Cathay Pacific Asia Miles - Proper Protocal for Typhoon Delay?

I'm supposed to fly from hkg to sfo tonight and HK is going through a typhhon 9-10 signal. It doesn;t look like my flight will be taking off and will be cancelled. For folks with experience, what is the protocal for cancelled flight? Will people on this flight get priority or will we be on standby the next few days. I hope only some flights are cancelled and not a ton like 5-6 years ago when airport was shut down for days.

I need to be back in the states by Wednesday morning for an important meeting. What can or should I do to make sure I get on the next flight out? I don't mind if they put me on a comparable flight but I suspect that all airlines will probably be affected.

I don't know if they are required to get us on the first flight or scatter us on flights with empty seats. Any insight would be appreciated. I expect to receive cancellation confirmation any time now. I expect chaos as there are a lot of people at the gate ready to find out the next step.

Since you said tonight do you mean you are taking CX872/25JUL? If so, Vincente will be over by then, so no need to worry. Also, I see no sign that there either CX870/24JUL or CX872/25JUL will be cancelled.

No... i mean right now.. 24th

Since you said tonight do you mean you are taking CX872/25JUL? If so, Vincente will be over by then, so no need to worry. Also, I see no sign that there either CX870/24JUL or CX872/25JUL will be cancelled.

Here at the airport, they've delayed it until 2am and a rep said they will likely cancel the flight because it's been changed to a signal 10.

Here at the airport, they've delayed it until 2am and a rep said they will likely cancel the flight because it's been changed to a signal 10.

OK...I see...sorry about that. Those who are booked on CX870/24JUL and CX872/25JUL have priority since they hold confirmed reservation. You will have to standby unless there are seats left (seems all FLTs are full in the next few days).

OK...I see...sorry about that. Those who are booked on CX870/24JUL and CX872/25JUL have priority since they hold confirmed reservation. You will have to standby unless there are seats left (seems all FLTs are full in the next few days).

They just announced that it'll be delayed until 8am. I guess at least it's not cancelled. But if they cancell tomorrow am then it's possible that I wont be able to leave for a few days?

5-6 years ago i was bumped for a standby passenger. The thypoon then closed the airport for a couple of days and the affect was felt 4-5 days after it reopened! Nightmare again!

Wonder if I can get them to put me on a different airline?

I'm only trying to lighten the mood on a typhoon day.
Probably should just try to find a bar or lounge and make a drink or a couple :p

I'm seeing alot of CX inbounds diverted to ICN/TPE/KIX/HND,
829 surprisingly did got in this morning thus far

Update - Nope, 829 got diverted MNL, ouch :(

All early arrivals diverted. So far, only 178 from MEL has landed. The wind is now SE, which means crosswind at HKG. Last night, while the wind was stronger, at least it was from the NE direction, aligned with the runways.

All early arrivals diverted. So far, only 178 from MEL has landed. The wind is now SE, which means crosswind at HKG. Last night, while the wind was stronger, at least it was from the NE direction, aligned with the runways.

CX748 from JNB has just landed too

Waiting o find out if my flught will be able to take off

I'm only trying to lighten the mood on a typhoon day.
Probably should just try to find a bar or lounge and make a drink or a couple :p

I'm seeing alot of CX inbounds diverted to ICN/TPE/KIX/HND,
829 surprisingly did got in this morning thus far

Update - Nope, 829 got diverted MNL, ouch :(

Have had plenty of drinks. Looks like i mind as well cancel flight now. Flight was cancelled. Most flghts next few days are fully booked. If confirmed passenger gets priority, that makes us standby? 300 sb paasengers? Not ure when ill be able to fly out!

Have had plenty of drinks. Looks like i mind as well cancel flight now. Flight was cancelled. Most flghts next few days are fully booked. If confirmed passenger gets priority, that makes us standby? 300 sb paasengers? Not ure when ill be able to fly out!

If you have MPC DM, you can try exercise your seat guarantee benefit now to reserve the Wed flights but not sure if you will be able to make your Wed morning meeting.

All I can say is that in times like these with a very strong typhoon warning, one should be patient. Airlines are in no control of the weather and please understand that you are not the only one affected. You are not the only one that has to be at some place by a certain time.

All the nearby hotels will be full. Be reasonable. If you can share a room, be generous and share. None of this 'DYKWIA' nonsense. Thousands will be affected. Some others may not be so lucky and basically they will be joining hundreds sleeping on the airport floor! I am sure HKIA staff will be providing as much comfort as possible but bear in mind that staff will also be severely strained as many would not be able to travel to work. That goes the same to the many airport food outlets at HKIA. They may run out of supplies and service may be slow.

Try not to scream at anyone. By saying thank you, and helping each other out goes a long way.

When the typhoon is over, be patient. Everyone is delayed. Everyone needs to go home or somewhere. Let the airline take its course to readjust itself as their timetable would be severely disrupted as well. It doesn't mean that if you see another airline taking off that would mean its ok for your flight to leave. CX, being based in HKG will see its flights severely disrupted as their aircrafts are displaced all over the region and not where they are supposed to be. Flights will be very full everywhere for the next few days if not till next week.

And once you're in your seat on your way home, spare a moment to thank that no one has been hurt, died, or lost anyone.

This is Mother Nature. She just needs to do her washing once in a while... as my grandma used to say when a typhoon comes.

On YouTube video : http://www.youtube.com/watch?v=XDOVANg-yCg&feature=player_embedded#!

Lets not try to be Miranda Priestly on "The Devil Wears Prada" says of the hurricane : "Its only drizzling" ! :)

If you have MPC DM, you can try exercise your seat guarantee benefit now to reserve the Wed flights but not sure if you will be able to make your Wed morning meeting.

You can also try to route through TYO. Depending on where you are heading, there are still seats left if you don't mind doing a transit through non-oneworld carriers. Just make sure you leave plenty of time between your ex-HKG flight and your flight to TYO. From HND you can take the late night or early morning flight to SFO/LAX/JFK. Of course they will probably quite costly. Routing through ICN is another option too.

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Just for those of us not based in HKG, we haven't had a typhoon this bad for 13 years. The signal 8 and higher warnings (essentially most employees go home and HK grinds to a halt) have been up for 15 hours and will last for another hour more. Sorry if u are caught in this typhoon and hope you get back on your way soon.

You can also try to route through TYO. Depending on where you are heading, there are still seats left if you don't mind doing a transit through non-oneworld carriers. Just make sure you leave plenty of time between your ex-HKG flight and your flight to TYO. From HND you can take the late night or early morning flight to SFO/LAX/JFK. Of course they will probably quite costly. Routing through ICN is another option too.

Not dm so i probably wont get any type of priority. Im guessng they can't rebook me to tyo? Id have to buy a new tix for it!

Thx for helping me find alternative. I understand the severiety of what has happened and am just lookin at options. I could potentially be stuck here or a while. Instead of just sitting here in total choas and not being able to hear announcemens clearly, im trying to figuring out my options. I appreciate all the suggestions!

Not dm so i probably wont get any type of priority. Im guessng they can't rebook me to tyo? Id have to buy a new tix for it!

Thx for helping me find alternative. I understand the severiety of what has happened and am just lookin at options. I could potentially be stuck here or a while. Instead of just sitting here in total choas and not being able to hear announcemens clearly, im trying to figuring out my options. I appreciate all the suggestions!

Doesn't hurt to ask but direct oneworld HND flights are full. But NH1172 still have some opening in relatively low booking classes. You can probably catch their late night connecting flight to LAX on Jul 25

NH1172
J/4 C/4 D/4 Z/4 P/4
Y/4 B/4 M/4 U/4 H/4 Q/4 V/4 W/4 S/0 L/0 K/0 N/0

NH1006
J/4 C/4 D/3 Z/1 P/1
Y/2 E/2 B/2 M/2 U/2 H/2 Q/2 V/2 W/2 S/1 L/0 K/0 N/0


If searched as married segments, lowest booking class available is V

Can probably help more if you can tell us where you want to go to.

But in response to OP's question, I suppose confirmed pax for today's flights will still fly as scheduled right?

And stranded pax will be filled in every seat that's left, on CX or other carrier?

http://www.flyertalk.com/forum/trip-reports/1164285-fnt-pnh-ie-long-long-way-3.html

Final destination sfo. Do you thnk cx will route this bookng for me upon request or will i need to pay for this ticket myself? Counters are currently 2-3 hrs wait.

But in response to OP's question, I suppose confirmed pax for today's flights will still fly as scheduled right?

And stranded pax will be filled in every seat that's left, on CX or other carrier?

http://www.flyertalk.com/forum/trip-reports/1164285-fnt-pnh-ie-long-long-way-3.html

I thik this is whats gong to happen. With tne long wait at the check in line, some passengers may miss the flight, opening th door for some of us to board earlier flights. There will soon be 4-5 hrs wait to check baggage outside soon.

I was bumped from my flight 4-5 years ago for standby passenger.

most remarkable cancellation are all flights to Europe except DME...

but now in HK (my home), not really so windy

pilots of CX260 is quite naughty:p
only plane that arrived before 9am when CX said halt the service

pilots of CX260 is quite naughty:p
only plane that arrived before 9am when CX said halt the service

Well, that flight's a B747. Should be OK. Maybe it was a full load flight too which meant they probably used the weight for balance.

btw, late night departures kept on being marked on time. I think I even saw "boarding" or "gate-closing" statuses on flights like SQ2 and CX880, but as of now they are either marked as delayed to 24/7 afternoon, or cancelled. Does that mean that those flights actually made it onto the apron last night but winds were too strong and the pilots finally decided to head back to the gate?

Final destination sfo. Do you thnk cx will route this bookng for me upon request or will i need to pay for this ticket myself? Counters are currently 2-3 hrs wait.

Sorry I have no idea. You can try calling CX at the same time while waiting in line...but seats might be gone by then

Cx dont even pick up phone.. I think they are bombarded. 3 hrs in line and still a long way out.. Sigh.....

We will arrive in HKG this friday afternoon and have a connecting flight to BKK later that evening. Will the typhoon problems still be around at that time? thanks for the help!

We will arrive in HKG this friday afternoon and have a connecting flight to BKK later that evening. Will the typhoon problems still be around at that time? thanks for the help!

They have lowered the signal once again. YOu should be fine as long as your have a confirmed reservation. There could be some delays due to aircraft routing but shouldn't have any major problems.

They have lowered the signal once again. YOu should be fine as long as your have a confirmed reservation. There could be some delays due to aircraft routing but shouldn't have any major problems.

I'm quite certain that by Friday all the out of place aircrafts will be back in their correct places

Well, that flight's a B747. Should be OK. Maybe it was a full load flight too which meant they probably used the weight for balance.

btw, late night departures kept on being marked on time. I think I even saw "boarding" or "gate-closing" statuses on flights like SQ2 and CX880, but as of now they are either marked as delayed to 24/7 afternoon, or cancelled. Does that mean that those flights actually made it onto the apron last night but winds were too strong and the pilots finally decided to head back to the gate?

but CX252/CX288/CX270 got diverted :td:
same as CX232/CX292 but not B747

but CX252/CX288/CX270 got diverted :td:
same as CX232/CX292 but not B747

well if at that very moment the pilots were confident they could land the plane safely then they'd go for it. If otherwise, diversion it goes

I was on cx256 and landed right before it was level 8. The ride back to my accomadation was a nightmare, taxis and buses were full and the amount of people waiting was just crazy

Someone in my family just informed that CX845 delayed by 6 hours, so it is scheduled to fly JFK-HKG at about 7.30am. I am hoping that the good folks here can assist with a couple of questions.

1. CX Diamonds can use BA First Lounge when travelling in J and bring one guest. Is that correct?

2. Is the BA Lounge 24 hours?

3. One can only phyiscally check-in with CX (give them luggage) 4 hours before flight.

Looks like cx831 cancelled these few days!
They must be cramming people into cx845 and cx841.

Just for those of us not based in HKG, we haven't had a typhoon this bad for 13 years. The signal 8 and higher warnings (essentially most employees go home and HK grinds to a halt) have been up for 15 hours and will last for another hour more. Sorry if u are caught in this typhoon and hope you get back on your way soon.

Yea, last night it was some of the scariest howling winds and rain I've ever experienced, I thought for sure the windows in my apartment would all blow out (which it happened at a number of places in town, actually) and suck me out with the pressure. It sounded so loud as if Godzilla was outside my window. It was so loud it drowned out my wife's snoring. Now, that's loud.

Someone in my family just informed that CX845 delayed by 6 hours, so it is scheduled to fly JFK-HKG at about 7.30am. I am hoping that the good folks here can assist with a couple of questions.

1. CX Diamonds can use BA First Lounge when travelling in J and bring one guest. Is that correct?

2. Is the BA Lounge 24 hours?

3. One can only phyiscally check-in with CX (give them luggage) 4 hours before flight.

Looks like cx831 cancelled these few days!
They must be cramming people into cx845 and cx841.

As CX DM u can bring 2 guest in the BA f class lounge but not Concorde room
CX might do something special for j and f pax but BA lounge is not 24 hours

As CX DM u can bring 2 guest in the BA f class lounge but not Concorde room
CX might do something special for j and f pax but BA lounge is not 24 hours


Goodness, seems that the BA lounge only opens at 8 am so while it is necessary to get to JFK by about 5.30 am there is no lounge. Also, this link says Emeralds can only one guest.

Q - what do passengers for the cx flight that departs JFK typically at about 9.30 am do for lounge then?

Is the info here correct?
http://www.loungeguide.net/wiki/u/New_York_(JFK)_British_Airways_Terraces_Lounge#Loc ation.2C_Hours_and_Access

Thank you.

Goodness, seems that the BA lounge only opens at 8 am so while it is necessary to get to JFK by about 5.30 am there is no lounge. Also, this link says Emeralds can only one guest.

Q - what do passengers for the cx flight that departs JFK typically at about 9.30 am do for lounge then?

Is the info here correct?
http://www.loungeguide.net/wiki/u/New_York_(JFK)_British_Airways_Terraces_Lounge#Loc ation.2C_Hours_and_Access

Thank you.
If u r on cX flight u will be able to bring 2 guests as DM
The lounge should be opened before 8am as there ate some 830 flights going to LHR. That link u posted is rubbish as the lounge certainly does not close at 2200

If u r on cX flight u will be able to bring 2 guests as DM
The lounge should be opened before 8am as there ate some 830 flights going to LHR. That link u posted is rubbish as the lounge certainly does not close at 2200

I think the link presumably refers to BA lounge for BA flights and staffed by BA.
After 2200, BA lounge is contracted to CX, and welcome staff at front desk is CX. Lounge attendants are contracted and not airline personnel.

Thank you very much.
Now delayed further to pm (!) so there is no need to wonder if lounge open early enough!

Oh, just occurred to me - if CX delays a plane from departing at 1.30 am to something like 2.30 pm, don't they give out hotels and dinner vouchers? If so, how does one collect (if not already at airport)? Can one collect when one turns up at airport at the amended departure time? Thank you.

Looking at hkairport.com, 99% if not 100% of CX/KA flights are delayed or cancelled. There are also plenty 8 hour delays.

What I don't understand is that the airport is fully functional by around 10am, where T8 was called off, and winds have died down significantly. There also wasn't thunder or lightning, but CX/KA operations haven't recovered at all! I understand that there are diversions from long-haul destinations in the morning that might contribute to lots of delay for flights operated by these long-haul aircrafts, but all the flights that were cancelled yesterday could offer enough aircrafts this morning to handle its normal operations, but it's not the case.

Can any insider tell me what is actually going on?

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Oh, just occurred to me - if CX delays a plane from departing at 1.30 am to something like 2.30 pm, don't they give out hotels and dinner vouchers? If so, how does one collect (if not already at airport)? Can one collect when one turns up at airport at the amended departure time? Thank you.

I bet (well my assumption) they will just do the "act of god" card when you are flying Y and say hotels are full (which is very true). They normally give away meal voucher when you are physically at airport. You are normally on your own if you didn't appear at the airport (well you can always claim travel insurance, if you have one)

Looking at hkairport.com, 99% if not 100% of CX/KA flights are delayed or cancelled. There are also plenty 8 hour delays.

What I don't understand is that the airport is fully functional by around 10am, where T8 was called off, and winds have died down significantly. There also wasn't thunder or lightning, but CX/KA operations haven't recovered at all! I understand that there are diversions from long-haul destinations in the morning that might contribute to lots of delay for flights operated by these long-haul aircrafts, but all the flights that were cancelled yesterday could offer enough aircrafts this morning to handle its normal operations, but it's not the case.

Can any insider tell me what is actually going on?

If you look at the plane in bound from oversea, they have planes that stuck at TPE, MNL, KHH, OSA, ICN if not other, mostly due to crew time out that they have to send replacement crew to those place to actually fly those plane back, which is limited by the amount of pilot and FA they can mobilize.

There are all theses cascade effect that a set of crew need to dead head to there to "rescue" the plane back to Hong Kong before they can be used for TONIGHT's departure, hence still many delay and cancellation, especially on short haul like TPE which they consolidate people on one plane.

I booked one of my guys on the 1130a KA flight today (well, yesterday) to PVG, and it seems he changed to CX360. Since I bought the ticket, I've been privy to email updates from CX:

CX360 on 24 Jul from HKG will depart at 15:30 (1h 30m late).
CX360 on 24 Jul from HKG will depart at 21:30 (7h 30m late).
CX360 on 24 Jul from HKG will depart at 1:00, 25Jul (11 hour(s) late).

At around 3p, he skyped me and told me was calling it quits, and returning to Wanchai. I replied that there are 20+ flights per day between HKG and SHA, and he should simply ask those people in the Cabin to put him on the next one that was actually flying. He's since gone dark on me, presumably because he's pissed off, but we needed him in Shanghai this evening, and I'm pretty sure that if I had been in his shoes, I would have figured out a way to make it happen. If if turns out that I was mistaken (i.e. KA didn't send any planes to Shanghai and/or the flights that made it were packed to the gills), I suppose I owe him an apology. Otherwise, I'm forced to conclude that his negotiation skills with the Cabin staff simply sucked and/or he wanted to spend an extra night in Hong Kong.

I would appreciate insights from those of you that were also flying on high frequency routes. I don't know whether to be apologetic or angry at this stage.

ETA: A mutual friend just skyped me and told me that my boy did spend 7 hours in the airport before calling it quits. I suppose he deserves some props for that. But, if it were me, I would have either gotten rebooked on a flight that was actually leaving, or given up 5 hours earlier. I guess I take for granted the experiential benefits (wisdom) of flying a lot.

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Well I will give your friend some claps for tolerating 7 hour in hkia waiting, because delays sucks and I guess he is not experienced enoughto handle such.

Back to the commuter thing I think I am kind of qualify enough to answer that. Of the normal 2 our 3 dozen flight to Shanghai yesterday, only handful make it off the ground before missing your date in Shanghai, and I assume your friend is not high enough in the ladder to do a "do you know who I am" scene. it is totally a chaos before/after irregular ops (yes if we know things going to happen we just drop our work and rush to the airport stand by next flight out)

last time there was a major delay sure to weather after the night meeting you I just leave office at 3 pm instead of the planned 6pm, end up at home the original schedule. If I didn't do that I would be home 4 hours late (3am)

[SIZE=1] I assume your friend is not high enough in the ladder to do a "do you know who I am" scene.

I hooked him up with BA Gold a few months ago. In spite of the fact that he has no clue how cool this is, he gets treated very well whenever he flies on OW carriers.

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To be honest on those flight leaving before 18:00 they probably pack with those Origionally booked plus all the MPC Diamonds (well certain extend golds) so I definitely assume its the best effort by staff at airport already (sorry but airline do take care about the elite of themselves before alliance member)

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To be honest on those flight leaving before 18:00 they probably pack with those Origionally booked plus all the MPC Diamonds (well certain extend golds) so I definitely assume its the best effort by staff at airport already (sorry but airline do take care about the elite of themselves before alliance member)

While I get your point, BA Gold is only one notch below CX Diamond in the eyes of CX/KA. If planes were flying, and had open seats, he should have been able to score one. I could care less if he parties his ... off on Lockhart Road, but our CEO has different opinion.

I also hope that CX throws him some sort of bone because I believe they handled this situation poorly... why waste his time going to/from the airport if they can't actually get him to Shanghai?

If you look at the plane in bound from oversea, they have planes that stuck at TPE, MNL, KHH, OSA, ICN if not other, mostly due to crew time out that they have to send replacement crew to those place to actually fly those plane back, which is limited by the amount of pilot and FA they can mobilize.

There are all theses cascade effect that a set of crew need to dead head to there to "rescue" the plane back to Hong Kong before they can be used for TONIGHT's departure, hence still many delay and cancellation, especially on short haul like TPE which they consolidate people on one plane.

Actually, most of these flights, to my best estimate, did not use replacement crew to fly them back. Looking at the arrivals board, most of these diverted flights are sitting at their diversion point for 13-18 hours, which is the minimum crew rest required in order for the same set of crew to fly it back.

i hv frds and relatives landed HKG successfully ytd, but it took hrs for them to deplane and get back the baggages. :(

Apparently there is a lack of ground staff personnel to operate the apron/ground work, which is hardly surprising consider of this sudden typhoon which made a lot of unexpected OT by workers on the typhoon night, and thus subsequently rests are needed for them (juz my guess though)

dun think a good time to travel for upcoming 2 days due to the knock-ons...:rolleyes:

i hv frds and relatives landed HKG successfully ytd, but it took hrs for them to deplane and get back the baggages. :(

Apparently there is a lack of ground staff personnel to operate the apron/ground work, which is hardly surprising consider of this sudden typhoon which made a lot of unexpected OT by workers on the typhoon night, and thus subsequently rests are needed for them (juz my guess though)

dun think a good time to travel for upcoming 2 days due to the knock-ons...:rolleyes:

Special Update-Typhoon Vincente

Toronto-Hong Kong flight delay due to strong crosswind conditions caused by Typhoon Vicente

Flight CX829 Toronto to Hong Kong scheduled to depart at 01:40 on 25 July has been delayed. The new departure time is now estimated at 13.30 on 25 July.

Good luck to everyone traveling through HKG these few days

How early can these typhoons tyypically be forecasted? Is there a website to check the forecast for next week?

Thanks!

How early can these typhoons tyypically be forecasted? Is there a website to check the forecast for next week?

Thanks!

A week is simply too long for any tropical cyclone forecast tobe accurate. If you want some general information for tropical cyclones and disturbances all over the world you can use http://www.nrlmry.navy.mil/TC.html. If you really want something technical for the forecast next week you will have to go for some more professional data, such as http://www.ecmwf.int/products/forecasts/d/charts/medium/deterministic/msl_uv850_z500

Large parts of the MTR were also down, so many airport staff (baggage handling, equipment drivers etc) just couldn't make it to work. So even if airlines had aircraft and crew, the flights couldn't be serviced.

Large parts of the MTR were also down, so many airport staff (baggage handling, equipment drivers etc) just couldn't make it to work. So even if airlines had aircraft and crew, the flights couldn't be serviced.

actually, that's alright. There's no max no. of working hours in hk. Those who are already working the shift before is probably clocking in (needed) OT pay.
What stops them from getting bags and refueling planes is the "thunderstorm signal in the airport" that is not known to the public.

wow...yesterday was not a great day to fly...must have given the operations team at CX a migraine just fixing thing up. Heard there were two flights, one from YYZ and another from AMS that got diverted to Manila.

CX904 which I normally take ay 6:20am left Manila at 1:05am this morning. Did they use the crew for one of those diverted flights?

The rest of the flights out of Manila were delayed for several hours...

How early can these typhoons tyypically be forecasted? Is there a website to check the forecast for next week?

Thanks!

A week is too far ahead, but if it's next week you are specifically interested in, its almost a certainty there wont be another typhoon in this area so quickly after the weather system we've just had.

A week is too far ahead, but if it's next week you are specifically interested in, its almost a certainty there wont be another typhoon in this area so quickly after the weather system we've just had.

Sure Vincente took away lots of the energy originally reserved in South China Sea, but 10 days (if counting till the end of next week) are more than enough time for a Typhoon to be developed from something unforseen. Right now there are two tropical disturbances near the Philippines, so definately not impossible.

http://www.cathaypacific.com/cpa/en_INTL/specialupdates

"Online check-in service for today’s flights has been suspended.

Passengers whose flights are cancelled are advised not to go to the airport. Cathay Pacific will assist with alternative arrangements for affected passengers."

What's best advice for confirmed pax travelling in the next few days?
Don't OLCI but turn up to airport early?

Am at the Wing now witnessing the chaos at Gate 3 for a severly delayed Toronto flight. My heart goes out to the staff who are extremely patient in dealing with extremely pissed off passengers screaming at them. Queues are forming to the door with no apparent movement of the flight going anywhere. Kudos to the ground staff for being so patient.

What's best advice for confirmed pax travelling in the next few days?
Don't OLCI but turn up to airport early?

CX doesn't seem to be answering its phones very well this week. But, you can always confront their people in person at in-town checkin. Better idea: talk to a concierge at a good hotel; my colleague who I described upthread was too lazy to go to the AEX station today until he knew more about his flight status (those email updates are almost completely useless), so he tried his luck with the GH concierge instead, which turned out to be a good call; concierge was able to reach a human at CX within 30 seconds, who provided all relevant info/advice.

Can anyone advise what inbound aircraft / flight from HKG is used for the return CX889 for JFK-YVR-HKG?

It does not seem that it would be CX888 as that aircraft arrives from YVR at 7:00AM each day (unless it sits on the ground at JFK for over 15 hours, which is possoble), nor would it be CX846, which arrives at JFK at 10:55PM Would it be:

CX830, arrives JFK at 1:10PM
CX840, arrives JFK at 8:10PM

I am asking because I am on an upcoming CX889 later this week, and am trying to see how the inbound schedule might be affected with the current operational hurdles, as I have a connecting flight on another carrier after arrival into YVR later that morning.

Thank you in advance.

At least for TPE for the rest of the week, almost all awards and all revenue tickets pulled from the system.

At least for TPE for the rest of the week, almost all awards and all revenue tickets pulled from the system.

Been trying to look for some tickets for this weekend (last minute travel), and all revenue tickets have been pulled from SIN and TPE until the start of next week. I knew I should've bought my tickets a couple of days ago... :(

CX 840 is the aircraft, that turns around and does CX 889 to YVR/HKG.

CX 846 will turn and become CX 845 - the 1am flight back to HK.

My cousin had a long day in HK but the CX staff took care of her in the end.
She was flying CX 520 to NRT and then onward to the USA on AA. I gave me my VIPOW to upgrade for AA segments and she was a Platinum member, in case one wonders about the routing. AA also decides to cancel that NRT to JFK flight, which is not smart but HND slot is more important in long term. Anyway, everything was normal till boarding time. She was first sent to 521, the mid-field/satellite terminal, but they were still clearing the JAL flight to NRT. Her flight was then delayed till 12:30pm, and at boarding time, there was no sign of staff. CX was understaffed as clearly depicted. I told her to call AA HK office first, and they advised her to fly to NRT regardless and AA would take care of her accommodation at NRT. Then her flight was further delayed till 4:45pm, and she obviously did not want to stay at Narita hotel all by herself. So she approached the desk and they asked her if she wanted to fly Y (upgrade ticket) to JFK nonstop. She said that she would rather not due to her back problem. Then they just gave her an opup to JFK on CX 840. She immediately headed over and then found out the flight was canceled. Then she went back to the lounge and was rebooked on CX 846 J (Well Y was overbooked anyway but that was a nice gesture). She arrived at the gate with no sign of staff but according to cx.com, CX 846 finally took off at 8pm.

BTW, CX 520 finally took off at 5:20pm. I was very happy that CX staff took her out from that flight, or else there would be no AA staff to assist with rebooking at NRT that late, and CX would have to do the work anyway.

In general, she was very happy with the CX staffs, which were under lots of pressure, and of course, very stressed out about the situation. At least she was in the lounge and CX staffs were very patient. Chaos were everywhere with lots of angry passengers. She personally saw police was involved, as some Middle Eastern men were physically threatening the staff over at EVA Air. Lots of crazy passengers! I am sure she has more stories to share.

She is due to arrive at midnight and possibly has to bus over T-4 for immigration due to the late arrival. Not sure if INS at T-7 will make an exception.

Carfield

CX 840 is the aircraft, that turns around and does CX 889 to YVR/HKG.

Carfield

Carfield, thank you for the rotation clarification - I appreciate it.

We arrived in Hong Kong on July 23rd. Our connecting flight to Jakarta was supposed to leave on July 24th at 7 PM. We checked earlier in the morning and it was still on schedule, so we went to the airport.

When we got to the airport, I can't tell that anything was different. However, as soon as we passed immigration and security, it was REALLY crowded so I can sense something was wrong. There were people EVERYWHERE, sitting on the floors, and the lines for the ticket agents were really long. We went to the lounge (The Wing) and they were not accepting any more customers and directed us to the Cabin. The Cabin was also more than at capacity, with customers sitting on the floor. We got lucky and found seating at the computer counter when someone left.

I went to the Cabin's agent at the counter and the line was about 15 people deep (MUCh better than the line outside where I heard it was 2-3 hours wait) - originally our flight was just delayed until 9 PM, and I was thinking of getting on an earlier flight but decided to just keep our original flight. The agent was helpful and I really applaud them for being so composed even though (some) people were yelling at them.

By 9 PM, even the earlier flight that was supposed to leave at 5 PM had not left, so I knew something was wrong. The 5 PM flight finally left at 9:30 PM, and then come the dreaded announcement, that our 9 PM flight was canceled. My husband waited in line while I tried to get some rest, and we were re-booked to the next morning's flight (July 25 at 9 AM). They also provided hotel and breakfast.

When we got out of the Cabin, I still saw SO MANY people at the gate and the customer service desk was really, really crowded with crazy, crazy lines.

We got our sleep and when we came back to the airport on July 25, it was not as crowded which is a good sign, although we still saw people who appeared to spent the night at the airport. Our flight was delayed for 1 hour but I was just glad that we were able to get to our final destination safely.

This was probably the craziest travel day we've had ever...

Redeemed BA miles for CX 416 at 4:30 pm on 24 July in business. Actually flew CX 412 on 7 am 25 July, spending my time in the J lounges as they kept dangling the carrot of leaving Real Soon Now. That extra 10K Avios for business was the best decision I ever made. Naturally, my bag didn't make it. Pax overloaded the luggage claim person in Seoul, and all they did was take Passenger Information Cards. They couldn't even give us claim numbers; all I have is a photo of an agent taking my sticker and a carbon copy of the card I filled out. And they're not answering the phone. Do I get an allowance to buy clothes?

I'm quite certain that by Friday all the out of place aircrafts will be back in their correct places

But CX/KA thinks otherwise and still expects delays/cancelations on Fri

http://the-sun.on.cc/cnt/news/20120726/00407_035.html

國泰及港龍預計，本周末前仍有多班航班需延遲或取消，以便飛機及機組人員調動，呼籲本月二十九日或之前出發 的旅客，考慮取消行程或改期，兩間航空公司將豁免重新訂位、更改出發日期、取消及退款的手續費 。

But CX/KA thinks otherwise and still expects delays/cancelations on Fri

http://the-sun.on.cc/cnt/news/20120726/00407_035.html

Friday or Sunday?

Friday or Sunday?

I was referring to midlevels' comment regarding Fri's operation should be normal

I was one of the lucky people able to flight out on 24th , the 10.20 departure time was delay to 12, than 1pm than 2pm, although the plane was parked at the gate since 8am, (the captain later on the flight inform us that was due to strong wind, they can not get the trucks close to the plane to service it without damaging to the plane)
The funny thing was this flight is not full with at lease 20 empty site, with 2 flights from 23rd had been cancelled, and this turn out to be the only flight to Mel (the other later flights also been delay due to planes not in position) I through they would like to pack more people into this fligh.
However, a big thanks the CX staff in The Cabin for their service to keep us feed and the table clean.

My cousin had a long day in HK but the CX staff took care of her in the end.
She was flying CX 520 to NRT and then onward to the USA on AA. I gave me my VIPOW to upgrade for AA segments and she was a Platinum member, in case one wonders about the routing. AA also decides to cancel that NRT to JFK flight, which is not smart but HND slot is more important in long term. Anyway, everything was normal till boarding time. She was first sent to 521, the mid-field/satellite terminal, but they were still clearing the JAL flight to NRT. Her flight was then delayed till 12:30pm, and at boarding time, there was no sign of staff. CX was understaffed as clearly depicted. I told her to call AA HK office first, and they advised her to fly to NRT regardless and AA would take care of her accommodation at NRT. Then her flight was further delayed till 4:45pm, and she obviously did not want to stay at Narita hotel all by herself. So she approached the desk and they asked her if she wanted to fly Y (upgrade ticket) to JFK nonstop. She said that she would rather not due to her back problem. Then they just gave her an opup to JFK on CX 840. She immediately headed over and then found out the flight was canceled. Then she went back to the lounge and was rebooked on CX 846 J (Well Y was overbooked anyway but that was a nice gesture). She arrived at the gate with no sign of staff but according to cx.com, CX 846 finally took off at 8pm.

BTW, CX 520 finally took off at 5:20pm. I was very happy that CX staff took her out from that flight, or else there would be no AA staff to assist with rebooking at NRT that late, and CX would have to do the work anyway.

I was on CX 548 HKG-HND today. We were very lucky. Flight scheduled for 8:45 AM, left on schedule, arrived on schedule, and we ended up with a brand new 4-class plane, so I got to sit in PE (although service was Y). One thing I noticed was that PE has 2-4-2 seating, while economy had 3-3-3. Frankly, why would anybody sit in the middle 4 when you could sit in the middle 3 in the back? That's just daft.

All the other CX Tokyo flights were either cancelled, the only one not cancelled was CX 520, which sounds like it was a sh!tshow of the first order.

So Typhoon Haikui pounds Shanghai today. Most of the fights to/from Shanghai today(8/8) are cancelled. CX.com said that CX and KA will resume operation at midnight(8/9).
So here is my question. My flight is SHA-HKG-TPE on 8/10.
I can checkin HKG-TPE but I can not checkin SHA-HKG. And I guess I lost my seat assignment.:mad:
What is the chance I can get on to the plane?:confused:
Can I only check in in the airport now?

Thanks

Wirelessly posted (iPhone 4: Mozilla/5.0 (Linux; U; Android 2.3.6; en-us; GT-I9210 Build/GINGERBREAD) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

So Typhoon Haikui pounds Shanghai today. Most of the fights to/from Shanghai today(8/8) are cancelled. CX.com said that CX and KA will resume operation at midnight(8/9).
So here is my question. My flight is SHA-HKG-TPE on 8/10.
I can checkin HKG-TPE but I can not checkin SHA-HKG. And I guess I lost my seat assignment.:mad:
What is the chance I can get on to the plane?:confused:
Can I only check in in the airport now?

Thanks

I think you always unable to do online checking at SHA? (at least that's what my ex boss told me)

Wirelessly posted (iPhone 4: Mozilla/5.0 (Linux; U; Android 2.3.6; en-us; GT-I9210 Build/GINGERBREAD) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)



I think you always unable to do online checking at SHA? (at least that's what my ex boss told me)

After 58 min holding time on the phone, Chris you are right. SHA does not support online check in.
Thanks