Just been to the Lounge over the weekend, fantastic views, drinks, snacks, little bites, etc....
quoted from the confirmation email from Amex.
"The exclusive Lounge will provide Centurion Cardmembers and their guests with a stylish roof-top retreat which boasts unparalleled panoramic views of the stadium. Complimentary refreshments will be provided and Centurion Concierge will be on hand to assist with bookings and any account queries you may have.
May I kindly request that Cardmembers bring their Centurion Card and photo ID to gain entry to the Lounge. Due to security reasons, guests can only be admitted when accompanied by a Cardmember and are also required to bring photo ID. Please note that Under 18s are permitted in the Lounge however they must be accompanied by a parent or guardian at all times. "
Just been to the Lounge over the weekend, fantastic views, drinks, snacks, little bites, etc....
quoted from the confirmation email from Amex.
"The exclusive Lounge will provide Centurion Cardmembers and their guests with a stylish roof-top retreat which boasts unparalleled panoramic views of the stadium. Complimentary refreshments will be provided and Centurion Concierge will be on hand to assist with bookings and any account queries you may have.
May I kindly request that Cardmembers bring their Centurion Card and photo ID to gain entry to the Lounge. Due to security reasons, guests can only be admitted when accompanied by a Cardmember and are also required to bring photo ID. Please note that Under 18s are permitted in the Lounge however they must be accompanied by a parent or guardian at all times. "
you do need to book a time slot in advance, below is the email I received
Good morning ysb41
London is at its best during the summer months and this year promises to be extra special. Along with a host of exclusive Centurion events and experiences, I would like to extend an invitation to join us at our new Westfield lounge.
For a limited time during the games this summer, we have created a stunning lounge and terrace, exclusively for Centurion members, at East London’s most exciting shopping destination, Westfield Stratford City. Situated directly opposite the park’s main entrance, our lounge and terrace are the perfect hideaway if you are attending an event or in the area to soak up the atmosphere.
Located on the roof of the mall, the luxury lounge has an outdoor terrace with one of the best panoramic views across the capital and new stadia, providing the perfect spot to share the excitement of the games. You will receive complimentary refreshments and iPads will be available for your use. A member of the Centurion Concierge team will also always be on hand to help with any queries, restaurant reservations and event bookings.
The lounge is open exclusively for you and up to three guests, from Friday 27 July to Sunday 12 August 2012. Places are limited, to reserve your preferred date and time, please email me.
We look forward to welcoming you.
XXXX
gum
Jul 30, 12, 3:41 am
Just been to the Lounge over the weekend, fantastic views, drinks, snacks, little bites, etc....
Great pictures, thank you for sharing. :D
Seems that the security theatre is going on there! The ID requirement is IMHO nonsense. The best place for the passport - during a visit of a city or event - is in the safe of the hotel. Period. :td:
ysb41
Jul 30, 12, 6:01 am
The ID requirement is IMHO nonsense. The best place for the passport - during a visit of a city or event - is in the safe of the hotel. Period. :td:
wasn't asked for ID, only the card, despite the email says so.....:)
stimpy
Jul 30, 12, 11:13 am
Wow this sounds fun. Do you think I can work a reservation with a US Centurion card? Do you need any other ticket to get in? What's to do there?
Can you PM me the contact email please? Nevermind. I just made reservations through the concierge. But if you have any more details I'd appreciate knowing if it is worth it to visit twice.
ysb41
Jul 30, 12, 12:20 pm
But if you have any more details I'd appreciate knowing if it is worth it to visit twice.
We enjoyed our visit, it was a good place to relax, ^
AKGDENT1
Jul 30, 12, 2:44 pm
Went to the centurion lounge on Sunday. Had already prebooked 3 sessions for next week but we managed to gain access without a prior reservation on the spot. Great views and location is central to the entrance of the park. Complimentary drinks and canapés and use of iPads and binoculars. Would highly recommend any other members to visit- nice place to relax away from the hustle of the park!
stimpy
Jul 30, 12, 2:49 pm
Thanks for the info. I look forward to it since none of the events I have tickets for are at Olympic Park so this is the only way I can see it. Unless I score some last minute tickets that is.
I'm just worried since they said that no-shows are billed £25 each if you don't cancel 3 days in advance and I might not want to go to the 2nd session I booked.
ysb41
Jul 31, 12, 7:13 am
received another email this morning, might be useful to someone are still in London.
Good morning
In addition to our impressive American Express Centurion Card Lounge at Westfield Stratford City, American Express is also available on site at The National Theatre to provide every visitor with specialist insider knowledge of London. Helpful staff will be on hand to recommend hidden gems, to book that elusive place and answer American Express personal account queries.
Until 19th August, American Express Cardmembers can escape the crowds and join us on the National Theatre’s stunning rooftop venue The Deck, which is possibly London’s best kept secret. Exclusive to American Express Cardmembers, soak up some sun and enjoy the views across the Thames with a delicious BBQ every Wednesday & Sunday afternoon or enjoy a complimentary coffee available from 10.30am-1.30pm most days.
I have access to an allocation of tickets exclusively for American Express Centurion Cardmembers. If you would like to book, please provide me with only the last five digits of your American Express Centurion Card and its 4 digit security code. If you would prefer to provide this information by phone, my telephone extension is 4461753. National Theatre tickets are non-refundable and non-exchangeable once purchased.
The Curious Incident of The Dog in the Night-Time
Simon Stephens’ adaptation offers a richly theatrical exploration of the touching and bleakly humorous, award-winning novel by Mark Haddon.
Directed by Marianne Elliott (War Horse) and featuring Niamh Cusack and Nicola Walker (Spooks).
Theatre: Cottesloe
http://www.nationaltheatre.org.uk/69915/productions/the-curious-incident-of-the-dog-in-the-nighttime.html
Stalls, £32 or 7111 American Express Membership Rewards® per person. (Maximum 4 tickets per Cardmember)
10th August; 11th August; 13th August; 14th August; 15th August; 10th September; 11th September; 10th October; 11th October; 12th October; 15th October
Damned by Despair
Damned by Despair, written in 1635 by the great Spanish dramatist Tirso de Molina, is brought to vivid life in Frank McGuinness’ new version, directed by Bijan Sheibani, featuring Sebastian Armesto and Bertie Carvel (who won a 2012 Olivier Award for his performance in Matilda)
Obsessed with his own salvation, the hermit Paulo dedicates himself to ten years of prayerful penance. When his faith wavers, the ever-watchful Devil seizes the moment to convince him that he shares the fate of one Enrico, a notorious Neapolitan gangster destined for damnation. Swearing vengeance, Paulo lashes out against God and assembles a band of rival outlaws. And yet, even as their villainous crimes escalate, the possibility of redemption hovers over the two men, perhaps within reach.
Theatre: Olivier
http://www.nationaltheatre.org.uk/70913/productions/damned-by-despair.html
Stalls, £32 or 7111 American Express Membership Rewards® per person. (Maximum 4 tickets per Cardmember)
5th October; 6th October; 8th October; 19th October; 20th October; 21st October; 26th October; 27th October; 28th October
Scenes from an Execution
Howard Barker’s Scenes from an Execution makes sixteenth-century Venice the setting for a fearless exploration of sexual politics and the timeless tension between personal ambition and moral responsibility, between the patron’s demands and the artist’s autonomy. Fiona Shaw takes the role of Galactia in this darkly humorous and provocative play.
Theatre: Lyttleton
http://www.nationaltheatre.org.uk/70907/productions/scenes-from-an-execution.html
Stalls from £30 or 6666 American Express Membership Rewards® per person to £47 or 10444 American Express Membership Rewards® per person. (Maximum 4 tickets per Cardmember)
1st October; 2nd October; 3rd October; 12th October; 13th October; 15th October; 3rd November; 4th November; 5th November; 13th November; 14th November
With kind regards,
XXXX
Aggie
Jul 31, 12, 1:36 pm
I was disappointed that AMEX didn’t notify me about any of the Olympic events they are hosting.
I emailed the concierge about the Olympics and was told about 2 lounges and a full brochure of sites and events.
They did make it clear that they could not have any association with the Olympics – Visa has that one locked.
stimpy
Jul 31, 12, 1:43 pm
I was disappointed that AMEX didn’t notify me about any of the Olympic events they are hosting.
It doesn't speak well to Amex's communication skills that we find out about this stuff on Flyertalk, and only Flyertalk.
Centurion
Jul 31, 12, 2:09 pm
Has it ever come across your mind that just because you would like to go and Amex has a Centurion Card location they DO NOT want you to attend. You do have different levels of Centurion holders. Kind of like the Olympic committee inviting holding VIP seats and the VIP VIPs did not show so now they scramble to fill the seats. Now they have egg on face.
Besides being reserved for Centurion VIP's. Amex could also be compounded by the problem that Amex can is restricted in advertising anything Olympic since Visa is the official card. So it would kind of hard to say hi we have this VIP area just outside this arena where the ahemmmmm the 2012 "summer games" are being held. <That wording is most likely even a violation in spirit and we all know the games are about spirit.
mia
Jul 31, 12, 2:27 pm
received another email this morning, might be useful to someone are still in London.
I read some of this same material in this Amex London iPhone/iPad app
Has it ever come across your mind that just because you would like to go and Amex has a Centurion Card location they DO NOT want you to attend. You do have different levels of Centurion holders.
There is only one kind of US Centurion main personal card holder.
stimpy
Jul 31, 12, 2:35 pm
I read some of this same material in this Amex London iPhone/iPad app
Thanks mia. Something else I learned from Flyertalk about my Amex membership.
DVT
Jul 31, 12, 4:00 pm
I read some of this same material in this Amex London iPhone/iPad app
Looks like you have to switch to your US iTunes account to get it to download this.
stimpy
Aug 1, 12, 12:43 am
Looks like you have to switch to your US iTunes account to get it to download this.
It says in the description that the app is only for US cardholders. That said, you might be able to get the same benefits with a non-US card if you give it a try.
Centurion
Aug 1, 12, 5:37 am
There is only one kind of US Centurion main personal card holder.
I can not believe we have to cover basice business concepts. Some Centurion customers are targetd. This has been documented more than once Ie. if you spend a lot at Harry Winston you get a Harry Winston gift card, etc.
mia
Aug 1, 12, 5:48 am
... if you spend a lot at Harry Winston you get a Harry Winston gift card, etc.
Perhaps, but if you spend at competitors you should also be targeted to receive a Harry Winston gift card. Sending discount offers to existing customers may reinforce brand loyalty, but this is not as easy to measure as the new business obtained from first time buyers.
stimpy
Aug 1, 12, 5:54 am
I can not believe we have to cover basice business concepts. Some Centurion customers are targetd. This has been documented more than once Ie. if you spend a lot at Harry Winston you get a Harry Winston gift card, etc.
That is nonsense, as has been noted here by reliable posters. There are countless false posts about Centurion here, and if you have been around a while you know who really has a Centurion card and who is posing.
The cards I mentioned are all at the same level with respect to Amex, but the companies paying to market to Centurion customers are allowed to target by zip code. That does not make one card more important or more VIP than any other card.
The events in London are open and available to any US Centurion member, and indeed possibly to Centurion members from other countries. But all US members should have gotten a heads up from Amex about this.
stimpy
Aug 9, 12, 4:35 pm
Thank you ysb41 for the OP. We had a great time at the Centurion club today. ^
ysb41
Aug 10, 12, 9:48 am
Thank you ysb41 for the OP. We had a great time at the Centurion club today. ^
Glad you had a good time! :D
Duc
Aug 11, 12, 11:50 am
A few more pics here:
http://www.flickr.com/photos/84724742@N05/
Enjoy!
Just wanted to add that it's a pretty good way to maintain brand loyalty..... and right on the doorstep of their arch rivals VISA :)
viper2012
Aug 13, 12, 1:54 pm
very nice!^
do u think that an Israeli-Issued plat amex + priority pass could get me in (either one / both?)
mia
Aug 13, 12, 2:32 pm
do u think that an Israeli-Issued plat amex + priority pass could get me in
This was a temporary lounge for the Olympics. Nothing to do with Priority Pass, open only to Centurion cardholders.
AKGDENT1
Aug 19, 12, 1:47 pm
While at the centurion lounge at the Olympic park, I met my relationship manager. She told me that the lounge primarily is not for all centurion members- it is reserved for 'top'members and other VIP's attending the Olympics. Hence the 'limited/late' mention of the lounge on centurion website.
She also mentioned that centurion were planning on keeping the lounge long term as a handy place to relax while shopping at Westfield
Interestingly there are roughly 40 relationship managers with uk centurion who look after approx 40 clients each...