Marriott Rewards (including Ritz-Carlton) - Marriott confirmation emails as spam?

I'm wondering if anyone else has noticed this problem... when I receive confirmation mails from Marriott for upcoming stays, they're automatically tagged as spam by our spam filters.

Since I know others are mentioning website issues, perhaps this could be added to the list of computer upgrades at Marriott.

[This message has been edited by speechguy3 (edited Jan 20, 2004).]

Deleted


[This message has been edited by socrates (edited Mar 23, 2004).]

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by socrates:
If it's being blocked by you/your companies spam filters there's nothing Marriott can do, you/your company will need to set marriott.com as a "safe" domain</font>

This is actually something that's fairly controllable by Marriott. There are only so many SPAM filters out there, and most of them follow similar rules. For instance, here's what Spam Assassin found on a recent email confirmation:

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">
Content analysis details: (5.30 points)
NO_REAL_NAME (0.8 points) From: does not include a real name
DATE_MISSING (1.1 points) Missing Date: header
NO_PURCHASE (0.1 points) BODY: No Purchase Necessary
OFFER (0.1 points) BODY: Free Offer
OPT_OUT (0.0 points) BODY: Talks about opting out (lowercase version)
OFFERS_ETC (0.8 points) BODY: Stop with the offers, coupons, discounts etc!
VACATION_SCAM (1.9 points) BODY: Vacation Offers
MSG_ID_ADDED_BY_MTA_2 (0.4 points) 'Message-Id' was added by a relay (2)
CLICK_BELOW (0.1 points) Asks you to click below
</font>

It is set by default to require 5 points (this one is 5.3) to mark something as Spam, so by including a standard date header in the email, including a company name in the header (ie Marriott Reservations instead of just Resevations@marriott.com) and removing the words "Vacation Offers", it would likely not trigger as spam on even the highest level filters.

Note that in most organizations it is not as easy as just "allowing marriott.com" - many ISPs, Universities (and I would assume companies), etc are going to server-side filtering so you have little choice in what domains are selected. The email should just be properly constructed to begin with.

[This message has been edited by cedric (edited Jan 21, 2004).]