Alaska Airlines Mileage Plan - computer issues boarding at seatac?
missamo80
Sep 11, 12, 9:34 am
Am at the gate for flight 8 to EWR and they just told everyone to sit down because they are having computer issues and can't board. Anyone else at a SeaTac gate with similar issues. I wonder if I am the only lucky flight or if it is airport or system-wide.
Neil
missamo80
Sep 11, 12, 9:35 am
Aaaand... All computers are down.
Neil
baliktad
Sep 11, 12, 9:59 am
Looks like alaskaair.com can't pull up any of my existing reservations either:
Try again after a few minutes.
If you continue to get this response, our communications link to our reservation system may be offline for maintenance. The link will be restored as quickly as possible.
If you need immediate reservation information, call Alaska Airlines Reservation Call Center at 1-800-ALASKAAIR (1-800-252-7522).
Error Code: -500
mthoodfan
Sep 11, 12, 10:07 am
Just landed at LAX from PDX and we can't pull into the gate because they're all occupied with flights that are struggling to board their planes. Thankfully we must have left PDX just before the crash happened.
missamo80
Sep 11, 12, 10:15 am
Everything is back up now.
missydarlin
Sep 11, 12, 10:20 am
The GDS (SABRE) had some issues this morning. All should be well again.
That explains the odd results that I was getting for awhile this morning when I was trying to make some reservations. Flights were there. Flights were gone. Flights were back again, thank goodness.
Portland1k
Sep 11, 12, 12:35 pm
Same issues here at PDX....although OLCI last night probably saved me from missing the flight to ORD. Biggest check-in lines I've ever seen. AS had operations people walking the lines to help, although not much they could do. Even in this day and age, hard to believe that these things continue to happen. Given that the only way to sell and assign seats on planes is electronic, backups need backups which need backups. UA learned that a few weeks ago.
Our flight left on time as the systems came back up probably around 9am.
beckoa
Sep 11, 12, 1:49 pm
Wirelessly posted (beckoa's PWP wondrousdevice3.0: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.0.0.583 Mobile Safari/534.11+)
Glad to hear things are back to normal. Guess Tim was visiting again and chewed on the wrong wire :eek:
formeraa
Sep 11, 12, 4:21 pm
SABRE went down -- AA had the same issues.
ASTechGuy
Sep 11, 12, 7:12 pm
SABRE went down -- AA had the same issues.
Yep - Sabre systemwide outage. AS went down, along with JetBlue, American, Southwest, WestJet, Sun Country, LAN, oodles of airlines around the world, plus all of the agency stuff, including Expedia, Travelocity, etc... Somebody in Texas has got some serious explaining to do.
golfingboy
Sep 11, 12, 8:29 pm
Somebody in Texas has got some serious explaining to do.
A village in Texas is missing... Ah, you get it.
Something is surely brewing in Southlake.