Miles & More (Lufthansa, Austrian, Swiss, and other partners) - help, lh missed segment
metallim
Aug 14, 12, 2:53 pm
i'm on an award ticket with the return legs on thursday bru-fra in j fra-tlv in f. It turns out i'm going to be in fra earlier and so id like to skip the bru-fra segment, and just carry on with fra-tlv. The csr at m&m said my ticket would be cancelled if i did that.... Is there any way to pull it off?? I really need to be in fra earlier and i'm not sure how to do this thanks
coplatflyer
Aug 14, 12, 3:22 pm
Unfortunately I think you're out of luck.
oliver2002
Aug 14, 12, 3:22 pm
M&M needs to reissue the ticket and modify the return leg. Call again. Missing the flight is not an option, every remaining segment will auto cancel.
Unterwegs
Aug 14, 12, 4:19 pm
I believe it is possible to remove one (short connector) segment from an award ticket for the regular change fee. Not sure if this is still possible or not.
Best to call and asked to have the ticket changed (for a fee). You would need to pay the change fee. Otherwise your remaining flight reservations will automatically cancel, but the ticket wil still be valid for the original routing for a year from issuing.
If you can use this ticket later you could date change this ticket and get a new ticket for FRA-TLV.
metallim
Aug 14, 12, 4:20 pm
M&M needs to reissue the ticket and modify the return leg. Call again. Missing the flight is not an option, every remaining segment will auto cancel.
would they do that? The csr i spoke to said she spoke to her supervisor and couldnt do it
TerryK
Aug 15, 12, 5:48 am
would they do that? The csr i spoke to said she spoke to her supervisor and couldnt do it
Looks like you are SOL.:( Try to book two one-ways next time.
2.3 Rebooking, transferability and bookings for a third party
A charge of €50 or CHF 70/USD 60 is payable for rebooking or cancelling a flight award. This amount may vary or be waived for certain flight awards. Only the date and time of a booking can be changed.
https://www.miles-and-more.com/online/myportal/mam/us/nonav/no_taxonomy_simple?nodeid=2549891&l=en&cid=1000390&size=2
zaphod105
Aug 15, 12, 2:06 pm
i'm on an award ticket with the return legs on thursday bru-fra in j fra-tlv in f. It turns out i'm going to be in fra earlier and so id like to skip the bru-fra segment, and just carry on with fra-tlv. The csr at m&m said my ticket would be cancelled if i did that.... Is there any way to pull it off?? I really need to be in fra earlier and i'm not sure how to do this thanks
It is usually not possible, however I did that once. I omitted a feeder flight in the US to ORD where I took the rest of my return flight to Germany, so they effectively made it an open-jaw. I asked nicely and it was sent to the "Kulanzabteilung" which agreed to do that. But then I am a SEN which probably helped. I doubt they do that if you have no status.
Z
ambrogz
Aug 15, 12, 3:32 pm
you ll pay the change fee but there will be one airport taxer less :)