Starwood Preferred Guest - Eligible Night Definition




View Full Version : Eligible Night Definition


clanson
May 10, 01, 11:34 am
As I read the "Terms and Conditions" on the Starwood www site, it's pretty clear that to qualify for "Elite" status requires either a specific number of "Eligible Stays" or "Eligible Nights" which ever comes first. I'm a bit fuzzy on the "Eligible Nights" portion. If I have a paid stay at a Starwood property and bring my family (requiring 2-3 rooms) and all rooms are registered to me and paid by me, do I get credit for all the "room nights"?

Does anyone have any experience or perhaps a comment from our friendly Starwood Lurker?


Starwood Lurker
May 10, 01, 11:52 am
clanson, it all depends upon how the hotel credits your stay. If they credit the stay as a multiple room stay, it will count as one stay for all three rooms. If they credit the stay as three separate transactions, and this happens alot, then it will count as three separate stays. According to the Terms and Conditions, as they are interpreted by Starwood Preferred Guest, it is rightfully a single eligible stay for all three rooms, although the hotels can unintentionally make it otherwise.

If you receive credit for a single eligible stay of three nights for three rooms, the room nights will be three, not nine. If you receive three separate stays credit for one room each for three nights, then the room nights will total nine.

Best regards,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

[This message has been edited by Starwood Lurker (edited 05-10-2001).]



SEO by vBSEO 3.2.0