Hilton HHonors - Constant Reentry of Password
Aug 6, 12, 2:40 pm
For the last three days I have had to enter my username/password 3 times on different screens to get into the Hilton site.
Seems like this is becoming the rule vs the exception. Is there something wrong with my computer or the Hilton site?
Aug 6, 12, 4:04 pm
It would make me feel better if Hilton would at least acknowledge the inanity of the process. Is anyone out there at Hilton listening? Is this going to go on forever? Do I have to doubt my sanity every time I have to enter my password three times?
Aug 6, 12, 6:45 pm
It's not just you, check out this thread: http://www.flyertalk.com/forum/hilton-hhonors/1364188-hilton-honors-website.html.
Think how I felt last night booking 15 different hotel stays. Guh.
Aug 7, 12, 1:41 pm
It always seems so strange to me to see Hilton's IT competence in other areas given this ongoing frustration. How many times have I had to follow up with SPG regarding promo points not posting? (Hint: It's a LOT.) But Hilton promo points post like clockwork. But they can't figure out logging in to their website. I know they're not directly related but clearly one area has better leadership and execution than the other.