reaper99999
Aug 16, 12, 7:41 pm
I found available award flights for NH KIX-HKG on the ana site but I cannot find the award on united.com. Is this not a bookable award using UA miles?
United MileagePlus (Consolidated) - NH KIX-HKG bookable using UA miles?View Full Version : NH KIX-HKG bookable using UA miles? reaper99999 Aug 16, 12, 7:41 pm I found available award flights for NH KIX-HKG on the ana site but I cannot find the award on united.com. Is this not a bookable award using UA miles? KVS Aug 16, 12, 7:56 pm I found available award flights for NH KIX-HKG on the ana site but I cannot find the award on united.com. Is this not a bookable award using UA miles? What's the flight #/date? sbm12 Aug 16, 12, 8:29 pm I found available award flights for NH KIX-HKG on the ana site but I cannot find the award on united.com. Is this not a bookable award using UA miles? It should be bookable in general using UA points. That said, when looking for NH inventory on the NH site there's a chance what you're getting is the inventory for their own members, not for partners. I'd check the AC or AV/TA site to see if they also show the same inventory before concluding that something is busted in the UA system. rbcar3 Aug 16, 12, 8:33 pm You'll probably have to call United reservations. Not everything appears on united.com. kb1992 Aug 16, 12, 8:56 pm UA site no longer displays NH awards. :td::td: joejones Aug 16, 12, 9:31 pm In my recent experience, you can't see NH awards on the UA site unless they are part of a multi-segment itinerary. So if you search KIX-HKG you will only see connecting flights, while if you search, say, HND-HKG you will probably be shown a connection on ANA through KIX (but then UA will not let you click through to book it). richthriller Aug 16, 12, 11:03 pm If the process is similar for booking a flight using UA miles to using UA Miles to upgrade on ANA, then you will have to call into United to speak to a representative. They will have to use their system to send a request over to ANA. I remember calling United everyday to see if an upgrade was available on an ANA flight. That was a pain... reaper99999 Aug 17, 12, 1:08 am Here is the flight I cannot find when I search on united: KIX-HKG 11/28 (WED) NH175 10:15AM-1:30PM Y I am able to see SFO-NRT on NH007 in a multi-route search so some NH flights are showing, but just not KIX-HKG (nor NRT-HKG) ... Are these no redeemable w/ UA miles? joejones Aug 17, 12, 2:41 am Like I said, NH flights will show up as part of an itinerary, just not on their own. For example I can see the following when searching for KIX-BKK: http://www.rikaipartners.com/jab/wp-content/uploads/2012/08/KIX-HKG.tiff It is just a bug with either UA's system or NH's system. (I'm tempted to blame UA but honestly can't say who's at fault here) acregal Aug 17, 12, 2:49 am Here is the flight I cannot find when I search on united: KIX-HKG 11/28 (WED) NH175 10:15AM-1:30PM Y I am able to see SFO-NRT on NH007 in a multi-route search so some NH flights are showing, but just not KIX-HKG (nor NRT-HKG) ... Are these no redeemable w/ UA miles? They are redeemable - you have to pick up the phone and call UA (and pay the fee). KVS Aug 17, 12, 10:57 am Here is the flight I cannot find when I search on united: KIX-HKG 11/28 (WED) NH175 10:15AM-1:30PM Y That flight does, indeed, have Y Award Availability -- you would need to call UA MP to book: [KVS Availability Tool 7.0.3/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1] (http://www.KVSTool.com/) KIX Osaka Kansai Intl JP [RJBB] HKG Hong Kong Intl HK [VHHH] WED 28 Nov 2012 | 1 Seat Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ------------- NH 175 KIX 10:15 HKG 13:30 763 0 FS/ CS+ YS+ |