United MileagePlus (Consolidated) - Lax - Iad Downgrade to 757 from 3 Class Global First on International Flt to ZRH GF

I have an October Hnl to ZRH. Lax to IAd was a 3 class 777 and wife and I booked in First. Wife is booked in Global First with miles and I purchased a Business fare and upgraded to Global First with SWU.

Now LAX to IAD is a domestic 757.

Tried to change to the HNL - IAD direct, which is the barcolaunger 20 pax First, but still better than a domestic 757. 1k desk says there are no saver first on that route and will not open it up for my wife since "she booked a saver first and saver first has to be available to make the change", even though UA is the one that downgraded our flight.

Has anyone in this case had an agent make the inventory open up to allow this change? My paid flight can be changed, so it is just my wife's one seat.

has been posted too many times on FT already, no Carrier guarantees the type of aircraft since they put into F thats that

if you're on a non-refundable wont they charge you a fee unless you're within 24 hrs of the purchase

I have an October Hnl to ZRH. Lax to IAd was a 3 class 777 and wife and I booked in First. Wife is booked in Global First with miles and I purchased a Business fare and upgraded to Global First with SWU.

Now LAX to IAD is a domestic 757.

Tried to change to the HNL - IAD direct, which is the barcolaunger 20 pax First, but still better than a domestic 757. 1k desk says there are no saver first on that route and will not open it up for my wife since "she booked a saver first and saver first has to be available to make the change", even though UA is the one that downgraded our flight.

Has anyone in this case had an agent make the inventory open up to allow this change? My paid flight can be changed, so it is just my wife's one seat.

Rule 260 preserves already-cleared upgrades in the case of a schedule change.

I put a request out in this space for anyone on the inside to verify if this still exists - call and quote this to them!

Rule 260 preserves already-cleared upgrades in the case of a schedule change.

I put a request out in this space for anyone on the inside to verify if this still exists - call and quote this to them!

Does an aircraft change constitute a schedule change?

Rule 260 preserves already-cleared upgrades in the case of a schedule change.

I put a request out in this space for anyone on the inside to verify if this still exists - call and quote this to them!

didnt the OP say his wife is in F on the new equipment, its just that had they known when they booked it would be a 757 to IAD they would have booked the ns on the 763 instead of routing via LAX on the 777 3 cabin

R U saying Rule 260 allows a person to force CO to open up a rev seat if you dont like the equipment being swamped in, even thou you are on a Saver Award?

Does an aircraft change constitute a schedule change?

Good point I didn't read closely enough. Worth a fair argument though since you can make the case you booked a specific itinerary for a reason.

May be a long shot, but get the right agent and you never know.

She booked F, she got F and she's still in F. The chances that UA will open inventory (meaning that they give up the sale of an F seat) are slim to nil. A guarantee that the first agent already noted her record, so the next agent isn't starting in a vacum and knows that she's already asked and been denied.

A guarantee that the first agent already noted her record, so the next agent isn't starting in a vacum and knows that she's already asked and been denied.

Huh? Are you saying that the rez agent definitely noted the record? How do you know this? If you mean "IF" the agent noted the record, you have no shot, I would agree. But, I don't see the word "if" in your post.

Just to clarify, the change was equipment change and not a change in schedule. Just want UA to book us on the direct HNL to IAD now that there are no three class F aircraft on the route anymore, by opening up just one saver F.

Had we known the LAX to IAD would be a domestic 757, we would have done so, but only chose the three class 777 since we could be in the GF cabin.

Just to clarify, the change was equipment change and not a change in schedule. Just want UA to book us on the direct HNL to IAD now that there are no three class F aircraft on the route anymore, by opening up just one saver F.

Had we known the LAX to IAD would be a domestic 757, we would have done so, but only chose the three class 777 since we could be in the GF cabin.

But that isnt a reason that UA will do what you want. The flight times havent changed only the type of plane and that is Not a reason that UA will open a seat up. Had the flight operated by say an RJ making 2 stops , then you would be entitled to a change. Or say no F seats were available and they put her into Y then you would be able to get what you want, but as is unfortunately you are SOL on this for now

Yea it stinks but thats how the dice roll sometimes

Booked F, got F. I don't see any reason why UA should give you revenue space on a different flight because of equipment change if you're still in the right class of service.

I love the she booked F and got F. Not true! She booked an international config bird in F NOT domestic. If that seat is no longer available, then she should be allowed a change or refund.

I know its silly but what if ORD-LHR was switched to a hawaii bird and you booked F, wouldn't you also want a switch. The she booked F got F needs to stop. I go out of my way to flya widebody on domestic runs.

I love the she booked F and got F. Not true! She booked an international config bird in F NOT domestic. If that seat is no longer available, then she should be allowed a change or refund.

I know its silly but what if ORD-LHR was switched to a hawaii bird and you booked F, wouldn't you also want a switch. The she booked F got F needs to stop. I go out of my way to flya widebody on domestic runs.

And while you are certainly entitled to your opinion, the CoC, i.e. the contract you agree to when you buy the ticket, does not distinguish between different types of F - it just states that UA is required to put you in the cabin you booked in. So the she booked F and got F argument may not be to your liking, it is correct.

I had this exact situation a few weeks ago (started the "what happen to the LAX-IAD 777" thread).

Anyways OP, what I ended up doing is changing the itinerary to OGG-LAX-SFO-FRA-ZRH so that we could have international First from SFO-FRA, thus the transcon and TATL part was still in GF. Just a suggestion.

I had this exact situation a few weeks ago (started the "what happen to the LAX-IAD 777" thread).

Anyways OP, what I ended up doing is changing the itinerary to OGG-LAX-SFO-FRA-ZRH so that we could have international First from SFO-FRA, thus the transcon and TATL part was still in GF. Just a suggestion.

were you on a Saver Pass tkt like the OPs wife?

since the trip is for Oct they should be able to switch it but no telling if those planes will remain as they are now, I think I recall that most of the WC flights are going narrow body to/from HI. Anyway the OP needs to find Saver F available not that easy

were you on a Saver Pass tkt like the OPs wife?

Yes, we both are. Best 67.5K miles I ever spent ;)

Our trip is in Feb.

She booked F, she got F and she's still in F.

A statement clearly only made by someone who doesn't pay for first class with monetary currency.

I love the she booked F and got F. Not true! She booked an international config bird in F NOT domestic. If that seat is no longer available, then she should be allowed a change or refund.

I know its silly but what if ORD-LHR was switched to a hawaii bird and you booked F, wouldn't you also want a switch. The she booked F got F needs to stop. I go out of my way to flya widebody on domestic runs.

UA classifies both domestic and International first as "F" class. OP booked a ticket in the F bucket and received a product designated for the F bucket -- no accommodation is required.

This isn't any different than the people speculatively booking 777's showing new config at booking time and being swapped out for old config the day of departure. They were ticketed for a trip in C (or F) and got a product designated by UA as such.

A statement clearly only made by someone who doesn't pay for first class with monetary currency.

OP booked a domestic segment. 95% of domestic segments are operated with domestic equipment. Hoping for something with a 5% chance of success seems.. rough.

OP booked a domestic segment. 95% of domestic segments are operated with domestic equipment. Hoping for something with a 5% chance of success seems.. rough.

Its not a 5% chance. He booked internationsl F thats what he should get.

UA classifies both domestic and International first as "F" class. OP booked a ticket in the F bucket and received a product designated for the F bucket -- no accommodation is required.

This isn't any different than the people speculatively booking 777's showing new config at booking time and being swapped out for old config the day of departure. They were ticketed for a trip in C (or F) and got a product designated by UA as such.

Well that hapenned to me and UA sent me 500.00 for the downgrade on an upgraded ticket.

Its not a 5% chance. He booked internationsl F thats what he should get.
No, he booked "F." Neither the fare nor fare class differentiate between domestic and international F.
Well that hapenned to me and UA sent me 500.00 for the downgrade on an upgraded ticket.
Was this the pre-3/3 UA? :) This sounds a lot like the "throw money at the [customer] problem" PMUA more than anything else.

F was booked and she will fly on F. There won't even be a chance on a revenue ticket to get this changed or reimbursed in any form or shape.
It is obviously a downgrade for the flyer as it is an upgrade if you end up on a domestic flight with an international bird but neither way are you entitled to UA owing you anything or them being able to charge you more for a nicer plane.

F was booked and she will fly on F. There won't even be a chance on a revenue ticket to get this changed or reimbursed in any form or shape.
It is obviously a downgrade for the flyer as it is an upgrade if you end up on a domestic flight with an international bird but neither way are you entitled to UA owing you anything or them being able to charge you more for a nicer plane.

And hence I no longer pay extra to book F seats on LAX-IAD or LAX-EWR flights. Why pay for more? You'll probably get the upgrade, or can support it with instruments if you aren't a 1K/GS, and you won't get ripped off when your $1,200 F ticket magically turns into a flight you could have paid $600 for an A or Z ticket.

By this tortured logic, UA can start running "United First" domestic-configured 757s across the Atlantic and continue to sell $12,000-priced Global First tickets, and us silly fliers should be happy since we're getting something called First.

Isn't it Southwest that says "all our customers and seats are first class"? Perhaps I should be careful not to give United any ideas.