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Sep 6, 01, 12:18 pm
Fairfield Inn by Marriott ranked highest in guest satisfaction among economy/budget hotel chains for the third year in a row. Fairfield Inn performed especially well in all areas, including reservations/check-in, guest room, hotel services and departure experience.
Courtyard by Marriott ranked highest in guest satisfaction among mid-price hotel chains with full food service. Courtyard demonstrates strong performance in the areas of reservations/check-in, guest room, hotel services and departure experience.
Among upscale chains, Marriott Hotels, Resorts and Suites were second ranked and Renaissance Hotels, Resorts and Suites were third ranked, following Embassy Suites in first place.
Overall, a VERY good showing once again for Marriott! Congrat's to Marriott and especially to their employees who make it happen! http://www.flyertalk.com/forum/smile.gif
Courtyard by Marriott ranked highest in guest satisfaction among mid-price hotel chains with full food service. Courtyard demonstrates strong performance in the areas of reservations/check-in, guest room, hotel services and departure experience.
Among upscale chains, Marriott Hotels, Resorts and Suites were second ranked and Renaissance Hotels, Resorts and Suites were third ranked, following Embassy Suites in first place.
Overall, a VERY good showing once again for Marriott! Congrat's to Marriott and especially to their employees who make it happen! http://www.flyertalk.com/forum/smile.gif