US Airways Dividend Miles - How many beers can you have at the US lounge?
crazypalooza
Aug 9, 12, 4:16 pm
just curious if there really is a limit on domestic complimentary beers? Stuck in the lounge for hours due to flights getting canceled/delayed for weather and had 4 beers in 3 hours. After my fourth, the bartender said if I want any more they are no longer complementary. Is this really the case?
I'm figuring they're just trying to ration them, as the lounge is packed to the gills with people from the delays and they're worried they'll run out...
McFlyPHL
Aug 9, 12, 4:22 pm
just curious if there really is a limit on domestic complimentary beers? Stuck in the lounge for hours due to flights getting canceled/delayed for weather and had 4 beers in 3 hours. After my fourth, the bartender said if I want any more they are no longer complementary. Is this really the case?
I'm figuring they're just trying to ration them, as the lounge is packed to the gills with people from the delays and they're worried they'll run out...
The rules on the website do not state any limit.
They do allow the airline to change policies at any time without written notice, though I'm pretty sure a bartender isn't authorized to change them. I'd grab the manager of the club.
pbuntrock
Aug 9, 12, 4:31 pm
just curious if there really is a limit on domestic complimentary beers? Stuck in the lounge for hours due to flights getting canceled/delayed for weather and had 4 beers in 3 hours. After my fourth, the bartender said if I want any more they are no longer complementary. Is this really the case?
I'm figuring they're just trying to ration them, as the lounge is packed to the gills with people from the delays and they're worried they'll run out...
Not true. Took a 12 hour delay a couple of weeks ago; weather on the east Coast. Trust me everybody had many more than 3 beers:D I go believe that they have the right to shut you off if they believe you have had too many.
Not true. Took a 12 hour delay a couple of weeks ago; weather on the east Coast. Trust me everybody had many more than 3 beers:D I go believe that they have the right to shut you off if they believe you have had too many.
Asking you to pay is not shutting you off, I would find a manager.
abeflyer
Aug 9, 12, 4:52 pm
If CLT, it may be the bartender with a dry sense of humor. I spent the better part of an afternoon and evening there, when a flight was cancelled and I had a trip in vain waiting to go home. He was saying the way I liked the wine, he must be pouring the premium wines and he should charge me. Once you get to know him he is really friendly just his sense of humor is a bit unusual if you don't get to know him
Just curious which lounge it was? Maybe BOS or PHL? Sort of - no more 1 dollar charge, but drink limit is enforced?
Anyway... there should be no limit...
PS. Maybe you forgot to tip the bartender:eek:
thomwithanh
Aug 9, 12, 6:44 pm
I was stuck in the PHL Club for about 7 hours a few months ago due to a cancellation... Definately had 4 of those small glasses of house Chardonnay and a few bottles of bud lite thrown in for good measure.... bartender kept them coming with a smile and I tipped him every time. Never heard of a limit like that... management being able to cut off an obviously intoxicated patron notwithstanding
crazypalooza
Aug 9, 12, 7:26 pm
Thanks guys! was stuck in BDL for those curious. To reiterate, was offered more alcohol but for $ only. Prob wouldn't have made an issue of it, but a couple minutes after posting my flight was cleared to go, so 4 beers was fine ;)
thomwithanh
Aug 9, 12, 9:57 pm
Thanks guys! was stuck in BDL for those curious. To reiterate, was offered more alcohol but for $ only. Prob wouldn't have made an issue of it, but a couple minutes after posting my flight was cleared to go, so 4 beers was fine ;)
Makes me wonder if we are heading back towards the days of drink chits again...
dsquared37
Aug 10, 12, 2:30 am
I thought this was going to be a contest. ;)
I was in the CLT C/D lounge a few weeks ago and there was a guy sitting next to me (at the bar) who was talking about how long he had been there because of his flight delay.
When it looked like he was finally getting out the bartender cut him off. He said he wanted to make sure he was able to get on the plane ;-)
Ottermatic
Aug 11, 12, 1:37 am
I thought this was going to be a contest. ;)
When I first saw this thread pop up, I thought to myself, "is this a question or a challenge?"
OM
When I saw the title of the post, I thought "When did my husband join Flyertalk?" That's information he would sincerely want to know. :)
burlax
Aug 11, 12, 11:35 am
Next time you have an issue, pull out your laptop, find the applicable rule, and calmly tell the person that he must follow the rules or let you speak with the shift manager. If he claims to be the shift manager, call customer service on your cell, get a supervisor on the line, and ask for assistance. They will take care of it.
But usually, showing an agent the applicable rule on the website does the trick - remember they are human and sometimes do not know what the rule actually is.
Centurion
Aug 11, 12, 11:46 am
The web site rules and US Air rules do not apply since each lounge is located in a State of the USA. State laws apply and they are serious . Here in Arizona the laws are grouped together under ARS4-xxxx
[A.R.S. 4-244(13), 4-101(14)]
May an employee be held liable for serving an intoxicated person?
Yes. An employee could be held criminally liable. He also could be named in a civil lawsuit should an accident result.
I am not going to go digging on the internet but the establishment aka lounge which in this case would be US Air can also be held liable for intoxication and over serving.
You will find another thread on the Delta forum where Delta is closing the self serve bar Club at LAX. So far none of the flyertalk brains (We really do have some smart people) have figured out it is a liability issue and not necessarily a cost saving matter.
burlax
Aug 11, 12, 12:30 pm
The web site rules and US Air rules do not apply since each lounge is located in a State of the USA. State laws apply and they are serious . Here in Arizona the laws are grouped together under ARS4-xxxx
[A.R.S. 4-244(13), 4-101(14)]
May an employee be held liable for serving an intoxicated person?
Yes. An employee could be held criminally liable. He also could be named in a civil lawsuit should an accident result.
I am not going to go digging on the internet but the establishment aka lounge which in this case would be US Air can also be held liable for intoxication and over serving.
You will find another thread on the Delta forum where Delta is closing the self serve bar Club at LAX. So far none of the flyertalk brains (We really do have some smart people) have figured out it is a liability issue and not necessarily a cost saving matter.
The airline rules incorporate applicable state and federal laws by reference. I assume everybody who drinks knows about the dramshop liability, since there are dramshop laws in every state and it shows up pretty often on the cop TV shows.
Dramshop liability is a red herring though - I believe the issue was that the OP was asked to PAY for his 5th beer. So, the lounge was willing to serve, just not for free. But the shopkeeper gets saddled with the liability for serving - it doesn't matter whether the drink was gratuitous or purchased.