sammyindc
Aug 1, 12, 6:32 pm
First leg: IAD-FRA delayed but make it on time to catch my connecting flight
Second leg: FRA-BEY diverted and sent back to FRA after 1.5 hours in flight due to a broken window in the cockpit
Returned to FRA, wait and hour, get another aircraft.
Arrived in BEY 4 hours after original arrival time and no luggage.
Who's ultimately responsible?
Should I ask for compensation? From UA or LH?
Does anyone have any experience getting compensation from LH?
Feedback appreciated. Thanks.
Second leg: FRA-BEY diverted and sent back to FRA after 1.5 hours in flight due to a broken window in the cockpit
Returned to FRA, wait and hour, get another aircraft.
Arrived in BEY 4 hours after original arrival time and no luggage.
Who's ultimately responsible?
Should I ask for compensation? From UA or LH?
Does anyone have any experience getting compensation from LH?
Feedback appreciated. Thanks.