KLM Flying Dutchman - KLM website: Departure date must not be in the future

Playing around with the Low Fares Calendar, accessed via the vakantie.klm.com website, I managed to encounter the following error.

http://i45.tinypic.com/143idc5.jpg

Just though it worthy of posting cos it raised a smile!

:D :D

Joihan

Well, what were you expecting when you're looking for the lowest fares? ;)

Well, I guess...

The idea is that "The departure date cannot be in the future (relative to the selected return date)".

This error only occurs when you have already selected a logical pair of depart and return dates, and then accidentally click on (re-select) a depart date that is later (thus "in the future") than the already selected return date.

... just a reverse engineered diagnosis of KLM-IT.

This error only occurs when you have already selected a logical pair of depart and return dates, and then accidentally click on (re-select) a depart date that is later (thus "in the future") than the already selected return date.

Except that's not how the error manifested itself. And it's not possible to do what you state - if you select a logical pair and then select a new, later outbound date, the return calendar is freed up and only shows availability for the new logical dates, and waits for you to make your selection.

At the time I reported the error, clicking on any of the destination links on the main vakantie.klm.com page brought you to the low fares calendar page for that particular destination - with no dates selected or loaded - but the error was also immediately loaded and reported before you even had a chance to select dates (the error also prevented you from selecting any dates).

Of course, it's fixed now.

if you select a logical pair and then select a new, later outbound date, the return calendar is freed up and only shows availability for the new logical dates, and waits for you to make your selection.


This is how it works now and how it was supposed to work.


Of course, it's fixed now.

Could it be the case that KLM-IT has someone monitoring this forum? :D

In that case I want to report another problem: on KLM.DE, with the Lowest Fares Calendar, the default departure is Berlin Brandenburg, with which you can select the arrival (e.g. AMS) and a pair of 'logical' dates, click Continue, then you get the following error:

The combination of departure and destination airports cannot be booked on KLM.com. Please select a different airport of departure or destination, or contact the KLM Service Centre and mention Service ID: 18.GEUP0004.

This is logical since BER is not yet open. But, the same error would appear even if you select "Berlin (All airports)".

"Berlin Tegel" works, though.

BER/Berlin is a problem for lots of airlines, and not just for KLM!

With the opening date being moved back by at least another 6 months, to October of next year, it will be around for a while yet!!!

Then, at least, the problem with Berlin (All airports) should be solved.