United MileagePlus (Consolidated) - NH KIX-HKG bookable using UA miles?




reaper99999
Aug 16, 12, 7:41 pm
I found available award flights for NH KIX-HKG on the ana site but I cannot find the award on united.com. Is this not a bookable award using UA miles?


KVS
Aug 16, 12, 7:56 pm
I found available award flights for NH KIX-HKG on the ana site but I cannot find the award on united.com. Is this not a bookable award using UA miles?

What's the flight #/date?

sbm12
Aug 16, 12, 8:29 pm
I found available award flights for NH KIX-HKG on the ana site but I cannot find the award on united.com. Is this not a bookable award using UA miles?

It should be bookable in general using UA points. That said, when looking for NH inventory on the NH site there's a chance what you're getting is the inventory for their own members, not for partners. I'd check the AC or AV/TA site to see if they also show the same inventory before concluding that something is busted in the UA system.


rbcar3
Aug 16, 12, 8:33 pm
You'll probably have to call United reservations. Not everything appears on united.com.

kb1992
Aug 16, 12, 8:56 pm
UA site no longer displays NH awards. :td::td:

joejones
Aug 16, 12, 9:31 pm
In my recent experience, you can't see NH awards on the UA site unless they are part of a multi-segment itinerary. So if you search KIX-HKG you will only see connecting flights, while if you search, say, HND-HKG you will probably be shown a connection on ANA through KIX (but then UA will not let you click through to book it).

richthriller
Aug 16, 12, 11:03 pm
If the process is similar for booking a flight using UA miles to using UA Miles to upgrade on ANA, then you will have to call into United to speak to a representative. They will have to use their system to send a request over to ANA. I remember calling United everyday to see if an upgrade was available on an ANA flight. That was a pain...

reaper99999
Aug 17, 12, 1:08 am
Here is the flight I cannot find when I search on united:

KIX-HKG
11/28 (WED) NH175 10:15AM-1:30PM Y

I am able to see SFO-NRT on NH007 in a multi-route search so some NH flights are showing, but just not KIX-HKG (nor NRT-HKG) ...

Are these no redeemable w/ UA miles?

joejones
Aug 17, 12, 2:41 am
Like I said, NH flights will show up as part of an itinerary, just not on their own. For example I can see the following when searching for KIX-BKK:

http://www.rikaipartners.com/jab/wp-content/uploads/2012/08/KIX-HKG.tiff

It is just a bug with either UA's system or NH's system. (I'm tempted to blame UA but honestly can't say who's at fault here)

acregal
Aug 17, 12, 2:49 am
Here is the flight I cannot find when I search on united:

KIX-HKG
11/28 (WED) NH175 10:15AM-1:30PM Y

I am able to see SFO-NRT on NH007 in a multi-route search so some NH flights are showing, but just not KIX-HKG (nor NRT-HKG) ...

Are these no redeemable w/ UA miles?

They are redeemable - you have to pick up the phone and call UA (and pay the fee).

KVS
Aug 17, 12, 10:57 am
Here is the flight I cannot find when I search on united:

KIX-HKG
11/28 (WED) NH175 10:15AM-1:30PM Y

That flight does, indeed, have Y Award Availability -- you would need to call UA MP to book:

[KVS Availability Tool 7.0.3/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1] (http://www.KVSTool.com/)
KIX Osaka Kansai Intl JP [RJBB]
HKG Hong Kong Intl HK [VHHH]
WED 28 Nov 2012 | 1 Seat

Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- -------------
NH 175 KIX 10:15 HKG 13:30 763 0 FS/ CS+ YS+



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