Starwood Preferred Guest - am i automatically registered in promo ?




debo_nair
Apr 23, 02, 1:21 pm
I just booked 2 nights at Sheraton ..am i automatically registerd in the 5 nights = 2 free fridays promotion ?


fly co to see the yanks
Apr 23, 02, 1:36 pm
no

[This message has been edited by fly co to see the yanks (edited 04-23-2002).]

Starwood Lurker
Apr 23, 02, 1:37 pm
No. Would you like for me to register your account, or do you want to do it online?

Best regards,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com


debo_nair
Apr 23, 02, 1:43 pm
Thanks ..I just registered online...

Starwood Lurker
Apr 23, 02, 1:45 pm
Just confirming that the registration code for Free Weekends Worldwide is now on your account.

Best regards,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

debo_nair
Apr 23, 02, 1:47 pm
Thanks again !!

Art234
Apr 23, 02, 4:16 pm
William,

I just found out about this promotion by reading this thread and registered on line. It it per chance retroactive? I had a stay last week in Palm Beach.

By the way, although it is an older property in desperate need of a makeover, the front desk staff practically jumped over the counter to welcome me--and their presentation of the platinum amenity was outstanding, as was their concern for my comfort and satisfaction. I would be delighted to provide you with the details off line.

Best regards, and keep up the great work.



------------------
Regards,

Art from ISP

Starwood Lurker
Apr 23, 02, 5:08 pm
Art234, thanks for the good report. I can forward any complimentary comments to Corporate Services who will send them to the hotel or you can give them to Corporate Services directly.

You can contact them by calling 1-800-328-6242 if you are in the U.S. or Canada. Outside this area, call the Customer Contact Center closest to you (the number is on the reverse of your card) and ask to be transferred to Corporate Services. You may also send an e-mail to Corporate Services by accessing whichever branded web site is appropriate and clicking on 'Contact Us'. Your information will be forwarded to them. Please give as many details as possible as well as a way for them to contact you. Letters may be either mailed or faxed to the following address or fax numbers:

Starwood Corporate Services
Post Office Box 141609
Austin, Texas 78714-1609

Fax numbers: 512-835-9374 or 512-835-4417

When reported this way it helps in their monthly guest satisfaction scores. http://www.flyertalk.com/forum/smile.gif

Best regards,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com



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