Singapore Airlines KrisFlyer - Sq gold lounge......"no showers"

I've been travelling with SQ for many years and find them to be one of the best airlines in the world.... I'm based from Australia and go through Singapore as a hub to access Asia and European cities.

What I find amazing nowadays is the lack of attention SQ give to the multitudes of economy travelling business people who are Gold flyers.

When T3 was built the NEW gold flyer lounge had no showers and no toilets.....now they have changed the T2 lounge again no showers and no toilets....I was told that after a red eye from the east coast of Australia.......that I have to pay to have a shower before my next flight into Asia...
I think that this ridiculous....
They should......if they unwilling to offer a shower facility.....make an arrangement where you can use a shower FREE OF CHARGE.

Deleted

Sadly but true, SQ only pays attention to the F and J class passengers followed by PPS Club. KF Gold and Star Gold are generally not in their radar.

my friend who is KF gold said, they become very stingy and only concentrate on F&J pax. Glad I didn't join KF program, getting a much better service from OZ. :D

Regardless, its hard to see that much benefit as a PPS versus KF Gold or *G, so I'm thinking about OZ as a second program (with COdbUA, for now) instead of SQ. Its not like S/Y/B fares on SQ are peanuts on some of their routes, which is kind of vexing.

It's "ridiculous" that they don't provide a shower after your economy flight to Singapore? I don't believe showers are a guaranteed minimum benefit of star alliance lounges. Why should SQ go out of it's way to provide extra cost benefits to customers who are not their own premium pax?

How would you advise them to justify it?

It's "ridiculous" that they don't provide a shower after your economy flight to Singapore? I don't believe showers are a guaranteed minimum benefit of star alliance lounges. Why should SQ go out of it's way to provide extra cost benefits to customers who are not their own premium pax?

How would you advise them to justify it?

Because many of us are regular full-fare economy passengers and are members of KrisFlyer Elite Gold. Because Singapore Airlines is supposed to be a premium carrier. Because many other airlines offer Star Gold passengers access to showers in their lounges.

I have no issue with First and Business being separated form KrisFlyer Gold/Star Gold but to not provide a shower does seem ridiculous for a lounge of a long-haul airline.

It's "ridiculous" that they don't provide a shower after your economy flight to Singapore? I don't believe showers are a guaranteed minimum benefit of star alliance lounges. Why should SQ go out of it's way to provide extra cost benefits to customers who are not their own premium pax?

How would you advise them to justify it?

Basically what you are saying is why should any airports go out of their way to provide toilets extra benefits to customers who are only there to fly?

We are simply hoping for SQ to provide facilities that are on-par with and expected from other airlines.

One would think a sensible solution would be to offer vouchers on request to use the paid shower facilities in T3. Probably less costly than maintaining showers in the KF Gold Lounge.

It's "ridiculous" that they don't provide a shower after your economy flight to Singapore? I don't believe showers are a guaranteed minimum benefit of star alliance lounges. Why should SQ go out of it's way to provide extra cost benefits to customers who are not their own premium pax?

How would you advise them to justify it?

I would expect a Business Class lounge to have a shower, it is a benefit that is not guaranteed but an expected facility in a Business Class lounge.

Gold Card holders are regognised through the alliance as premium passengers because of their levels of flying.

So yes, it is ridiculous SQ does not allow Gold Card holders into their business class lounge in Singapore and provides a mediocre lounge that does not have shower facilities.

Globalist

On the silly comment about airport bathrooms, that's not even worth answering.

SQ *does* have a business class lounge with showers -- for their business class passengers. They are meeting the international premium carrier standard in that respect.

*You* are unhappy because you do not get showers as an economy class passenger. Let's just be clear about that?

I don't think economy class, regardless of Star Gold or not, are guaranteed or even expected to have shower facilities. I would hazard to say that a significant number of Star Gold lounges do not have them.

SQ is planning to overhaul all their Silver Kris lounges worldwide... so lets hope that they might plan to install some showers where available - if plumbing issues permit them.

http://www.ausbt.com.au/singapore-airlines-to-overhaul-silverkris-airport-lounges

On the silly comment about airport bathrooms, that's not even worth answering.

SQ *does* have a business class lounge with showers -- for their business class passengers. They are meeting the international premium carrier standard in that respect.

*You* are unhappy because you do not get showers as an economy class passenger. Let's just be clear about that?

I don't think economy class, regardless of Star Gold or not, are guaranteed or even expected to have shower facilities. I would hazard to say that a significant number of Star Gold lounges do not have them.

TA, you don't have to repeat that SQ biz class lounges has shower facilities as we all know they do provide. So you are flying SQ biz and departing from other cities where only available lounge is *gold with no shower facilities, are you happy with that?

..I don't believe showers are a guaranteed minimum benefit of star alliance lounges. Why should SQ go out of it's way to provide extra cost benefits to customers..
I believe that you have nicely summarized how today's SQ coach experience 'works'. Scratch along the agreed lower boundary of required services....
..SQ *does* have a business class lounge with showers -- for their business class passengers. They are meeting the international premium carrier standard in that respect.
But it's not a requirement for Star Alliance business lounges, so let's loose them!
..I don't think economy class, regardless of Star Gold or not, are guaranteed or even expected to have shower facilities.
Nor are business pax .... so your point is????
I would hazard to say that a significant number of Star Gold lounges do not have them.
So which full service carrier in Asia other than SQ does not offer showers in their lounges? I would not know any.

Nor would I know a European or Australian one for that matter.

But I guess the real standards for SQ's coach are some of the major US airlines.
SQ is planning to overhaul all their Silver Kris lounges worldwide...
I wonder if some of the lounge overhaul money will be spend on further crippling the *G lounge experience?

So which full service carrier in Asia other than SQ does not offer showers in their lounges? I would not know any.


TG in their SIN lounge. If they did people wouldn't care as much that SQ don't have any in their KF gold lounge :D Of course TG do in their home lounges at BKK though.

The problem here is that, unlike any other *A airline that I have used in Asia, SQ provides separate lounges for its Business and First Class passengers.

I agree that SQ provide far better facilities for their own Premium passengers but they position themselves as the Premium airline of Premium airlines and they don't want their own Premium passengers having to fight for space with Economy class passengers, no matter how many miles they fly and no matter their Gold status.

As a *A Gold member you are entitled to use other *A carriers lounges at Changi, even if you are flying with SQ. Although, as Changi is not the home hub for any of these airlines I am not sure if the lounges have showers. I normally fly Thai and their lounge at Changi does not have showers and you have to exit the lounge to use the loo. I think they do offer shower facilities though.

In Bangkok now, *A Gold passengers not flying in Thai's Premium seats are not permitted to use the larger main Royal Silk Lounge. They have to use the smaller lounges on pier C and D. These lounges are significantly smaller but offer the same facilities as the larger lounge.

I think we just have to accept that being a *A Gold member just does not confer as much "status" as it used to. There are 2,500,000 members of Thai's Royal Orchid Plus FF program so who knows how many members there are of all the cumulative *A programs.

So, airlines have to provide the facilities under their agreement with *A but I believe we will see more and more airlines making the clear distinction between *A G and their own premium flyers, and providing the bare minimum while still complying with the Alliance rules.

Thai has already gone down this road with the introduction of the Platinum level in their ROP program, which is still *AG but which offers many more benefits over the Gold membership in the same program.

TG in their SIN lounge. If they did people wouldn't care as much that SQ don't have any in their KF gold lounge :D Of course TG do in their home lounges at BKK though.
True. It was aeons ago but they did provide me with a shower voucher once when I asked for a shower. But it was for use at some facility in the terminal only.

So which full service carrier in Asia other than SQ does not offer showers in their lounges? I would not know any.



In BKK TG only has showers in their *G lounges NOT in their business lounge. :D



I agree that SQ provide far better facilities for their own Premium passengers but they position themselves as the Premium airline of Premium airlines and they don't want their own Premium passengers having to fight for space with Economy class passengers, no matter how many miles they fly and no matter their Gold status.

SQ have better facilities for ALL premium passengers. There seems to be a common fallacy that SQ only allows their C/F pax into the lounge... You use 'own' several times and it's completely superfluous. If you're making a distinction between C/F and Y pax that's fine. However there's no need to bring a comparison between SQ pax vs OAL pax because it's not relevant.

I normally fly Thai and their lounge at Changi does not have showers and you have to exit the lounge to use the loo. I think they do offer shower facilities though.

You just blew my mind with this!!! :eek:

In Bangkok now, *A Gold passengers not flying in Thai's Premium seats are not permitted to use the larger main Royal Silk Lounge. They have to use the smaller lounges on pier C and D. These lounges are significantly smaller but offer the same facilities as the larger lounge.

Actually it can be argued they (the lounges in C & E) have better facilities than the D lounge, which you incorrectly assign above, because the C & E lounges have showers. And showers are something that the D (business) lounge does not possess.

OK, dsquared37, I love a bit of banter, and I am in Ireland right now, having imbibed a few pints of Guinness with a very nice American in the Shelbourne Hotel this evening, and I have to take umbrage with your comment below which, to be honest I don't fully understand...........


"SQ have better facilities for ALL premium passengers. There seems to be a common fallacy that SQ only allows their C/F pax into the lounge... You use 'own' several times and it's completely superfluous. If you're making a distinction between C/F and Y pax that's fine. However there's no need to bring a comparison between SQ pax vs OAL pax because it's not relevant."

....are you suggesting that SQ will allow me access to their Business Class lounge in Changi if I am travelling on a Thai or Asiana Business Class ticket? I don't think so!!

Apologies for "incorrectly assigning the D lounge..." but it has been quite some time since I had to use these Royal Silk lounges. I'm Platinum with Thai ROP so am allowed to use the F lounge when departing Suvarnabhumi.....where they have showers, massages, foot spas etc etc.

On the silly comment about airport bathrooms, that's not even worth answering.


Btw, I made a silly comment cos your comment was silly and ridiculous in the first place. :p

....are you suggesting that SQ will allow me access to their Business Class lounge in Changi if I am travelling on a Thai or Asiana Business Class ticket? I don't think so!!



Take umbrage all you want, but you're entirely incorrect. The SKL is a C/F lounge in the exact way that BKK TG D is a C lounge. Both are available to C/F pax who have a BP for a same day *A flight.

I will state it again, it is a common fallacy that the SKL is only for SQ pax. The only exclusion is for *G in Y who are shunted off to the Kris Gold lounge.

....are you suggesting that SQ will allow me access to their Business Class lounge in Changi if I am travelling on a Thai or Asiana Business Class ticket? I don't think so!!

Yes, they are supposed to! According to the Star Alliance website. The Lounge Finder and Lounge Access Policy says so.

http://www.staralliance.com/en/benefits/lounges/

International Business Class Customers: Customers have access to any Star Alliance member carriers' owned Business Class lounges.

Customer must present a boarding pass for travel in International Business Class on a Star Alliance flight

Customer must be departing from the local airport in International Business Class

Customers must be a revenue customer

Customer is not entitled to any guests


And the Lounge Finder lists both SilverKris lounges (and the Thai lounge) when flying SIN-BKK or SIN-ICN in Business Class (and leaving the other fields like Frequent Flyer Programme blank).

T
I will state it again, it is a common fallacy that the SKL is only for SQ pax. The only exclusion is for *G in Y who are shunted off to the Kris Gold lounge.

And the SKL lounges are now for SilkAir Business Class passengers too. They used to be sent to the SATS/*Gold lounge before, unless they were PPS.

The SKL in SIN are not Star Alliance lounges and are therefore not accessible for other *A pax. This is made clear on SQ's website:


"(1) The SilverKris lounges in Singapore are not designated Star Alliance Gold lounges. Please use the KrisFlyer Gold Lounges."

The SKL in SIN are not Star Alliance lounges and are therefore not accessible for other *A pax. This is made clear on SQ's website:


"(1) The SilverKris lounges in Singapore are not designated Star Alliance Gold lounges. Please use the KrisFlyer Gold Lounges."

Right they are not *G lounges. Those pax using *G to gain lounge access must use the Kris Gold lounge. There is no wording excluding pax in possession of a same day *A BP for C/F.

This isn't rocket science. :rolleyes:

The SKL in SIN are not Star Alliance lounges and are therefore not accessible for other *A pax. This is made clear on SQ's website:


"(1) The SilverKris lounges in Singapore are not designated Star Alliance Gold lounges. Please use the KrisFlyer Gold Lounges."

It's the word Gold that's important. The other part that's important is here: http://www.staralliance.com/en/benefits/lounges/

This isn't rocket science. :rolleyes:

:rolleyes: comes in handy when you've nothing more intelligent to say, doesn't it?

:rolleyes: comes in handy when you've nothing more intelligent to say, doesn't it?

Actually that followed the initial, pertinent information, which is, since you failed to read the post, that your quoted passage involves *G pax in Y NOT, I repeat NOT, *A pax holding a C/F BP.

Roll your eyes all you want but you're holding guava and trying to convince me it's durian. The lack of intelligence is squarely coming from your side of this. :rolleyes::eek:

Now now, children. Enough with the rough and tumble, it'll end in tears.

I posted something similar in July when I flew MAN-SYD via SIN. I too was surprised that an airline with a quality reputation like SQ didn't have showers in the *A lounge when lesser airlines do. It puts them on a par with UA in that respect... Showers are pretty cost/labour intensive.

Heating the water, cleaning down and restocking towels after each use, running a wait list for the people wishing to use them. A block of (quality) shower rooms also takes up a surprising amount of space.

A short (ish) walk down the upper concourse from the KF Gold lounge is a pay-per-use lounge with pretty good showers, a gym and decent booze. Doesn't cost a huge amount.

Hopefully, SQ will correct this in the years to come.

Realise that if catching SQ21 in New York (EWR-SIN) there are no showers in the SQ nominated lounge (the SAS business class lounge).

SQ21 is a premium, all J-class, 18+ hours non-stop, departing EWR at 23:00.

Imagine you have been working all day in New York then off to SIN on SQ21.

I managed to use a shower at a United Lounge in another terminal but, although the Star Alliance access rules seem clear (J-class has access to all * J lounges), the UA dragons were not happy.

So getting access to showers when flying SQ is not guaranteed, even if travelling SQ premium class on their second longest flight.

Actually that followed the initial, pertinent information, which is, since you failed to read the post, that your quoted passage involves *G pax in Y NOT, I repeat NOT, *A pax holding a C/F BP.

No need to shout. You seem to be rather exercised over this. I'd calm down if I were you.

Roll your eyes all you want but you're holding guava and trying to convince me it's durian. The lack of intelligence is squarely coming from your side of this. :rolleyes::eek:

Fruitless trying to wind me up. Pip pip old fruit.

No need to shout. You seem to be rather exercised over this. I'd calm down if I were you.



Fruitless trying to wind me up. Pip pip old fruit.

A single word in caps is emphasis, hardly a mechanism of shouting. As you've demonstrated a continued penchant for misunderstanding I'll grant you a pass.

Cheers

[QUOTE=dsquared37;19194392]Right they are not *G lounges. Those pax using *G to gain lounge access must use the Kris Gold lounge. There is no wording excluding pax in possession of a same day *A BP for C/F.

Interesting.......I'm flying BKK SIN BKK in Business, week of 3rd. September. I will print the Lounge Access rules and have them handy when confronted by the SQ dragons....and I'll let you know how I get on....should be fun!!

SQ Business lounge is MUCH (emphasis!!) better than Thai's lounge.

A single word in caps is emphasis, hardly a mechanism of shouting. As you've demonstrated a continued penchant for misunderstanding I'll grant you a pass.

Cheers

I don't want to nitpick but there were two words in caps. That has to be at least a raised voice :p

Why don't you just pay the small amount, something like $8, if you really want to have a shower? Expecting it to be free for an economy flight is just not realistic....

Why don't you just pay the small amount, something like $8, if you really want to have a shower? Expecting it to be free for an economy flight is just not realistic....

I see your point, but the way I look at it is that a shower is one of things on a list of amenities in a lounge that I look for when choosing my airline for a long haul journey in Y along with air conditioning (take note, SQ!), food, drinks, power sockets and wifi. It's the reason I choose to go from the UK to New Zealand via HKG instead if LAX (both with NZ). In the case of flying to Asia or Aus I still fly with SQ because there IS (N.B. not shouting!) somewhere near the SQ KF Gold lounge I can use for a reasonable fee, but if there wasn't I may never fly SQ using SIN as a hub again.

I don't want to nitpick but there were two words in caps. That has to be at least a raised voice :p

It was the same word. ;)

Don't you remember Jimmy Two Times from Goodfellas?

Interesting.......I'm flying BKK SIN BKK in Business, week of 3rd. September. I will print the Lounge Access rules and have them handy when confronted by the SQ dragons....and I'll let you know how I get on....should be fun!!

SQ Business lounge is MUCH (emphasis!!) better than Thai's lounge.

I've never had a need of presenting anything other than a BP, even it said I was a sucker in UA C. Good luck all the same.

the way I look at it is that a shower is one of things on a list of amenities in a lounge that I look for when choosing my airline for a long haul journey in Y along with air conditioning (take note, SQ!), food, drinks, power sockets and wifi.

So now you want the airlines to guarantee all those things when you have lounge access. Sure that would be great, but again unrealistic....

But I still fail to see the real problem. You know which lounges you will have access to when you are booking the ticket. And you almost always can ascertain which services are provided. So you know what you get for your money... Just factor in that extra $8 for a shower and you are all set.

But sure, it would be nice to have extra services in lounges. But there simply isn't a single set of lounge standards. That probably has something to do with the location of the lounge, the volume of travelers and when a lounge was created... and what an airline is willing to spend.

So now you want the airlines to guarantee all those things when you have lounge access. Sure that would be great, but again unrealistic....

But I still fail to see the real problem. You know which lounges you will have access to when you are booking the ticket. And you almost always can ascertain which services are provided. So you know what you get for your money... Just factor in that extra $8 for a shower and you are all set.

But sure, it would be nice to have extra services in lounges. But there simply isn't a single set of lounge standards. That probably has something to do with the location of the lounge, the volume of travelers and when a lounge was created... and what an airline is willing to spend.

No, not "guarantee". It is a factor that I look at when choosing with whom to spend money on long haul travel. If it's missing then that's a downer for me. If enough things are missing then I will take my business elsewhere. It is a purely business decision on the part of any airline whether or not to provide any amenity which they weigh up against the possibility of winning or losing business.

I agree entirely with your second paragraph - my point was that I am totally prepared to put up with the lack of showers in the SQ Gold lounge because there is an alternative available. I think it is likely that SQ will have factored that into their decision not to provide showers themselves, and their lounge staff seem well-practiced in directing people to them.

I also agree with your third paragraph - its the differences in each airline's approach to service on board and in lounges that give them all a different character and gives us so much to talk about on FT.

I think we are both in broad agreement, really.

The SKL in SIN are not Star Alliance lounges and are therefore not accessible for other *A pax. This is made clear on SQ's website...
Like so many things on the SQ website, this is blurry...

*A Biz pax get access without hesitation. Did this many time on UA, TG, OZ, LH, and much more rarely on SQ Biz tickets.

They are not designated *A lounges as they can also be accessed by SinkAir Biz pax.

Why don't you just pay the small amount, something like $8, if you really want to have a shower? Expecting it to be free for an economy flight is just not realistic....
Where are you normally flying around???? It's free all over Europe and most of Asia and Australia and New Zealand ....

Must be North America or SQ exposure :rolleyes: ...

when i asked SQ they suggested i go down the hall to use the showers for $8

Where are you normally flying around???? It's free all over Europe and most of Asia and Australia and New Zealand ....

Hence why I was surprised that they did not have them first time I connected in SIN.

Where are you normally flying around???? It's free all over Europe and most of Asia and Australia and New Zealand

I normally go to my hotel on arrival and try to minimize connections.. So not really in need of a shower at the airport. I only have been travelling in C for the last few years. Before that when flying Y (and having no status) I paid for the showers at the airport. Mostly cheap and one of the best things to spend my money on at the airport.

But the arrivals lounge in Zurich sure is nice for taking a shower.....

I've never had a need of presenting anything other than a BP, even it said I was a sucker in UA C. Good luck all the same.

dsquared37 is correct. You won't have any issues.

In Bangkok now, *A Gold passengers not flying in Thai's Premium seats are not permitted to use the larger main Royal Silk Lounge. They have to use the smaller lounges on pier C and D. These lounges are significantly smaller but offer the same facilities as the larger lounge.





The smaller lounges are on pier C and E (not D). In fact the largest lounge is on pier D. Although, it is stated that *A G can only use pier C and E lounges but they did make exception. I have been in D pier lounge few times using my A3.

Also pier D lounge although it is the largest but it does not have shower facilities. Only C and E do have shower.

The smaller lounges are on pier C and E (not D). In fact the largest lounge is on pier D. Although, it is stated that *A G can only use pier C and E lounges but they did make exception. I have been in D pier lounge few times using my A3.

Also pier D lounge although it is the largest but it does not have shower facilities. Only C and E do have shower.

The largest D pier lounge has never had the Star Gold logo at the door like the others do, but they do indeed allow Star Golds flying Y access to this lounge(unless this has changed from a month ago)

The largest D pier lounge has never had the Star Gold logo at the door like the others do, but they do indeed allow Star Golds flying Y access to this lounge(unless this has changed from a month ago)

It's been less than 2 years that the D concourse lounge has been designated as a C lounge rather than *G. Prior to that there was no differences in accessibility between C, D and E lounges.

And I've also been in inside as a *G Y pax, but as the guest of a C pax.

I usually prefer the BKK SKL over TG ROP lounges.

I usually prefer the BKK SKL over TG ROP lounges.

I do to, unless 1) SKL is closed or 2) I need/want a shower ;)

I do to, unless 1) SKL is closed or 2) I need/want a shower ;)

Indeed. ^

..Before that when flying Y (and having no status) I paid for the showers at the airport. Mostly cheap and one of the best things to spend my money on at the airport.....
But you are away that for nearly all airlines out there, the Biz lounges are identical to the Frequent Flyer ones (with LH and SQ being the exceptions) ... so how could you not expect a shower in a lounge when you expect it when traveling Biz?

to be fair for all *gold members irrespective of which metal they carry, all the SAs should provide *gold lounge access only to *gold memeber without shower facilities like what SQ is doing at Changi. And only allow their own Y, J & F pax allowed to use their own J & F lounges to their own memembers.

to be fair for all *gold members irrespective of which metal they carry, all the SAs should provide *gold lounge access only to *gold memeber without shower facilities like what SQ is doing at Changi. And only allow their own Y, J & F pax allowed to use their own J & F lounges to their own memembers.

I don't have a problem with KF gold lounge because I can take shower at another lounge with Diners Club card but I just don't see the logic behind your statement. Then what's the point of Star Alliance??

I see you are with OZ now, so you want OZ to create another mediocre lounge in ICN for *Gs from other airlines so you can enjoy more roomy C lounge in ICN? :confused:

I don't have a problem with KF gold lounge because I can take shower at another lounge with Diners Club card but I just don't see the logic behind your statement. Then what's the point of Star Alliance??

I see you are with OZ now, so you want OZ to create another mediocre lounge in ICN for *Gs from other airlines so you can enjoy more roomy C lounge in ICN? :confused:

According to his profile vinx is only *S or *G ??? so they'd be assigned to the no shower lounge. :confused::eek::confused:

It's a rather confusing post, as well as being antithetical to what most pax would desire.

to be fair for all *gold members irrespective of which metal they carry, all the SAs should provide *gold lounge access only to *gold memeber without shower facilities like what SQ is doing at Changi. And only allow their own Y, J & F pax allowed to use their own J & F lounges to their own memembers.

This all depends on what the driver is for vinx's post. I know that regular J and F flyers are really bothered by Y pax with status using "their" lounge, for example. I suspect that vinx's believes that if you want showers then pay for J.

Care to comment, Vinx's?

.. I know that regular J and F flyers are really bothered by Y pax with status using "their" lounge, for example..
There is not cap to the irks of flyers. F flyers hate to share the plane with cheap Biz passengers. I don't like kids in the lounge, others hate mobile phones. Elites in Y are just one more item on the list ... and a very abstract one as even as an attentive J flyer, you'd not be safely able to tell the scummy Y pax from the majestic Biz folks.

According to his profile vinx is only *S or *G ??? so they'd be assigned to the no shower lounge. :confused::eek::confused:

It's a rather confusing post, as well as being antithetical to what most pax would desire.

Yes at the moment i ams *silver and will be OZ diamond (*gold) in october.

Agree with you that my post may confuse to some as I didn't write as clearly as I can.

I don't have a problem with KF gold lounge because I can take shower at another lounge with Diners Club card but I just don't see the logic behind your statement. Then what's the point of Star Alliance??

I see you are with OZ now, so you want OZ to create another mediocre lounge in ICN for *Gs from other airlines so you can enjoy more roomy C lounge in ICN? :confused:

As we all know this thread was started by a *gold memeber whos is not happy how SQ is differentiating from PPS/Solitaire by not providing shower facilities and being treated as a some kind of second class citizen.

My question is, if SQ does not provide this facility to their own KF gold or other *gold members, why some of other SA airline members should provide it to KF gold/*gold members?

eg. KF gold will get to use OZ biz class lounge at ICN with all the facilities as a *gold that SQ only provide to PPS/Solitaire elites. So in fairness to all *gold members, same rule should apply to all. Otherwise so much inconsistancies among them create confusion.

Hope I am making sense to your all. :)

SQ doesn't have showers in many of their own SilverKris lounges. None in Bangkok, Hong Kong, Kuala Lumpur, Manila, New Delhi, Perth. Don't even start with partner lounges... They don't even have one at their prestige, longest non-stop to SIN, all J-class flight from EWR-SIN (which departs EWR at 23:00 - a time when many might want to shower before an 18+ hour flight).

The fact is showers are still not 'standard' in many J and even F lounges of many airlines worldwide. It's sure not a *A standard.

*Gold used to get showers in Singapore (1 or 2 of them) when they were sent to the SATS lounge. But it's by no means a standard benefit. It's a pity though that at SIN, as far as showers are concerned, it went backwards.