Hilton HHonors - Hilton doing a website survey




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parvez
Aug 14, 12, 8:25 am
I don't know if it's because of the discussion threads here lamenting the Hilton websites, but I just got asked to do a survey when I logged onto my account this morning.

And even at contracting a survey the IT/website department failed. The company name was referred to as "ABC Company", and there were myriad questions referring to shipping costs, home furnishing, company catalog, and product weights.

I thought this was a corporation with a number of hotel chains.

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It'sHip2B^2
Aug 14, 12, 8:38 am
Are you sure this wasn't some malicious pop-up trying to do nefarious things?

parvez
Aug 14, 12, 8:40 am
Are you sure this wasn't some malicious pop-up trying to do nefarious things?

Yep. Didn't come up until I logged into my Hilton account, the first page had the Hilton logo, and described that they were doing a survey, and that the survey wouldn't start until I finished using my Hilton account. Once I went to another website the survey started.

It was a known survey company website too.


poser
Aug 14, 12, 8:56 am
I hope I get it.. I have tons of issues with the Hilton site.

particlemn
Aug 14, 12, 9:19 am
I got it but stopped half way through beacuse the survey was even worste than the hilton site, it asked me questions that had nothing to do with a hotel.
looks like its a generic survey that could be used for amazon better than hilton

vickiburton
Aug 14, 12, 11:10 am
I received it, too, however, all the questions were specifically about the Hilton website. It was fairly short and to the point. The Lurker must have read the above and advised someone to make a change.

Sisosig
Aug 14, 12, 2:21 pm
Please leave this window open.

This window is part of the customer satisfaction survey you agreed to take on this site.
1 Click in your main browser window to continue browsing.
2 After leaving the website, this window will present the survey.

... it didn't ... :(

Went to the Forseeresults.com support site, it had a simular pop-up window. That one worked when I left their website.

missamo80
Aug 14, 12, 6:47 pm
I got this too and it worked fine and was all Hilton-specific questions.

Neil

tyfabes
Aug 14, 12, 7:06 pm
Any benefits/rewards for taking the survey?

missamo80
Aug 14, 12, 7:45 pm
It was therapeutic.

Neil

mneyrs&mnymiles
Aug 17, 12, 11:03 pm
Amusing. I've called and asked about the website, and to talk with someone, and I can't get a survey - Just made a reservation... Sigh.



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