Aegean Airlines Miles&Bonus - Ath-mad-bcn-ath
manos2011
Aug 16, 12, 1:47 pm
hello i have a problem with aegean well i have booked a trip to madrid and returne to athens from barcelona but i have booked them seperated it is not the same reservation code.So today i saw that the flight from ath to mad has canceled on 11 of february and for the leg bcn ath has the departure time changed well i called the reservation center and told me that they will refund me full for the ath to mad.
So my questions are can i cancel the bcn ath trip with full refund also? or can i request to put me in a lufthansa flight for no extra cost for ath mad?
All my trips were p class saver.
Thanks a lot
intuition
Aug 16, 12, 2:52 pm
Since you booked on separate tickets, there is no way the airline can know that you consider this as one trip. Canceling the first flight is in no way connected to you second flight, and they do not have any responsibility for your second flight.
If they offered a refund, I don't think you can demand anything, but the best is to just ask them nicely.
If they have refunded you already, there is nothing else for you to do but to cough up and buy another ticket of your choice.
DELLAS
Aug 16, 12, 4:26 pm
You could speak to customer care and explain the situation and ask them to assist . They may say no but you dont ask you dont get. They are under no obligation to offer a refund or re book for the other flight though.
manos2011
Aug 17, 12, 5:04 am
well they called me today and they put me in a LH flight without a charge.
KLouis
Aug 17, 12, 5:20 am
Wow! ^^^
DELLAS
Aug 21, 12, 5:09 am
well they called me today and they put me in a LH flight without a charge.
Great good solution all round ^