Aug 31, 12, 3:35 am
Was managing my UA reservations today and realized that going to united.com makes me envious. I can book *A awards online, I can upfare online, I can upgrade with miles online, I can apply RPUs/GPUs online. Why can't US implement that? I'm sure that having a better website will save money in the long run and will possibly lead to more sales.
Aug 31, 12, 7:31 am
This might be worth merging with the current app thread.
Perhaps a lot of those things will come with the new mobile app and website. We'll just have to wait and see. But looks like it is coming soon.
Aug 31, 12, 11:33 am
Wasn't getting rid of the swoosh (http://www.flyertalk.com/forum/us-airways-dividend-miles/1382766-getting-rid-swoosh.html) a big enough improvement for you? The probably spend quite a bit of effort on that ;)