Alaska Airlines Mileage Plan - Schedule Changes - Check Your Reservations

I noticed a number of schedule changes today for some of my reservations that begin in early November or later. Just a heads up.

I noticed a number of schedule changes today for some of my reservations that begin in early November or later. Just a heads up.

One of my flights in late Nov now departs 5 minutes later. Another has the same departure time, but arrives 3 minutes earlier. When attempting to view either one in My Trips, both require "manual assistance." Brilliant. :rolleyes:

UPDATE: Ahh, I just noticed that the flight number have changed as well.

I'll say.

SFO-SEA is 5x daily on Sundays in winter, with nothing out of SFO from 10:10 am to 5 pm. Same frequencies as SFO-PDX. :eek:

I can remember when they actually were running an hourly shuttle competing with VX. It now appears that VX actually has the better schedule (in terms of having flights at all times of the day), since AS is all bunched up in early morning/evening.

(Found this out because now if you're flying CX 870, if you're flying an AS connection to SEA, you're now either the winner of an additional connection to PDX or a seven hour layover- or you can take BART to OAK. :rolleyes:)

Seems AS redid the flight numbers to/from Alaska & Hawaii... 870 is now 868. 868 is now 872 :confused:

SEA-BUR
Morning: AS 528 -> 522
Afternoon AS 520 -> 526 -> 528
Evening: AS 524 (no change)

BUR-SEA
Morning: AS 527 -> AS 531
Afternoon: AS 529 -> AS 525
Evening: AS 521 -> AS 517

Wondering if they'll make another schedule change in September. Past 2 years we've flown SEA-MCO nonstop on the red-eye in January, as it was running every night.

Now, there is only one direct flight SEA-MCO in January on the day we're leaving, and it leaves at 9am, gets in at 5pm... but they have the red-eye (Flight 10) running Fri and Sat. night only. :mad:

I'm praying they add in that red-eye to other days during the week, because it works perfect for our schedule. And, every time we've flown it, the flight's always booked full..

Otherwise it looks like we'll have to take off an extra day of work to fly, which I'd really like to avoid... or fly with another airline to Orlando.

Seems AS redid the flight numbers to/from Alaska & Hawaii... 870 is now 868. 868 is now 872 :confused:

So all that effort you went through to memorize the flight numbers was for naught? :p

I'll say.

SFO-SEA is 5x daily on Sundays in winter, with nothing out of SFO from 10:10 am to 5 pm. Same frequencies as SFO-PDX. :eek:


Wow. It has already been impossible to get a jet from OAK to SEA on weekdays between approx. 9AM and 5PM (just one QX during the midday) for some time. AS also just gave up an SFO gate, and is down to 2.

My predictions have been coming true with increasing frequency. Fly Alaska Airlines, if you want to go to Hawaii.

So all that effort you went through to memorize the flight numbers was for naught? :p

It seems so :(

Twere fun while it lasted...

I noticed a number of schedule changes today for some of my reservations that begin in early November or later. Just a heads up.

my ANC OGG flight changed in November, can't access it in my reservations and have to call in. However the customer care desk is closed!!

my ANC OGG flight changed in November, can't access it in my reservations and have to call in. However the customer care desk is closed!!

Call reservations, not customer care. Customer care wouldn't be able to do anything anyway.

My flights in December just changed. Old flights:

SEA-SFO 312, depart 11:55 arrive 2:03
SFO-SEA 317, depart 7:40 arrive 9:43

New flights:

SEA-SFO 310, depart 12:30 arrive 2:35
SFO-SEA 309, depart 7:55, arrive 9:53

Most PDX<->SFO changed by 5-15 minutes, although the first flight from PDX is still 6:20am on the turboprop... when will Alaska match United's 6:00am on a jet? I can reliably make it into the city by 9am by leaving at 6...

When I read this (http://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1341395-finally-confirm-schedule-change-online.html) back in April, I thought that in situations like what we have now with schedule changes would not require phone calls to Reservations. I just had to do that for three trips coming up this fall and winter.

Thoughts?

When I read this (http://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1341395-finally-confirm-schedule-change-online.html) back in April, I thought that in situations like what we have now with schedule changes would not require phone calls to Reservations. I just had to do that for three trips coming up this fall and winter.

Thoughts?

Yesterday I had 3 reservations that had changed. On the first 2 the changes were minor (literally just a few minutes) and I got the screen that allows you to confirm the change and not call in. On the 3rd one the changes were more significant in both directions (an hour or so) and I had to call in.

It would be interesting to know what their criteria are for when you need to call in.

Yesterday I had 3 reservations that had changed. On the first 2 the changes were minor (literally just a few minutes) and I got the screen that allows you to confirm the change and not call in. On the 3rd one the changes were more significant in both directions (an hour or so) and I had to call in.

It would be interesting to know what their criteria are for when you need to call in.

Agreed. On two of my flights the changes were 20 to thirty minutes. The other one had a change of five minutes. All three required calls.

I can remember when they actually were running an hourly shuttle competing with VX.


Me too, and the flight was slightly cheaper than a cab fare to downtown.

AS also just gave up an SFO gate, and is down to 2. [/I]

WOW - this is my regular route, when did this happen? Did dropping a gate at SFO reduce their flights too?

I'd really like to see other options as well ...Going to SEA means if you aren't out on 4:55 then you had to wait to 7:40pm (landing @9:36pm)....not exactly business friendly hours.

My departing flt is leaving 6 minutes later and my returning flight is getting in 15 minutes later (same departure time). I called hoping to get a refund on the ticket, but the rep was firm in not doing it. I did not ask to speak to supervisor. Anyone have any luck at trying to get a refund or credit in this situation? Thanks.

My departing flt is leaving 6 minutes later and my returning flight is getting in 15 minutes later (same departure time). I called hoping to get a refund on the ticket, but the rep was firm in not doing it. I did not ask to speak to supervisor. Anyone have any luck at trying to get a refund or credit in this situation? Thanks.

You want to cancel your ticket over 15 minute schedule change? Unless it's going to cause you to miss a connection, I seriously doubt they would issue a full refund over such a small difference. If the new time really presents a big problem, they might let you change to an earlier flight, but seriously...15 minutes? :confused:

If anyone is tracking flights in Yapta and your flight number has changed, it will no longer track price drops until you update the itinerary in Yapta.

I get an extra hour in OGG... no complaints here! :D

All my November/December flights changed Saturday night. Some by as little as five minutes (multiple EWR itineraries).

Some more dramatic: SEA-PSP now down to two flights/day, roughly 9:00am and 1pm. My outbound had originally been at 6:45am. Not any more for that late morning meeting. And I just bought the ticket ten days ago. :td:

There's also no SEA-LAX service from noon to 4 pm.

So much for the hourly shuttle. :rolleyes:

There's also no SEA-LAX service from noon to 4 pm.

So much for the hourly shuttle. :rolleyes:

Neither do VX or UA. Must not be much demand during that time of the day.

So we now land at SJC at 10:20pm instead of 9pm. Not the end of the world, and an extra hour in Kauai is always nice, but since we're returning on a Sunday night with two kids who have school the next morning, it would have been nice for them to get to bed earlier.

oh well, still beats paying 2-3x for tickets on United's overpriced SFO - LIH non stops.

Bob

...I thought that in situations like what we have now with schedule changes would not require phone calls to Reservations.

I have a Horizon SEA-YVR (connection from AA) that changed flight number and time by 5 minutes, showed up fine on Alaskaair.com without any intervention at all but had to call into AA to get it sorted out from their side as I couldn't pull-up the flights on aa.com. Took until the next morning for the ticketing to get all re-confirmed between AA and Alaska but lost my pre-selected seats on the Horizon flight in the process.

(Turns out I could select new seats on the Horizon flight as the booking class got bumped-up to full Y in the process and could select the "preferred" seats or whatever Alaska calls them).

My flight changed by 3 hours. Agent told me I could get a full refund. Asked if she could upgrade me to first, I already knew the answer but thought I'd try. What a drag I didn't really want to land at midnight. Does AS offer any kind of compensation for that type of difference? Just wondering.

My flight changed by 3 hours. Agent told me I could get a full refund. Asked if she could upgrade me to first, I already knew the answer but thought I'd try. What a drag I didn't really want to land at midnight. Does AS offer any kind of compensation for that type of difference? Just wondering.

The full refund would be it. This is always going to be an issue with booking far in advance on an airline (not limited to AS) that has limited service between any two points.

The reduction on SEA-PSP to 2x daily excluding the December holiday period caused some minor issues, but since family members wanted the nonstop flights, it is what it is. Only AS and G4 nonstops from PSP to Washington, so there aren't a lot of choices.

FWIW, flight number changes don't always require a call. For some reason the PSP flights that didn't change times drastically but had new flight numbers could be approved online, but not the Hawaii flights.

In the case of the PSP flights (a 4:25 pm departure out of PSP rather than 10:10 am), the agent was quick to offer a flight change, date change, or refund.

Thanks for the heads up -- just checked, had to phone in. One flight had a big change (apparently Alaska dumped the second flight they had from Phoenix to Portland and we were on that one). That one changed by 4 hours. All the other flights in our set were changed as well -- but the changes were between 20 minutes and 40 minutes. So I had to call in -- but the Alaska CSR was (as has always been the case) quite efficient about the changes. The only option on the big flight time change was going by way of Seattle and back to Portland -- I passed on that option as changing from non-stop to one stop is a bigger pain than the changed times.


Yesterday I had 3 reservations that had changed. On the first 2 the changes were minor (literally just a few minutes) and I got the screen that allows you to confirm the change and not call in. On the 3rd one the changes were more significant in both directions (an hour or so) and I had to call in.

It would be interesting to know what their criteria are for when you need to call in.

So we now land at SJC at 10:20pm instead of 9pm. Not the end of the world, and an extra hour in Kauai is always nice, but since we're returning on a Sunday night with two kids who have school the next morning, it would have been nice for them to get to bed earlier.



Yeah, in the same boat here. Would prefer to get back earlier because I was planning on going to work the next day. Oh well, could be worse. The Oakland arrival from LIH got pushed back to 11:59pm.

Yeah, in the same boat here. Would prefer to get back earlier because I was planning on going to work the next day. Oh well, could be worse. The Oakland arrival from LIH got pushed back to 11:59pm.

That costs another night of doggie hotel :mad:

Yeah, in the same boat here. Would prefer to get back earlier because I was planning on going to work the next day. Oh well, could be worse. The Oakland arrival from LIH got pushed back to 11:59pm.

When I went in to confirm the changes I noticed that it was 9:50 to 10:20, not 9:00. So only a 30 minute change.

I'd still prefer earlier but not a big deal. And definitely beats getting into Oakland at midnight? But for me SJC and SFO are equidistant, while Oakland is a serious pain in the butt to get to.

Bob

If anyone is tracking flights in Yapta and your flight number has changed, it will no longer track price drops until you update the itinerary in Yapta.

Good point. I had to clean up my Yapta account yesterday.

AS has done some serious shuffling with their winter schedules--almost Southwest like. Now there are two PDX-PHX flights (yay), but they depart within 3 hours of each other (boo). No more morning northbound flights to PDX either, only a 2 and 5p northbound departure.

They've also reduced SEA-PHX to the point where there are no morning flights south. If you want to get to PHX before 2p, you have to connect in PDX at 6a.

The Oakland arrival from LIH got pushed back to 11:59pm.

Nothing good happens in Oakland after 11:59pm.

AS also just gave up an SFO gate, and is down to 2.

They did? I left SFO on Wednesday morning and they were using all three gates. Two 737s were at 20 and 24 and the prop plane was at 22.

They did? I left SFO on Wednesday morning and they were using all three gates. Two 737s were at 20 and 24 and the prop plane was at 22.

AS is supposed to be giving 24 to CO (um, UA) during its temporary occupancy of T-1.

AS is supposed to be giving 24 to CO (um, UA) during its temporary occupancy of T-1.

Flew out of SFO on Thursday for the first time in a bit (I used to do it almost weekly) and it definitely felt a bit more "cramped" in the terminal. It's by far my least favorite part of that entire airport, as the food is obscenely expensive, and aside from a comfy quiet spot to get some work done or grab a beverage before my flight in the BR, it's just awkward. Le sigh.

What are my options when AS changes my flight by a few hours?

I know i can cancel the flight (they broke the contract), but can i also request the same fare class on another day?
I don't think i can get to the airport for the new, earlier departure time.

What are my options when AS changes my flight by a few hours?

I know i can cancel the flight (they broke the contract), but can i also request the same fare class on another day?
I don't think i can get to the airport for the new, earlier departure time.

Where/when and what would you prefer?

What are my options when AS changes my flight by a few hours?

I know i can cancel the flight (they broke the contract), but can i also request the same fare class on another day?
I don't think i can get to the airport for the new, earlier departure time.

yes, you can request it. Whether the request is granted depends on availability/routing/operating carrier.

AS is supposed to be giving 24 to CO (um, UA) during its temporary occupancy of T-1.

Today they had us going to the international terminal to catch the 10am flight to Seattle. They mentioned they were not given much choice in giving the gate to CO/UA. Long term- it will be a bit annoying to check in at Terminal 1 and then head to international terminal if this is going to be a repeating occurrence (although I can just use my phone and check the gate beforehand, just will have to remember to do that). On the plus side, the international terminal is nicer than Terminal 1.

Today they had us going to the international terminal to catch the 10am flight to Seattle. They mentioned they were not given much choice in giving the gate to CO/UA. Long term- it will be a bit annoying to check in at Terminal 1 and then head to international terminal if this is going to be a repeating occurrence (although I can just use my phone and check the gate beforehand, just will have to remember to do that). On the plus side, the international terminal is nicer than Terminal 1.

:mad: So TSAx2 if you want to use the BR :mad:

Edited to add - if you are a BR member, you can access the DL lounge, but if you are in Paid or Award F and are not a BR member, the value of your ticket just went down by about the $50 or so you'd need to access the DL lounge. Further, if you are a Priority Pass member, you have no A-pier lounge access available.

LIH > SEA at the end of November, went from being on the same flight as my wife and our two kids to one parent/child on each flight. This was booked as two itineraries, but they were 'linked'...

Frustration sets in when there are not enough seats to move us back on to the same flight (in F). 40 minutes in to the call.



Ah. Feels better to vent. Thanks FT.