has been edited by sk3 (edited 06-18-2003).]

I noticed this as well. My multiple night reservations show the correct total for the entire stay but not the nightly rate.

????

Me too.

The same here. . . . .

I've reported this to the web gurus.

Sincerely,

William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Not just existing reservations BTW, but on new ones as well. Just booked a stay and the initial confirmation comes back with $0.00 per night, but with the total for the stay being correct.

Not only has that changed but a rate I had for this weekend that previously stated $0.00 for extra rollaway now shows $10.00. http://www.flyertalk.com/forum/frown.gif

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"They that can give up essential liberty to obtain a little temporary safety
deserve neither liberty nor safety." -- Ben Franklin

You still have the total per stay....one of my reservations (the only one I've checked) shows a $0 rate per night (I like that!), and $1000 per total stay, which is also incorrect (but I also like it, because it's less than it should be). The only correct thing is the amount of points (1000) used for the 50% award (it's a stay at the prince de Galles and that was the best rate I could find....although now at $0 per night is much better,:-)) )

All of my reservations show the rates now, thanks Lurker and the "gurus". http://www.flyertalk.com/forum/smile.gif