United MileagePlus (Consolidated) - Specific GPU and RPU usage questions thread




poverty.jet.set
Jul 28, 12, 10:24 pm
I have an itin ($1,050; 25,436 miles) I booked today which is YYZ-IAH-HNL-GUM-HKG-SIN and vice versa (booked in K class, so all segments except HNL-GUM and vice versa should be upgradable with RPUs, and by extension, GPUs)

But when I look at upgrading online using instruments, it's breaking up my itin into 2 upgradeable segments each way: YYZ-IAH-HNL-GUM-HKG and HKG-SIN. ie. it wants 4 instruments to upgrade the entire eligible portion of the itin, instead of 2 GPUs.
Granted there is a 23 hour stopover (not layover) in HKG (12 hours on way back), but I wouldn't expect that to matter.

I called UA 1K line once and got a clueless agent.

Questions:
1: Shouldn't a single GPU allow upgrades for one direction, i.e. YYZ-IAH-HNL and GUM-HKG-SIN (since HNL-GUM isn't eligible due to class)?
2: On the online upgrade screen, when I click on the upgrade-using-RPU-or-GPU button, it shows YYZ-IAH-HNL and GUM-HKG are eligible for RPU (looks like 1 RPU but from past experience that would take 2 RPU) but the GPU would only cover YYZ-IAH and GUM-HKG. How is that possible? Just a glitch? On the outbound, it shows seats available for ugprade (not waitlist)
3: Does it matter if I do the upgrade online (with 2 GPUs) and then call to make sure all segments (except HNL-GUM, GUM-HNL) are upgraded/waitlisted, or should I only do it over the phone?

Thanks in advance

http://bit.ly/O7PzWe
http://bit.ly/Qzewao


Air Houston
Jul 28, 12, 10:52 pm
K fare is not an eligible fare for GPU's for international travel. Shorter/domestic flights can be upgraded but normally there is a limit of three segments IIRC. Not sure if Guam is eligible, but perhaps not.

RobOnLI
Jul 28, 12, 10:59 pm
The computer is confused because you have a long layover in HKG before going to SIN. Although technically less than 24 hours I believe you will have to get a very experienced agent who understands the new rules to apply the RPU.

Good luck and expect a small headache in the process.

-RM


poverty.jet.set
Jul 29, 12, 6:39 am
K fare is not an eligible fare for GPU's for international travel. Shorter/domestic flights can be upgraded but normally there is a limit of three segments IIRC. Not sure if Guam is eligible, but perhaps not.

Thanks, though according to https://www.united.com/web/en-US/content/mileageplus/awards/upgrade/default.aspx GPUs are good for intra-asia (except HNL-GUM, NRT-SIN and NRT-BKK) without a fare restriction.
In fact those same intra-asia flights are eligible for RPUs as well, though that would require 2 RPUs in each direction (one in the north america region, and one in the asia region) -- found that one out a few months ago on a similar itin.

Haven't heard of a 3 segment limit, but who knows. Although another page on GPUs does contain the disclaimer "other restriction may apply." Nice :(

CDKing
Jul 29, 12, 7:59 am
The image you posted says Redeem 1 GPU or 1 RPU. where does it say 2? It appears to be showing you what segments are upgrade eligible for GPU and which for RPU.

Question does IAH-HNL not allow GPU on K fare but RPU does? if so might want to use RPU instead.

FlyerChrisK
Jul 29, 12, 8:15 am
The image you posted says Redeem 1 GPU or 1 RPU. where does it say 2? It appears to be showing you what segments are upgrade eligible for GPU and which for RPU.

Question does IAH-HNL not allow GPU on K fare but RPU does? if so might want to use RPU instead.

I'm similarly confused. This seems like a mistake that the GPU can't be used for this segment as well.

In any case, I would use an RPU anyways (since it's not a W or above fare, a GPU won't help on the HNL-GUM segment).

dsquared37
Jul 29, 12, 8:59 am
The image you posted says Redeem 1 GPU or 1 RPU. where does it say 2? It appears to be showing you what segments are upgrade eligible for GPU and which for RPU.


It's showing 1 CR1 for YYZ-HKG. There's no option to use it for the HKG-SIN segment thereby necessitating (potentially) a second cert for that flight.

poverty.jet.set
Jul 29, 12, 8:51 pm
I'm similarly confused. This seems like a mistake that the GPU can't be used for this segment as well.

In any case, I would use an RPU anyways (since it's not a W or above fare, a GPU won't help on the HNL-GUM segment).

Well I was hoping that one GPU would cover YYZ all the way to SIN (except for HNL-GUM due to K fare) as opposed to 2 RPUs, each way.

The image you posted says Redeem 1 GPU or 1 RPU. where does it say 2? It appears to be showing you what segments are upgrade eligible for GPU and which for RPU.

Question does IAH-HNL not allow GPU on K fare but RPU does? if so might want to use RPU instead.

The way I read the cahrts, IAH-HNL should be upgradeable with either GPU or RPU, independent of fare class.

Air Houston
Jul 29, 12, 9:03 pm
The HNL-GUM segment is NOT eligible to be upgraded with either a GPU or RPU because it is a K-fare. That route requires a W-fare or higher. (as is clearly posted in the "upgrades overview" section of the website)

Therefore, the segments BEFORE that segment need one upgrade instrument and the segments AFTER that segment need a separate upgrade instrument.

(It doesn't have anything to do with the 3-segment limit that I speculated about earlier)

PDXPremier
Jul 29, 12, 9:18 pm
I've never seen ual.com show military times for flights...do you have it set to another country? Does the Canada setting switch it to military time?

WineCountryUA
Jul 29, 12, 10:10 pm
I've never seen ual.com show military times for flights.....
www.united.com > My Account > Profile > Regional and Language Preferences
Date & Time Format Preferences
Date Format: Time Format:
O July 15 O 12-Hour Clock (12:00 a.m. - 11:59 p.m.)
O 15 July O 24-Hour Clock (00:00 - 23:59)

todorovic
Jul 29, 12, 10:31 pm
Isn't there a rule that any layover longer than 12 hours breaks the validity of a single GPU to be used to upgrade the entire OW direction? I believe that the similar rule for RPUs is for any layover over 4 hours. That may be the reason for OPs inability to use the single GPU to upgrade all the way to SIN.

poverty.jet.set
Aug 2, 12, 11:47 am
Talked to a good agent who tried lots of variations, but in the end we weren't able to do it with 1 upgrade in each direction.

I ended up using 3 RPUs to upgrade YYZ-IAH-HNL, GUM-HKG-SIN (waitlisted) and HNL-IAH-YYZ; I'll take my chance for CPUs on SIN-HKG-GUM since I had some RPUs to use up.

Couldn't get a 100% definitive answer on the reasons, but it seems to boil down to it being so many flights/regions.

aside: at the time I booked, the W fare was $1800 vs my $1000 K fare.

WineCountryUA
Aug 2, 12, 11:58 am
Isn't there a rule that any layover longer than 12 hours breaks the validity of a single GPU to be used to upgrade the entire OW direction? I believe that the similar rule for RPUs is for any layover over 4 hours. ....that was true PMUA (12/4 hour rules) -- additional the 12 hour rules was only on "international" itins. So both SIN flights would have been disallowed from the other segements.

As for post merger, have not seen any posted rules or heard of flyer expereinces.

kb1992
Aug 2, 12, 12:51 pm
Talked to a good agent who tried lots of variations, but in the end we weren't able to do it with 1 upgrade in each direction.

I ended up using 3 RPUs to upgrade YYZ-IAH-HNL, GUM-HKG-SIN (waitlisted) and HNL-IAH-YYZ; I'll take my chance for CPUs on SIN-HKG-GUM since I had some RPUs to use up.

Couldn't get a 100% definitive answer on the reasons, but it seems to boil down to it being so many flights/regions.

aside: at the time I booked, the W fare was $1800 vs my $1000 K fare.

$1000 K fare for 25000 EQM. Good deal. ^

I would use RPU on SIN-HKG because it's 744 vs HKG-SIN crappy 737.

Still, tough life! I would spend $$ to get W fare and use GPU to sit in C.

Stephenk19
Aug 22, 12, 12:17 pm
Hi,

I'm planning a trip to Europe later this year in the Nov/Dec timeframe for the wife and I. Was planning on buying United economy "K" fare tickets for the trip to apply GPUs on to get to J class but then I noted on the United website that:

For regions with a * (for which Europe is one), Global Premier Upgrades are not available on flights booked in fare classes Z, P, S, T, K, L, G or N.

(Source: http://www.united.com/web/en-US/content/mileageplus/awards/upgrade/default.aspx#regions)

I have not used my GPUs to date and was curious if anyone knows if I will be able to use the GPU on the "K" fare or if the excerpt above is correct? (I know there is a thread already discussing GPUs but from my search of it did not see a question like this one - please direct me if I missed it)

Flight would be ORD - CDG then back via AMS - ORD

Thanks!

travel.flier
Aug 22, 12, 12:19 pm
Hi,

I'm planning a trip to Europe later this year in the Nov/Dec timeframe for the wife and I. Was planning on buying United economy "K" fare tickets for the trip to apply GPUs on to get to J class but then I noted on the United website that:

For regions with a * (for which Europe is one), Global Premier Upgrades are not available on flights booked in fare classes Z, P, S, T, K, L, G or N.

(Source: http://www.united.com/web/en-US/content/mileageplus/awards/upgrade/default.aspx#regions)

I have not used my GPUs to date and was curious if anyone knows if I will be able to use the GPU on the "K" fare or if the excerpt above is correct? (I know there is a thread already discussing GPUs but from my search of it did not see a question like this one - please direct me if I missed it)

Flight would be ORD - CDG then back via AMS - ORD

Thanks!

k is not upgradeable

WineCountryUA
Aug 22, 12, 12:21 pm
0%
....
I have not used my GPUs to date and was curious if anyone knows if I will be able to use the GPU on the "K" fare or if the excerpt above is correct? ...the excerpt is correct, K is not eligible

todorovic
Aug 22, 12, 12:23 pm
The lowest GPU-upgradable fare class is W. However, you can upgrade the K fare but only with miles and a hefty co-pay ($600 I believe).

escapefromphl
Aug 22, 12, 12:27 pm
Almost zero chance. V fares which are sometimes sold through consolidators are your best chance of a cheap fare which is upgradable. Otherwise just bite the bullet and buy through United.com, the difference should only be about $250 to $300 at that time of year. If there is upgrade space available at booking its usually worth it.

EXLEFTSEAT
Aug 22, 12, 12:28 pm
Only "W" and up can be upgraded with a GPU. There is quite a significant cost difference between a "K" and a "W" fare. You also should see if "R" class is available since the upgrade falls into this bucket. CDG might be doable, I have never had luck with AMS. Good thing that flight is on a 767 and there are plenty of E+ seats for couples, since the config is 2-3-2. Definitely a plus if you have to fly in the back. Good luck.

dsauch
Aug 22, 12, 12:41 pm
and "W and up" doesnt mean alphabetical order. This is what the order looks like:
F6, JN6, A6, Z5, ZN5, P5, PN6, R1, RN1, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9

R is upgrade space, I and X - award.

Stephenk19
Aug 23, 12, 1:46 pm
Thank you for the replies and information! I will try buying the lowest upgrade eligible class and keep my fingers crossed that there will be availability.

Steve

flymexico2010
Sep 21, 12, 11:22 am
As I understand a RPU can be used to upgrade a one way flight.

I will fly GDL SFO LAX HNL. Do I get upgraded all the way with just one RPU?
I checked the R availability and there is at moment R availability for all segments.

bseller
Sep 21, 12, 11:25 am
I will fly GDL SFO LAX HNL. Do I get upgraded all the way with just one RPU?
.

Yes.
Dave

Seat 1F
Sep 30, 12, 4:41 pm
OK I admit the confusion is mine. I have spent time looking at the website and honestly cannot find an answer to my question. FWIW, the explanation the United site give on how to use RPU's does not seem very complete. For instance is it one RPU per segment if a connecting flight is involved or does that require two RPU?

In my specific case, I am doing a YUL-ORD-IAH trip in about a week. Upgrade inventory is available for both flights. Does this require one or two RPU? If I use a GPU, is only one needed?

Simple question I know.....but I could not find the ansers on United's website nor in the various FT threads I looked at.

Thanks in advance for your help.

edcho
Sep 30, 12, 4:44 pm
One RPU or GPU is needed for when you are flying YUL to IAH. Another RPU or GPU is needed when you are flying from IAH to YUL.

sbm12
Sep 30, 12, 4:44 pm
Just one. The RPU applies "per direction of travel" so all the connecting segments en route are covered by one.

pbenz
Sep 30, 12, 5:05 pm
If it is a legal connection, 1 RPU will upgrade the entire one-way trip, if available.

Seat 1F
Sep 30, 12, 5:06 pm
Thanks for the quick responses. I just upgraded on-line and it deducted 2 x RPU for the YUL-ORD-IAH trip. I guess I need to call MP now to see what is going on.

WineCountryUA
Sep 30, 12, 5:13 pm
If it is a legal connection, 1 RPU will upgrade the entire one-way trip, if available.Just to expand -- the connection must be 4 hours or less or if longer the next available connection.

Seat 1F
Sep 30, 12, 5:21 pm
Just to expand -- the connection must be 4 hours or less or if longer the next available connection.

Thanks. It is a legal connection of about 1 hour all booked originally on UA website. I have to say the website explanation of how to use these RPU is really poor. It does separate Canada from the Lower 48 in their explanation which is why I thought that maybe Canada was considered a seperate region......but that does not make sense either as UA has no flights within Canada. Really poor job by UA in helping customers understand how to use these.

pbenz
Oct 2, 12, 12:55 pm
I have flown IAD - ORD/DEN - YYC several times on 1 RPU. You should call MP.

poverty.jet.set
Oct 7, 12, 9:29 am
$1000 K fare for 25000 EQM. Good deal. ^

I would use RPU on - because it's 744 vs - crappy 737.

Still, tough life! I would spend $$ to get W fare and use GPU to sit in C.

I didn't want to pay $800 more for what's really a mini-vacation quasi mileage run to burn up some RPU/GPUs.
Using a mix of RPUs/GPUs I'm upgraded on 6 of the 10 legs, and waitlisted on 2 more (GUM-HKG-SIN) which aren't looking very good with J0 RN0 :(

LAXOGG
Oct 12, 12, 12:16 pm
I believe there has been conflicting information posted in the forums regarding RPU upgrade priority.

Specifically, does someone have definitive information about the benefit of an uncleared RPU after T-24. When transferred to the waitlist will this individual be prioritized above all other comparable status passengers, or will the PRU be ignored and fare status (within status category) dictate priority placement? I received two different answers from phone agents today. One agent stated that the PRU is worthless after T-24 and the other said I will be at the top of my status category.

IAH-OIL-TRASH
Oct 12, 12, 12:24 pm
I believe there has been conflicting information posted in the forums regarding RPU upgrade priority.

Specifically, does someone have definitive information about the benefit of an uncleared RPU after T-24. When transferred to the waitlist will this individual be prioritized above all other comparable status passengers, or will the PRU be ignored and fare status (within status category) dictate priority placement? I received two different answers from phone agents today. One agent stated that the PRU is worthless after T-24 and the other said I will be at the top of my status category.

I was looking at that the other day. Within 5 days I think GPUs are next in line after Elites on Y, B, or Plats on M. CPUs RPUs priority is elite status, then fare class, then time of booking. I think same for T-24

WineCountryUA
Oct 12, 12, 9:47 pm
.... Specifically, does someone have definitive information about the benefit of an uncleared RPU after T-24. ....
this is what UA claims (http://www.united.com/web/en-US/content/mileageplus/awards/upgrade/default.aspx)
The following is the order of priority, within five days, on flights that are eligible for Complimentary Premier Upgrades:

Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares: Instant upgrades that weren't confirmed in advance, sorted by fare class, then Premier status
All travelers on waitlisted Global Premier Upgrades, Regional Premier Upgrades, and MileagePlus Upgrade Awards: Sorted by Premier status of the redeeming account, then fare class and time of request
All remaining Premier members using Complimentary Premier Upgrades**: Sorted by Premier status, then fare class and award travel***

Priority within 24 hours
New waitlist requests for MileagePlus Upgrade Awards, Regional Premier Upgrades, and Global Premier Upgrades can be made until 24 hours prior to departure. At 24 hours from departure, waitlists will expire and automatic processing of upgrades, per the priority listed above, will continue. As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class. Learn more about the upgrade standby list.

KevinInRI
Oct 21, 12, 12:26 pm
I have 2 RPUs expiring on Oct 31 so I'm using them to take a mini vacation/mileage run trip to Hawaii next weekend and flying on the direct EWR-HNL flight both ways. There was no R space available when I booked so I'm waitlisted in both directions. The outbound looks ok but the return only has 1 F seat remaining for sale 7 days out. So my questions are the following:

1) If I were to do a same day change to switch to another return flight to EWR that routed through IAD or IAH for example, would the RPU that's tied to the original flight be automatically applied to the new flight? If not automatic, could a phone or airport agent do it manually?
2) If either RPU doesn't clear, is there any chance United will extend the expiration at all? I've heard rumors that they can extend expiration til the end of the current calendar year.
3) Is there any way to tell how many others are on the waitlist for an upgrade (if any) before checkin?

Thanks!

sbm12
Oct 21, 12, 1:57 pm
1) Definitely a phone agent can. They are supposedly rolling out the ability for airport agents to do so as well.

2) Maybe, but it is a gamble.

3) Not that I'm aware of.

mauiUAflyer
Nov 9, 12, 6:25 pm
Hi,

I searched, and found good info in the Wiki, but it seems to be at odds with what a couple of agents have told me over the phone.

Flying HNL-LAX (11.5 hours on the ground) LAX-IAD

Trying to upgrade the entire thing with one RPU.

According to the Wiki:

Valid routing

RPUs may be used only for flights wholly within Region 1. A single RPU can be used to upgrade all eligible flights in a single direction (e.g. between a single origin and destination), regardless of the number of connections, except if the itinerary contains a stopover (a between-flight break of 12 hours or longer) or routes a second time through a specific airport. A single RPU can upgrade all eligible flights on either side of the stopover; upgrading the entire itinerary requires multiple RPUs.

They are telling me that because this is a domestic itinerary, it's 4 hours, not 12 hours. I asked them about the Profile for RPUs, but they kept saying the same thing.

Have things changed? Does anyone have the Profile?

TIA

WineCountryUA
Nov 9, 12, 9:39 pm
.....RPUs may be used only for flights wholly within Region 1. A single RPU can be used to upgrade all eligible flights in a single direction (e.g. between a single origin and destination), regardless of the number of connections, except if the itinerary contains a stopover (a between-flight break of 12 hours or longer) or routes a second time through a specific airport. A single RPU can upgrade all eligible flights on either side of the stopover; upgrading the entire itinerary requires multiple RPUs.

They are telling me that because this is a domestic itinerary, it's 4 hours, not 12 hours. I asked them about the Profile for RPUs, but they kept saying the same thing.

Have things changed? Does anyone have the Profile? ...It has always (starting in the PMUA days) been 4 hours for RPUs / "domestic/Region 1"

BTW anything referencing Region 1 is out of date, concept no longer exists.

gonezen
Feb 4, 13, 9:33 am
This might be a dumb question but I've never used regional upgrades before and I'm a bit confused by the explanations on the UA site MP upgrade page. As a new Prem Plat I received two regional upgrades. When/if I book, specifically looking at flights this summer ORD/VAN-ANC/ORD, are those upgrades immediately confirmed and assigned..or are they wait listed? Additionally, booking my wife at the same time, will the sight recognize her two rug's also and allow me to use them? She is also Prem Plat.

Thanks. Really appreciate the help. GZ

fjfv19
Feb 4, 13, 9:49 am
This might be a dumb question but I've never used regional upgrades before and I'm a bit confused by the explanations on the UA site MP upgrade page. As a new Prem Plat I received two regional upgrades. When/if I book, specifically looking at flights this summer ORD/VAN-ANC/ORD, are those upgrades immediately confirmed and assigned..or are they wait listed? Additionally, booking my wife at the same time, will the sight recognize her two rug's also and allow me to use them? She is also Prem Plat.

Thanks. Really appreciate the help. GZ

I'm a bit confused here about the details but I'll provide some info that should help.

1) By VAN do you mean Vancouver (YVR)? I'm assuming so.
2) Is the flight an ORD-YVR open jaw with ANC-ORD on the return?
3) The upgrades should clear immediately if there is R (upgrade) availability, although this sometimes doesn't happen and you have to call. If there is no R space, the upgrades will be waitlisted. R space might appear between now and the scheduled flight. If so, the waitlisted upgrades should theoretically clear but if they don't, once again, you can call.
4) Assuming you book and add her frequent flyer number to the reservation, the website would recognize her status. If so, she will be able to apply her RPUs to the reservation.

Devyan1
Feb 4, 13, 9:50 am
You can Check R space by using the Advanced search tool and searching for MP upgrades

gonezen
Feb 4, 13, 9:55 am
Yes, sorry, YVR. Where to find the Advanced Search Tool? Jeez, I feel like a trainee. Thanks for the help. GZ

fjfv19
Feb 4, 13, 10:12 am
Yes, sorry, YVR. Where to find the Advanced Search Tool? Jeez, I feel like a trainee. Thanks for the help. GZ

The "Advanced Search" option is available on United.com.

In the search engine on the main page, it is at the bottom of the blue "Flight Search" box on the left side of the screen, right near the "Search" button. After you click Advanced Search, if you scroll to the bottom of the next page, there is a heading "How would you like your flight results displayed?". You can check off "MileagePlus Upgrade Awards".

You can also search for R availability using a paid subscription to Expert Flyer or KVS Tool.

mre5765
Feb 4, 13, 10:35 am
http://boardingarea.com/blogs/thewanderingaramean/2012/03/the-new-united-com-primer-how-to-find-upgrade-inventory/ is worth book marking as Seth walks you through screen shot by screen shot. Given how infrequently I apply GPUs, it is an indispensable aid.

gonezen
Feb 4, 13, 12:42 pm
http://boardingarea.com/blogs/thewanderingaramean/2012/03/the-new-united-com-primer-how-to-find-upgrade-inventory/ is worth book marking as Seth walks you through screen shot by screen shot. Given how infrequently I apply GPUs, it is an indispensable aid.

Not any more.
http://boardingarea.com/blogs/frequentlyflying/2012/09/07/united-airlines-to-remove-fare-class-information-online/

pr4veen
Feb 4, 13, 10:33 pm
Hi all,

I'm a Premier 1K flying on UA and Copa from SAN-IAH-PTY-SCL in a couple weeks. I requested an upgrade for the entire itinerary using an RPU, which UA allows since all of the planes are 737s or similar planes with domestic-style F cabins (no lie-flats, unfortunately).

Currently the SAN-IAH segment has cleared but I'm still waitlisted on the IAH-PTY segment, and am probably out of luck on the PTY-SCL Copa-operated segment, since they have informed me that the business class on this flight is already sold out and fully booked.

If the IAH-PTY segment doesn't clear, I'd rather reclaim my RPU cert and save it for a longer routing, since SAN-IAH is only a 3 hr flight. Does anyone know if this possible, and if so, how far in advance before the flight would I have to call to do so? For example, could I call in the night before the flight if I haven't cleared and reclaim the cert and go back to economy, or try my luck with a CPU? In the mean time, is there any way for me to check my curent upgrade waitlist status?

Many thanks!

mre5765
Feb 5, 13, 1:24 am
Not any more.
http://boardingarea.com/blogs/frequentlyflying/2012/09/07/united-airlines-to-remove-fare-class-information-online/

Oops. I pasted the wrong link.

http://boardingarea.com/blogs/thewanderingaramean/2012/09/easing-the-united-upgrade-search-a-wee-bit/


http://boardingarea.com/blogs/frequentlyflying/2012/09/08/how-to-find-united-airlines-r-upgrade-availability/

http://boardingarea.com/blogs/onemileatatime/2011/07/26/united-systemwide-upgrades-can-now-be-applied-through-continental/

highflier1979
Feb 5, 13, 2:47 pm
In recent years, I have been able to upgrade Z fares to Europe with a SWU (I think that's a GPU now). However, in reading the upgrade chart today, it indicates that on flights to Europe, "Global Premier Upgrades are not available on flights booked in fare classes Z, P, S, T, K, L, G or N."

Am I reading this correctly? Is this a change we will not like? Or, a miscommunication on the web site?

UrbaneGent
Feb 5, 13, 3:02 pm
In recent years, I have been able to upgrade Z fares to Europe with a SWU (I think that's a GPU now). However, in reading the upgrade chart today, it indicates that on flights to Europe, "Global Premier Upgrades are not available on flights booked in fare classes Z, P, S, T, K, L, G or N."

Am I reading this correctly? Is this a change we will not like? Or, a miscommunication on the web site?

On UA post-merger, Z Class was not upgradeable using the SWUs, only D and above. If I'm wrong I'm sure my fellow FTers will chime in...

highflier1979
Feb 5, 13, 3:10 pm
On UA post-merger, Z Class was not upgradeable using the SWUs, only D and above. If I'm wrong I'm sure my fellow FTers will chime in...Thanks. I've only flown F post-merger. Too bad...I doubt I will use the GPUs then.

PHLyer82
Feb 5, 13, 3:24 pm
Thanks. I've only flown F post-merger. Too bad...I doubt I will use the GPUs then.

I do wish I had that problem :D

exerda
Feb 5, 13, 4:11 pm
Z was never upgradeable on UA metal, IIRC, pre-merger or otherwise. For a while, there was a loophole where one could use paper SWU on LH Z fares, though.

highflier1979
Feb 5, 13, 4:45 pm
Z was never upgradeable on UA metal, IIRC, pre-merger or otherwise. For a while, there was a loophole where one could use paper SWU on LH Z fares, though.Actually, yet surprisingly, not true. I took several trips and used SWUs to upgrade Z to F.

SJOFlyer
Feb 6, 13, 1:27 pm
Hello there I have the following itinerary that have applied one GPU and need someone to clear a couple of doubts:

- SJO-EWR 1079 02/21 Upgrade Cleared
- EWR-FRA 02/21 119 Waitlisted

If the upgrade for 119 doesn't clear will I get my GPU back? Or could I trade it for an RPU if it is not refunded?

What would you recommend?

pduck01
Feb 12, 13, 10:05 am
Has anyone successfully made a same-day or short layover turn NYC-HNL and used only one RPU? If so, please indicate routing and whether an agent or .bomb was used.

Thank you.

nova08
Feb 19, 13, 9:30 am
I'm still having a number of issues applying RPU/GPU's online. Pretty much everytime after the last step when I select "purchase" I receive an error. Sometimes the upgrade processes and sometimes it does not. In my case this morning, my reservation does not display the upgrade but almost at the same time R decremented by 1 for both flts.

poverty.jet.set
Feb 20, 13, 7:03 am
searched but couldn't find (mods, feel free to move):

I'm a 1K about to sponsor a GM for SEA-EWR-PUJ (not accompanying).
If the upgrade clears before checkin, do they also get my 1K benefits in terms of 3 free checked bags and lounge access?

(if it was me, I'd have lounge access since it's in international itin)

mherdeg
Feb 20, 13, 7:09 am
They don't get the benefits of being a 1K.

If the upgrade clears in advance, they do the benefits of being in First, i.e. free checked bags and United Club access at SEA and EWR (because they're international premium cabin passengers per http://www.united.com/web/en-US/content/travel/airport/lounge/access.aspx ).

poverty.jet.set
Feb 20, 13, 9:22 am
They don't get the benefits of being a 1K.

If the upgrade clears in advance, they do the benefits of being in First, i.e. free checked bags and United Club access at and (because they're international premium cabin passengers per http://www.united.com/web/en-US/content/travel/airport/lounge/access.aspx ).

Good point, I didn't phrase my question properly.
I did mean just those 2 benefits because it was a premium cabin (though it's 2 free bags, not 3)

mdjtlj
Feb 20, 13, 3:01 pm
Greetings,

Have a question relating to an upcoming itinerary and I can't seem to find a good answer via FT Search or the website (might also be my searching skills). I've applied and waitlisted 2 GPUs for the following itinerary:

IAH-NRT-ICN - 1 GPU
ICN-NRT-IAH - 1 GPU

The NRT-ICN and ICN-NRT have cleared, but the IAH-NRT and NRT-IAH segments have not, nor do I expect them to.

Have I just blown 2 GPUs on this itinerary if the long-haul segments don't clear? Any strategy that I should be taking on not losing these? Unfortunately, I can't change the flights, as these are the best timings (and more importantly shorter than any alternatives).

Your help is greatly appreciated on this.

RammiXP10
Feb 20, 13, 3:07 pm
To my Knowledge you have to have the long haul segment clear for it to be taken away. As otherwise its just seen as a CPU. However as you have Asia involved im not 100% sure.

garykung
Feb 20, 13, 3:22 pm
IIRC - if your route includes a GPU only segment, a GPU will be considered used only if the GPU only segment is cleared.

Since ICN-NRT is not a GPU only segment, I think you should be fine.

RobOnLI
Feb 20, 13, 3:26 pm
The 2 GPU's are already removed from your account and put against your reservation.

If only NRT-ICN both ways clears then you will need to call United after the trip is over and request the two GPU's be put back into your account. This is "supposed" to happen automatically but I've never waited long enough for it to.

GPU's are only considered used when they clear an upgrade on a flight that does not have CPU eligibility. NRT-ICN is CPU eligible so they are not considered "used".

If both NRT-IAH flights do not clear then you can get your GPU's back.

Enjoy.

-RM

sbm12
Feb 20, 13, 3:35 pm
Minor - but important - clarification to the above points which are nearly all correct: A GPU is only consumed if ALL of the GPU segments clear. So if you are flying USA-NRT-BKK/SIN and only one of the two long-hauls clears the GPU is refunded, not consumed. :-:

IainC
Feb 20, 13, 3:45 pm
Minor - but important - clarification to the above points which are nearly all correct: A GPU is only consumed if ALL of the GPU segments clear. So if you are flying USA-NRT-BKK/SIN and only one of the two long-hauls clears the GPU is refunded, not consumed. :-:

Oh, I was not aware of this. Does this apply in the case of SYD-SFO-FRA? I fly this route regularly and on the odd occasion in the past where only one of the legs has cleared the upgrade I was not refunded the GPU that I had applied and just assumed that that was that and never contacted MP :eek:.

sbm12
Feb 20, 13, 3:48 pm
Oh, I was not aware of this. Does this apply in the case of SYD-SFO-FRA? I fly this route regularly and on the odd occasion in the past where only one of the legs has cleared the upgrade I was not refunded the GPU that I had applied and just assumed that that was that and never contacted MP :eek:.

I believe it should. Here's the text from United.com (http://www.united.com/web/en-US/content/mileageplus/premier/swupgrades.aspx):
In most cases, the Global Premier Upgrade will be considered used if any segment of an itinerary is upgraded or flown. However, for travel which includes segments in United BusinessFirst or United Global First, the Global Premier Upgrade will be re-deposited if the United BusinessFirst or United Global First segment(s) could not be upgraded.

Darlox
Feb 22, 13, 9:47 am
I'm aware that the current RPU policy states that if any domestic segment is upgraded, the RPU is considered used.

I'm also aware that the current GPU policy states that if the main int'l segment does not clear, you can request to have the GPU re-deposited.

What I'm curious about is if anyone has any actual experience using RPUs on flights to ANC (Anchorage, AK), and requesting a redeposit if it fails? Later this year, I have a ~7 hour red-eye flight ANC-IAH, and then a much shorter daytime hop IAH-CLE. I would of course love to u/g the red-eye from ANC, which is longer than many EWR->Europe flights! I couldn't really care less about the flight to CLE.

However, as it stands, it looks pretty good that IAH-CLE will clear, and that ANC-IAH will probably not.

Has anyone here successfully or unsuccessfully requested a redeposit in this scenario, in the past?

aacharya
Feb 22, 13, 9:52 am
I'm aware that the current RPU policy states that if any domestic segment is upgraded, the RPU is considered used.

I'm also aware that the current GPU policy states that if the main int'l segment does not clear, you can request to have the GPU re-deposited.

What I'm curious about is if anyone has any actual experience using RPUs on flights to ANC (Anchorage, AK), and requesting a redeposit if it fails? Later this year, I have a ~7 hour red-eye flight ANC-IAH, and then a much shorter daytime hop IAH-CLE. I would of course love to u/g the red-eye from ANC, which is longer than many EWR->Europe flights! I couldn't really care less about the flight to CLE.

However, as it stands, it looks pretty good that IAH-CLE will clear, and that ANC-IAH will probably not.

Has anyone here successfully or unsuccessfully requested a redeposit in this scenario, in the past?

In your case, as both are CPU-eligible, it's used once one clears.

anc-ord772
Feb 22, 13, 10:02 am
Nice thought, but no. Both flights are domestic. If the GPU clears on one leg, kiss it goodbye.

EmailKid
Feb 22, 13, 1:50 pm
However, as it stands, it looks pretty good that IAH-CLE will clear, and that ANC-IAH will probably not.

IIRC you can request to upgrade specific legs of an itin.

So if you feel good about u/g on short leg, leave it to CPU, and/or add to RPU once long leg clears.

EmailKid

pduck01
Feb 22, 13, 3:41 pm
Yes. Several times I have flown NYC-ORD-ANC and requested only an upgrade on the long leg; then I double back to get that upgraded after the first one clears.

bmr12
Feb 27, 13, 8:59 am
I've got a similar case I'm wondering about for RPU/domestic. I have an upcoming two-segment itinerary with a very long leg XXX-YYY and then a much shorter YYY-ZZZ leg. I called and had the RPU applied only to the longer leg XXX-YYY (where R was 0 at booking) because I did not want to burn it if only YYY-ZZZ (where R was >0 at booking) was going to clear.

Finally R space became available on XXX-YYY. I didn't clear automatically, which is a whole different complaint. I had to call and they cleared the upgrade. The agent was unable to extend the RPU to apply to the YYY-ZZZ connection "because I hadn't applied it that way originally" and it would consume another RPU on that leg. Because my fare class on YYY-ZZZ is fairly low, I don't expect to clear unless I am instrument-supported. Any ideas or experiences besides calling back and pleading my case?

I am reluctant to apply a second RPU and then try to get one of them back after the fact.

sidestep
Feb 27, 13, 11:02 am
I never had an issue with this, and do it frequently as others have posted.
I would try calling back and getting another agent, it seems the agent you have spoken to is misinformed, unknowledgeable, or didnt want to put in the effort to apply the RPU.

I've got a similar case I'm wondering about for RPU/domestic. I have an upcoming two-segment itinerary with a very long leg XXX-YYY and then a much shorter YYY-ZZZ leg. I called and had the RPU applied only to the longer leg XXX-YYY (where R was 0 at booking) because I did not want to burn it if only YYY-ZZZ (where R was >0 at booking) was going to clear.

Finally R space became available on XXX-YYY. I didn't clear automatically, which is a whole different complaint. I had to call and they cleared the upgrade. The agent was unable to extend the RPU to apply to the YYY-ZZZ connection "because I hadn't applied it that way originally" and it would consume another RPU on that leg. Because my fare class on YYY-ZZZ is fairly low, I don't expect to clear unless I am instrument-supported. Any ideas or experiences besides calling back and pleading my case?

I am reluctant to apply a second RPU and then try to get one of them back after the fact.

WineCountryUA
Feb 27, 13, 11:23 am
.... The agent was unable to extend the RPU to apply to the YYY-ZZZ connection "because I hadn't applied it that way originally" and it would consume another RPU on that leg. ....Call back and get a competent agent. Have done this multiple times (since 3/3 and before).

bmr12
Feb 27, 13, 3:13 pm
Call back and get a competent agent. Have done this multiple times (since 3/3 and before).

I did call again and the agent said it was handled (after another 10 minutes on hold). The little indicator in the itinerary went from the little blue up arrow to "R Class Requested" so maybe that means something actually changed?

RandD
Feb 27, 13, 5:27 pm
Has anyone successfully made a same-day or short layover turn NYC-HNL and used only one RPU? If so, please indicate routing and whether an agent or .bomb was used.

Thank you.

I plan a MR (LAX-MCO) with short turn around (<1 hr) and I need 2 RPUs to upgrade both legs online. I thought that only 1 RPU is needed for this as well.

WineCountryUA
Feb 27, 13, 8:49 pm
Has anyone successfully made a same-day or short layover turn NYC-HNL and used only one RPU? If so, please indicate routing and whether an agent or .bomb was used.

Thank you.

I plan a MR (LAX-MCO) with short turn around (<1 hr) and I need 2 RPUs to upgrade both legs online. I thought that only 1 RPU is needed for this as well.

If the rules are the same as PMUA, a single RPU is good for connecting flight until there is a 4 hour break OR a segment would return you to a previously visited airport.

So AAA-BBB-AAA requires 2 RPU -- in fact any itin returning to the departure city would require 2 RPUs.

BUT LAX-JFK-SFO-LAX with a quick (sub-4 hour) turn, LAX-JFK-SFO would be just 1 RPU. (one can substitute HNL for JFK)

Another situation LAX-XXX-....-SNA could be a single RPU.

RandD
Feb 28, 13, 12:53 pm
If the rules are the same as PMUA, a single RPU is good for connecting flight until there is a 4 hour break OR a segment would return you to a previously visited airport.

So AAA-BBB-AAA requires 2 RPU -- in fact any itin returning to the departure city would require 2 RPUs.

BUT LAX-JFK-SFO-LAX with a quick (sub-4 hour) turn, LAX-JFK-SFO would be just 1 RPU. (one can substitute HNL for JFK)

Another situation LAX-XXX-....-SNA could be a single RPU.

In my case, both .bomb and the agent asked for 1 RPU for LAX-MCO and 1 RPU for MCO-LAX to upgrade although it has a short layover.

Am I correct to say that I can use 1 RPU if my trip is either LAX-AAA-MCO & MCO-LAX or LAX-MCO & MCO-BBB-LAX?

WineCountryUA
Feb 28, 13, 1:00 pm
...
Am I correct to say that I can use 1 RPU if my trip is either LAX-AAA-MCO & MCO-LAX or LAX-MCO & MCO-BBB-LAX?the last leg to LAX would require a second RPU since you are returning to a airport from which you departed using the RPU.

You cannot depart and arrive at the same airport using the same RPU. Can not close the circle.

EmailKid
Feb 28, 13, 1:32 pm
the last leg to LAX would require a second RPU since you are returning to a airport from which you departed using the RPU.

You cannot depart and arrive at the same airport using the same RPU. Can not close the circle.

Well, my DFW-IAH-SJU-IAH-DFW seems to call for 2 RPUs. I'd be happy to not close the circle and only be upgraded on over water segments, but certainly cannot do it online.

EmailKid

WineCountryUA
Feb 28, 13, 2:18 pm
Well, my DFW-IAH-SJU-IAH-DFW seems to call for 2 RPUs. .... as it should

.... I'd be happy to not close the circle and only be upgraded on over water segments, but certainly cannot do it online. ...to request individual segments only, you have to call (that was a minor nice feature of PMUA to do online -- but with the BF refund clause -- calling is only needed in CPU region)

Not sure I see the beef with this situation.

EmailKid
Feb 28, 13, 2:28 pm
Not sure I see the beef with this situation.

No beef.

Didn't even know something like that was possible.

EmailKid

pacman777
Mar 10, 13, 12:18 pm
I'm sure this has been discussed, but haven't had a chance to read all the postings. I booked saver award economy seats to Hawaii for 4 family members, without myself being on the reservation. I was planning to buy myself a ticket later on rather than using points. As a Global Services member, I thought I could then apply my RPUs and GPUs to the award tickets, but was told that I would actually have to be on the reservation with them to make that happen. Also the agent stated that I could not have a revenue ticket mixed with award booking on the same reservation. Can anyone with Global Service experience confirm this? I just ended up booking my family in saver-class business for an additional 20k points each (since it was available). However, I would have liked to have used my RPU/GPU rather than burning miles.

WineCountryUA
Mar 10, 13, 12:31 pm
I'm sure this has been discussed, but haven't had a chance to read all the postings. I booked saver award economy seats to Hawaii for 4 family members, without myself being on the reservation. I was planning to buy myself a ticket later on rather than using points. As a Global Services member, I thought I could then apply my RPUs and GPUs to the award tickets, but was told that I would actually have to be on the reservation with them to make that happen. Also the agent stated that I could not have a revenue ticket mixed with award booking on the same reservation. Can anyone with Global Service experience confirm this? I just ended up booking my family in saver-class business for an additional 20k points each (since it was available). However, I would have liked to have used my RPU/GPU rather than burning miles.
Discussion on this issue and similar reports (need to be on same PNR) came be found in http://www.flyertalk.com/forum/united-mileageplus-consolidated/1298937-consolidated-global-services-thread-qualifications-benefits-q-2012-a.html

specific experience (Post #787)
(http://www.flyertalk.com/forum/19627171-post787.html)

UTex09
Mar 13, 13, 10:41 am
I have a more-than-simple (maybe it is simple for you FTers) upgrade question:

My parents have been generous enough to pay for the flight to OGG via HNL from IAH for my honeymoon. My dad is GS and booked the flight through his MP account. I have my own account that until this year was 1P status. This year I have no status. My Fiance also has no status. They paid for us to be booked into a coach seat, and then is going to be requesting an upgrade for the both of us using GPUs. My question(s) is as follows:

1. Can he request upgrades for us with GPUs despite the fact we are not his designated GS "companion"? The GS desk agent first misunderstood him and said he couldn't use RPU unless he was on the flight (correct) and then said he could use a GPU but seemed unsure.

2. Will we be considered based on my status or his status (as he paid for the tickets) on the upgrade list? I am unsure because I have always booked via my MP account

3. Do GPUs clear before paid/mileage upgrades?

4. The flight is June 30, so if he requests the upgrades now, will we not be cleared until T-24? Do GPUs ever clear sooner?

BlueZebra
Mar 13, 13, 10:46 am
I have a more-than-simple (maybe it is simple for you FTers) upgrade question:

My parents have been generous enough to pay for the flight to OGG via HNL from IAH for my honeymoon. My dad is GS and booked the flight through his MP account. I have my own account that until this year was 1P status. This year I have no status. My Fiance also has no status. They paid for us to be booked into a coach seat, and then is going to be requesting an upgrade for the both of us using GPUs. My question(s) is as follows:

1. Can he request upgrades for us with GPUs despite the fact we are not his designated GS "companion"? The GS desk agent first misunderstood him and said he couldn't use RPU unless he was on the flight (correct) and then said he could use a GPU but seemed unsure. Hopefully he is using RRUs first if he still has them. All he needs to do is book the flights. He doesn't have to fly with you. He "sponsers" you. You don't have to be his GS companion. Just did this twice in the last month.

2. Will we be considered based on my status or his status (as he paid for the tickets) on the upgrade list? I am unsure because I have always booked via my MP account

3. Do GPUs clear before paid/mileage upgrades? The GPUs should clear at time of booking, if there are upgradeable seats available..

4. The flight is June 30, so if he requests the upgrades now, will we not be cleared until T-24? Do GPUs ever clear sooner? Again, book the upgrades now, if there are upgradeable seats available.

This wasn't that complex- similar items discussed here all the time.

UTex09
Mar 13, 13, 10:48 am
This wasn't that complex- similar items discussed here all the time.

Thanks - so he CAN use RPUs? The GS desk agent seemed very specific that he could only use GPUs as he would not be on the flight with us.

BlueZebra
Mar 13, 13, 10:50 am
Thanks - so he CAN use RPUs? The GS desk agent seemed very specific that he could only use GPUs as he would not be on the flight with us.

My brother in law (a MMer) just booked and upgraded two different flight schedules for Mrs BZ and myself, using 4 of his RRUs (SFO-HNL) and then his 2 remaining RRUs and two GPUs for SFO-PHL. He is not flying with us either time.

Lightman7
Mar 13, 13, 10:52 am
Thanks - so he CAN use RPUs? The GS desk agent seemed very specific that he could only use GPUs as he would not be on the flight with us.

#1 mantra of Flyertalk - if at first you don't succeed, hang up and call back.

villox
Mar 13, 13, 10:52 am
Thanks - so he CAN use RPUs? The GS desk agent seemed very specific that he could only use GPUs as he would not be on the flight with us.

Yes, he can. You can see this right on United.com:

http://www.united.com/web/en-US/content/mileageplus/premier/regupgrades.aspx

Regional Premier Upgrades are fully transferable and may be used for travel with or without the earning Premier member.

Right now, there is no "R" space which is what is necessary for you to clear immediately, though they may open it up and you'd find yourself clearing in advance. There is evidence that mileage upgrades might trump GPUs, and it also depends on what fare class he booked in to determine priority.

Just to be clear - you said "My dad is GS and booked the flight through his MP account." - these tickets were booked with $$$$ and not miles, correct? If he used miles to book them you can't use RPUs or GPUs.

WineCountryUA
Mar 13, 13, 10:53 am
...
My parents have been generous enough to pay for the flight to OGG via HNL from IAH for my honeymoon. My dad is GS and booked the flight through his MP account. ...
paid with cash or with miles??

If with miles, GS can not use RPU/GPUs on award itins if they are not on the PNR.

juniorsu
Mar 13, 13, 10:55 am
RPUs and GPUs can both be used for sponsored upgrades - no need to be on the flight for either one, if it's paid.

They clear as soon as space is available, so you should apply them ASAP. If you don't mind (possibly) having one clear and one not, you should book the tickets separately and apply the RPUs separately. Otherwise, if availability opens up one at a time, you'll get skipped over. It's early enough though, so you should be okay either way.

Status will be his status for clearing if paid by miles, yours if paid by cash.

UTex09
Mar 13, 13, 10:59 am
yes, booked with $. thanks for the responses all

WineCountryUA
Mar 13, 13, 11:01 am
yes, booked with $. thanks for the responses allif booked with $ (and not miles), then should be no problem sponsoring the flights with a GS's RPUs (or any elite with RPUs). Can do online or on the phone -- call again.

What is the fare class? -- there have been some agents that are confused about the use of RPUs for Hawaii.
http://www.flyertalk.com/forum/united-mileageplus-consolidated/1378847-heads-up-cpu-gpu-rpu-upgrades-hnl-iah-ewr-iad.html
would be sad if this is still occurring.

villox
Mar 13, 13, 11:03 am
yes, booked with $. thanks for the responses all

It might be worth paying for an Expertflyer subscription for a few months (or until it clears). You can monitor the IAH-HNL flight for "R" inventory and then have him call to re-apply the RPU if you haven't cleared.

The reason you should do this is because sometimes a waitlisted RPU or GPU doesn't clear on its own, but removing and re-applying will force it. Otherwise someone else could come in and book it anew out from under you.

dmbfan222
Apr 9, 13, 7:45 am
I am currently booked on HNL-DEN-LGA on Sunday (which is a CPU route), and was going to try and do a SDC to HNL-IAD-LGA (non-CPU route) on the 764 V1 with lie-flats. Right now there is plenty of R space on that flight.

If I do a SDC to the HNL-IAD-LGA routing, would I be able to apply a RPU to my ticket if there is R space available? Accoding to this link, it looks like you can’t waitlist a RPU within 24 hours but it doesn’t say anything about applying one if there is positive R space.

https://www.united.com/web/en-US/content/mileageplus/premier/regupgrades.aspx

Thanks!

UA-NYC
Apr 9, 13, 8:25 am
Yes, if positive R space, you can apply it - only limitation is when it's R0, that's when SHARES breaks

dmbfan222
Apr 9, 13, 8:59 am
Yes, if positive R space, you can apply it - only limitation is when it's R0, that's when SHARES breaks

Great, thank you!

avi8tir
Apr 9, 13, 9:02 am
.....

GBadger
Apr 9, 13, 9:10 am
Very well might, if you don't spend too much time on the ground at any location. I had a very long routing that started and ended close to the same location clear with a single RPU last year. Spent 2.5 hours on the ground at the furthest destination.

Always Flyin
Apr 9, 13, 9:26 am
"Each Regional Premier Upgrade is valid for a single one-way, one-cabin upgrade."

I don't think you can price out your itinerary as a one-way sine it has the same beginning and ending points.

GBadger
Apr 9, 13, 9:32 am
"Each Regional Premier Upgrade is valid for a single one-way, one-cabin upgrade."

I don't think you can price out your itinerary as a one-way sine it has the same beginning and ending points.

IME this doesn't matter. I certainly did not price mine out as a one-way (unless UA was allowing for some VERY out of the way connection points).

It seems that the biggest factor is how long you're on the ground at your "destination".

LilAbner
Apr 9, 13, 9:44 am
Very well might, if you don't spend too much time on the ground at any location.

"It very well might continue, if people don't feel the need to spread the word all over the web"!:rolleyes:

craz
Apr 9, 13, 9:48 am
IME this doesn't matter. I certainly did not price mine out as a one-way (unless UA was allowing for some VERY out of the way connection points).

It seems that the biggest factor is how long you're on the ground at your "destination".

also id think if you arrive at your turn around pt say at 11:45pm and your connecting flight is after midnight then having 2 different dates in there might negate being able to use only 1 RPU. But Ive seen some strange going ons with the Carrier lately so who knows if its only the down time that counts

GBadger
Apr 9, 13, 9:54 am
IMO, you should expect it won't and be pleasantly surprised if it does.

dogloverjb
Apr 9, 13, 10:26 am
I used one RPU for a EWR-IAD-HNL-ORD-EWR single day turn in Feb so yes, I believe if you select to use the RPU it would get applied to the entire trip, same as mine did.

WineCountryUA
Apr 9, 13, 11:25 am
.... It seems that the biggest factor is how long you're on the ground at your "destination".Believe the rule is under 4 hours.

Also -- the PMUA rule was you could not extend the cert to a flight that returned to a previously transited airport. However as others have mentioned rules (as stated) are not always fully coded into the IT systems.

GBadger
Apr 9, 13, 11:42 am
"It very well might continue, if people don't feel the need to spread the word all over the web"!:rolleyes:

Why is this in quotes?

cobrax333
Apr 9, 13, 6:43 pm
My same day lax-ewr-lax with 1.5 hour layover does not work anymore for single RPU use. They may have plugged that IT hole already, unfortunately

anc-ord772
Apr 9, 13, 9:47 pm
My same day lax-ewr-lax with 1.5 hour layover does not work anymore for single RPU use. They may have plugged that IT hole already, unfortunately

Hm, that sounds right. The system should see LAX-EWR and EWR-LAX for upgrade purposes no matter the layover. In December I had LAX-DEN-LAX-JFK with short layovers and UNITED wanted to correctly charge 2 RPUs.

On the other hand JFK-SFO-PDX-ORD-LGA only requires one RPU because there is no back racking or passing through the same airport twice.

One RPU has also worked for me on ORD-DEN-HNL-IAH-LGA, EWR-HNL-SFO-PDX and SFO-HNL-LAX-JFK.

avi8tir
Apr 10, 13, 9:20 am
I know Ive seen the answer to this before... can I do this?

WineCountryUA
Apr 10, 13, 9:21 am
double upgrading with cert / miles is not allowed.

Often1
Apr 10, 13, 9:26 am
If you mean from Y to F on a 3-class aircraft, the answer is no. Doesn't mean that it's inconceiveable as a GS that if you UG from Y to C that you won't get bumped to F in an OPUP (although extraordinarily unlikely).

Beerman92
Apr 10, 13, 9:28 am
You can't GPU into F on a ticket that has been GPU'd from Y to J. But you will get cash offer(s) to upgrade from your GPU'd J into F if there are open F seats.

avi8tir
Apr 10, 13, 9:43 am
You can't GPU into F on a ticket that has been GPU'd from Y to J. But you will get cash offer(s) to upgrade from your GPU'd J into F if there are open F seats.

Awesome.... thats good enought for me.

thanks!

EmailKid
Apr 10, 13, 9:48 am
But you will get cash offer(s) to upgrade from your GPU'd J into F if there are open F seats.

You may or may not like the offer.

I was offered $4K to u/g SEA-NRT from GPUed C to F :rolleyes:

Needless to say, I stayed in C :p

EmailKid

avi8tir
Apr 10, 13, 9:51 am
You can't GPU into F on a ticket that has been GPU'd from Y to J. But you will get cash offer(s) to upgrade from your GPU'd J into F if there are open F seats.

When is the buy up offered? Im within the checkin window.... Showing F5 A0. Just tried to check in and it didnt offer me anything. This is for UA 877 tomorrow 4/12.

Sorry, not familar with the PMUA 3 cabin flights.... this will be my first.

I am confirmed in C with a GPU from a W fare, fyi...

EDIT: I am actually within the window for my IAH-LAX leg... will the buy ups appear T-24 for the LAX-PVG leg?

Beerman92
Apr 10, 13, 10:00 am
When is the buy up offered? Im within the checkin window.... Showing F5 A0. Just tried to check in and it didnt offer me anything. This is for UA 877 tomorrow 4/12.

Sorry, not familar with the PMUA 3 cabin flights.... this will be my first.

I am confirmed in C with a GPU from a W fare, fyi...

When you are in your reservations and looking at the flight you want if its not showing any upgrade options below the box with the flight info you can try viewing the seat map and seeing if you mouse over an empty F seat if there is an offer there. Also you can keep checking periodically. The offers aren't static - they are dynamic. Its also possible that if the flight is full/oversold in J and Y they are only interested in selling F for F prices in which case your offer will be astronomical (which they may not bother showing).

avi8tir
Apr 10, 13, 10:17 am
When you are in your reservations and looking at the flight you want if its not showing any upgrade options below the box with the flight info you can try viewing the seat map and seeing if you mouse over an empty F seat if there is an offer there. Also you can keep checking periodically. The offers aren't static - they are dynamic. Its also possible that if the flight is full/oversold in J and Y they are only interested in selling F for F prices in which case your offer will be astronomical (which they may not bother showing).

ok thanks.... so just like a normal domestic flight.

njcommodore
Apr 10, 13, 10:22 am
My same day lax-ewr-lax with 1.5 hour layover does not work anymore for single RPU use. They may have plugged that IT hole already, unfortunately

I don't think they plugged the hole because it's been around for quite some time. It might have to do with your routing or layover.

dogloverjb
Apr 10, 13, 11:17 am
I noticed yesterday when I booked same day turn EWR-SFO-EWR the itinerary was labeled EWR-SFO. I looked back at my previous same day turn EWR-HNL-EWR itinerary, it was labeled EWR-EWR. I was able to use one RPU to upgrade that whole flight. But the SFO trip wanted RPUs for each leg. I only had 1-2 hour layovers for both itneraries at the turn so it couldn't be anything about the time. And both got trips got me home the next day, so not the date. It must be something about how they are handling/coding the reservation, or else they plugged the hole.

sfonorth
Apr 28, 13, 8:36 am
I have an upcoming itinerary YYZ-ORD-ATL-IAH-SFO.

YYZ-ORD-ATL is one day of travel, ATL-IAH-SFO is a couple of days later.

Do I need to use two RPU's to upgrade all segments if available?

Does the same rule apply for GPUs and international segments? eg. The Island Hopper through Micronesia with multiple stop-overs.

:cool:

WineCountryUA
Apr 28, 13, 2:41 pm
I have an upcoming itinerary YYZ-ORD-ATL-IAH-SFO.

YYZ-ORD-ATL is one day of travel, ATL-IAH-SFO is a couple of days later.

Do I need to use two RPU's to upgrade all segments if available?...yes, two -- a 4 hour break / connection will break the RPU -- (note some have reported doing a bit better than 4 hours break ( 5-6 hours) when applying online and overnights, next connection will sometimes work.

... Does the same rule apply for GPUs and international segments? eg. The Island Hopper through Micronesia with multiple stop-overs. ...The break can be as much as 12 hours with GPU on international itins.
Mileage upgrades can in some case work across stopovers to the destination.

villox
Apr 29, 13, 3:30 pm
I am planning on traveling with myself and 3 non-status companions in 2014 ORD-HNL on the nonstop. I could chance it by putting myself and a companion on one reservation for CPUs and the other two on another to use instruments, but I'd rather have everything 100% confirmed in advance.

I have enough miles to confirm both ways now (and the flights are showing R7 and R9), but expect by about August of this year I will requalify for 1K, thus getting my total of 4 regional premier upgrades (2 from Plat, 2 from 1K), which will be enough to upgrade all 4 of us one way, the other direction with miles.

I wonder what my best strategy would be:

- If I choose to upgrade all of them with miles, can I swap out one of the legs for a different instrument (RPUs) after the fact? I figure this would be possible if there still remains at least R4 on one of them, but curious if <R4 if this would be possible?

- If instrument swapping isn't okay without full excess inventory, and it's say, R2 on either or both legs, I presume I would have to split the PNRs in order to swap the instruments? Or can you mix instruments (some passengers on miles, some RPUs)?

My strategy is to wait as long as possible to book these tickets but to move on it as fast as I can once R inventory starts to reduce (both flights are fully open in F right now), but if I'm forced to move on it before I have the RPUs I'm willing to use up all the miles. I just figure these flights will be the best use of RPUs next year. If I'm missing something else please advise.

pduck01
Apr 29, 13, 5:23 pm
ORD-HNL isn't much of an upgrade - it might even be worth connecting to get a much better experience out of your RPUs than a crusty BarcaLounger.

villox
Apr 29, 13, 7:18 pm
ORD-HNL isn't much of an upgrade - it might even be worth connecting to get a much better experience out of your RPUs than a crusty BarcaLounger.

Yeah, I know that. My boyfriend and I are taking our mothers and they are novice travelers (and that's being generous) so even a recliner will be quite the experience, plus the less flying the better and the nonstop is very convenient.

I'm considering doing a connection in in EWR on the way back so we can have a flat seat for the overnight, and if I do that of course I would not want to do a mileage upgrade and would try to hold out for the RPUs. IAH and IAD are both <R4 for the dates we're going.

pduck01
Apr 30, 13, 6:26 am
Got it. BTW those HNL-EWR flatbeds are unlikely to be around more than a few months...I am on one this weekend.

villox
Apr 30, 13, 6:34 am
Got it. BTW those HNL-EWR flatbeds are unlikely to be around more than a few months...I am on one this weekend.

Well, then that will make a big difference. Just looked at the EWR-HNL seating thread. I'd be pretty upset if I added on a connection just to get the lie flat and that ended up changing. I think I'll stick with the direct.

That doesn't answer my original question though, of whether and in what situations I could swap an instrument out, after being confirmed.

spgaston
May 3, 13, 10:51 am
If I (non-elite) am sponsored by a 1K with GPU DEN-UA-IAH-UA-FRA-LH-KRK, will the GPU be refunded if I clear DEN-IAH but not IAH-FRA?

I have read in this thread in general GPUs get refunded if the BusinessFirst segment does not clear, just not sure how this would work if the GPU was used on a general member like myself if the domestic segment was the only one that cleared and I am not otherwise CPU eligible.

Side question, will the GPU work for FRA-KRK on LH?

Thanks!

UA-NYC
May 3, 13, 11:19 am
Yes

No

jeff10000
May 3, 13, 2:54 pm
Good afternoon,

I'm wondering whether anyone has an idea on when GPU's generally clear. I almost never use mine as I can buy full-fare first generally speaking, but I decided to sponsor a friend's flight, booked on flight 908 ORD-AMS this 4th June.

I don't believe I've ever used one of mine since it's either purchased F or a free domestic upgrade. So, I have no familiarity with this process.

Any thoughts or experience on when it may clear? It shows as wait listed but I see many seats still open in J. MP agent simply told me she shows it on the list but doesn't have an idea on time or position on the list.

Thanks!

SEA1K4EVR
May 3, 13, 3:04 pm
Good afternoon,

I'm wondering whether anyone has an idea on when GPU's generally clear. I almost never use mine as I can buy full-fare first generally speaking, but I decided to sponsor a friend's flight, booked on flight 908 ORD-AMS this 4th June.

I don't believe I've ever used one of mine since it's either purchased F or a free domestic upgrade. So, I have no familiarity with this process.

Any thoughts or experience on when it may clear? It shows as wait listed but I see many seats still open in J. MP agent simply told me she shows it on the list but doesn't have an idea on time or position on the list.

Thanks!

Impossible question to answer reliably.. it could be anytime including at the gate. But since you're GS if the flight doesn't sell out of seats you'll likely be upgraded at least a few days in advance.

jeff10000
May 3, 13, 3:06 pm
Does my status matter if its not myself being upgraded?

The most I got out of the phone agent was something about PA list
Surprisingly unhelpful for a global services rep
Usually they are way more on the ball

UAPremExecflyer
May 3, 13, 3:32 pm
Suggest that a couple of these threads may prove helpful ...
http://www.flyertalk.com/forum/united-mileageplus-consolidated/1409348-consolidated-global-premier-upgrade-gpu-swu-questions-thread.html?highlight=question
http://www.flyertalk.com/forum/united-mileageplus-consolidated/1371697-specific-gpu-rpu-usage-questions-thread.html?highlight=question
http://www.flyertalk.com/forum/united-mileageplus-consolidated/1422705-gpu-upgrade-success-2013-a.html?highlight=question

Hendo5698
May 13, 13, 7:04 pm
I have a flight that is booked for tomorrow that I applied a RPU for myself for. I am traveling with someone who I didn't use a RPU for, so our itinerary got split. He has no status but was able to keep his exit row seat in E+ but his ticket still says economy. He is also not on the upgrade list, as he would have been traveling with me not using an RPU. My guess is that he will not be on the upgrade list since I have already cleared, and was hoping he did not lose his seat in E+. Does anyone else have experience with this?

aacharya
May 13, 13, 7:22 pm
He will not lose E+. You could've given him the RPU, as the odds were better that you'd clear CPU before he did. Now you can only ask at check-in at the airport versus possible upgrades in advance.

MBS PremExec
May 13, 13, 8:26 pm
You could've given him the RPU, as the odds were better that you'd clear CPU before he did. Now you can only ask at check-in at the airport versus possible upgrades in advance.

That's how I do it...When traveling with a colleague of lesser or no status, I just say upfront, "I'm upgrading you for YOUR benefit, I could just be a jerk and upgrade myself with no regard for you, so if I don't clear, we'll just swap seats".

Yet to hear an objection from anyone on this. (And have cleared them (me) about 60% of the time).

19taco78
May 14, 13, 12:11 pm
I would like to use my Global Premier Upgrades on a IAH BKK during November or December with a lot of flexibility on the dates. Any advice on how to maximize the chances of getting a upgrade?

aacharya
May 14, 13, 12:16 pm
I would like to use my Global Premier Upgrades on a IAH BKK during November or December with a lot of flexibility on the dates. Any advice on how to maximize the chances of getting a upgrade?

Use "expert mode" or ExpertFlyer to find flights with open upgrade space**, book the ticket, and apply the GPU immediately after ticketing. Expert mode is a little tougher, as you have to search day by day. Then again, you can look for award business, and use the logic that open C might mean open upgrades to C. That way you can look for a month out.

There's room on 11/19 - IAH-SFO-NRT-BKK.



**Plenty of threads here about finding upgrade space segment by segment. I don't like the "mileage upgrade award" button - too limiting.

dahaberm
May 14, 13, 5:00 pm
Use "expert mode" or ExpertFlyer to find flights with open upgrade space**, book the ticket, and apply the GPU immediately after ticketing. Expert mode is a little tougher, as you have to search day by day. Then again, you can look for award business, and use the logic that open C might mean open upgrades to C. That way you can look for a month out.

There's room on 11/19 - IAH-SFO-NRT-BKK.



**Plenty of threads here about finding upgrade space segment by segment. I don't like the "mileage upgrade award" button - too limiting.

I have a similar question. I am going to Europe in September, totally flexible on dates and flexible on what country I land in, although final destination is Milan. Is there anyway to find upgradeable space on Expert FLyer other than doing many, many individual pairings of cities and dates?

aacharya
May 14, 13, 5:43 pm
I have a similar question. I am going to Europe in September, totally flexible on dates and flexible on what country I land in, although final destination is Milan. Is there anyway to find upgradeable space on Expert FLyer other than doing many, many individual pairings of cities and dates?

Yes. Check the forums and threads re: EF.



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