MilesBuzz! - Double Clickrewards points - did you get your miles?




gabbysz
Sep 20, 99, 2:53 pm
Everyone,

Just thought I would post this so you are aware of a glitch with the Clickrewards double point promotion back in July.
I submitted my request in early July to have my clickrewards points transferred to my Continental account. I believe we were told maximum time to transfer 6 weeks.
I just got my latest Continental statement on-line and discovered my points never made it into my account. I immediately e-mailed Clickrewards. I was told that they had just discovered that some transfers were never processed. I was told that the points would be deposited into my account within 3 business days. They apologized profusely and deposited 250 points into my account as an apology. After 4 business days I again e-mailed them and was told they were still working on it and the points would be in my account within a week and they gave me another 250 points.
Well I just emailed them again after a week and no points. I guess after all this I will probably have about 1000 points in apologies. I am sure that the points will eventually make it into my account, but I thought I would alert anyone else that took advantage of this offer to check their accounts for the transfer.

Gabby


Shay
Sep 20, 99, 5:30 pm
I got my American Aadvantage miles posted in a couple of weeks if I remember correctly. I hope that you get this resolved.

Counsellor
Sep 20, 99, 7:12 pm
Ditto for mine on TWA.


keithnj973
Sep 20, 99, 7:43 pm
Mine from CO also got posted OK. Let us know what happens.

venkat
Sep 20, 99, 8:32 pm
My continental miles posted within a week. I've also received 300 apology miles from clickrewards. Nice way of saying "we are sorry for the delay"

venkat

yesngo
Sep 20, 99, 8:39 pm
I also have not received my miles on Continental. I emailed them a little over a week ago, but they just told me that they would look into it. No miles to say they were sorry or anything like that. Perhaps I should email them again.

Indurain
Sep 20, 99, 10:02 pm
My miles for UA Mileage Plus were posted a while back.

Good luck to the both of you!

Catman
Sep 21, 99, 1:35 pm
My many many points got into the U-A within 3 days.

I would e-mail ClickRewards or get a phone# and find out what happened.

You might even get a few MORE points.

Djlawman
Sep 21, 99, 1:56 pm
Got mine in TWA, BA and AA. great promotion, with no glitches on this end.

newself
Sep 24, 99, 8:30 am
My clickreward miles did not get posted to my CO account so I wrote them a letter yesterday. I received an email response along with another 250 clickreward miles for the problem. The miles will be posted to my CO account within a week.



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