Starwood Preferred Guest - What type of St Regis Suite does one get for 28K points?

In looking at a number of reward opportunities, I have been particularly interested in a suite at the St Regis NYC for 28K as posted on the web. In looking at the different types of suites available, I was wondering if there is a rule of thumb or general experience as it regards such awards. Thank you in advance for your thoughts.

It would be the Astor Suite.

Best regards,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

The St. Regis NY is a great hotel. I have some recent experience (see my post St Regis NY - A Great Hotel but No Platinum Recognition).

As a result of this post and William's kind assistance ended up speaking with a Senior Manager at this hotel a couple of times. She said that the standard suite is an Astor Suite. However, she further said the hotel recognizes the significant value of the SPG Program and of its Platinum Members and thus the hotel is very flexible about upgrading Platinum Members to higher level suites depending on availability.

I assume she was sincere and fully shared their suite upgrade policy. As Platinum Members regularily get an Astor Suite upgrade or upgrade to higher level suite in the future, it will be in the tradition of the St. Regis' high level of customer service and Starwood's recognition of its best customers.



[This message has been edited by BIL_Flyer (edited 05-21-2002).]

My information is a few years out of date, but I did ask this very same question during a stay at the St Regis New York 2 or 3 years ago. I was shown the actual room I would get for 28,000 points. It was a real two-room purpose built suite (none of this two regular rooms with a connecting door stuff). The suite had the same decor as the regular St Regis rooms and was of course very nice.

I would personally think twice about spending the extra 14,000 points. The suite is only about 200 sq ft or so larger than the Grand Luxe rooms (which you should definitely be able to get as a Platinum. BTW, back when I stayed I was explicitly told this is what a Platinum gets – no suite upgrades period.).

The St Regis has many grand, spacious suites, but the “regular ones” which I assume are the Astor suites are nothing special (within the context of the St Regis of course), just a little bigger in total sq footage (keep in mind than each of the two rooms in the suite is smaller than a regular room).

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BIL_Flyer:

she further said the hotel recognizes the significant value of the SPG Program and of its Platinum Members and thus the hotel is very flexible about upgrading Platinum Members to higher level suites depending on availability.

I assume she was sincere and fully shared their suite upgrade policy. As Platinum Members regularily get an Astor Suite upgrade or upgrade to higher level suite in the future, it will be in the tradition of the St. Regis' high level of customer service and Starwood's recognition of its best customers.
</font>


If what you report holds true, it is GREAT NEWS and it will be a testament to the power of this board and William's yeoman work on our behalf.

First, thank you for responding so quickly William, it is appreciated.

I was looking on the website to see if there was a set of pictures for the different levels of rooms. The slideshow, does show what different rooms look like but no indication of what or which is the Astor Suite.

Any ideas?

Frankly, I'd save 28,000 points. Spend 20,000 and get 2 domestic coach tix on American (using the proven Starwood--&gt;Qantas points transfer, you get 50K airline points on a 20K transfer).

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mktozd:
I was looking on the website to see if there was a set of pictures for the different levels of rooms. The slideshow, does show what different rooms look like but no indication of what or which is the Astor Suite.

Any ideas?</font>

My guess-

All the rooms shown are above that. it's not uncommon for pictures on hotel websites to be of only the hotel's very best rooms. I could be wrong, though.

Wrong? C'mon! http://www.flyertalk.com/forum/wink.gif

A picture is worth a thousand words, no? http://www.flyertalk.com/forum/biggrin.gif

Thanks William and BIL_Flyer! Great news! http://www.flyertalk.com/forum/smile.gif

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BIL_Flyer:
The St. Regis NY is a great hotel. I have some recent experience (see my post St Regis NY - A Great Hotel but No Platinum Recognition).

As a result of this post and William's kind assistance ended up speaking with a Senior Manager at this hotel a couple of times. She said that the standard suite is an Astor Suite. However, she further said the hotel recognizes the significant value of the SPG Program and of its Platinum Members and thus the hotel is very flexible about upgrading Platinum Members to higher level suites depending on availability.

I assume she was sincere and fully shared their suite upgrade policy. As Platinum Members regularily get an Astor Suite upgrade or upgrade to higher level suite in the future, it will be in the tradition of the St. Regis' high level of customer service and Starwood's recognition of its best customers.

[This message has been edited by BIL_Flyer (edited 05-21-2002).]</font>

wow, i agree but that's some testimonial! http://www.flyertalk.com/forum/smile.gif

starwood does have excellent customer service so i am hoping the St. Regis is sincere. it's also my vote for the best hotel i have ever stayed at in my life.



[This message has been edited by fly co to see the yanks (edited 05-22-2002).]