Air New Zealand Air Points - How to contact LA Baggage Office

Dear all,

I have a lost bag (screw up on TAP) that was forwarded to Air New Zealand into LAX from LHR.

According to all the records, the bag should have arrived two days ago (info from Global Baggage Services).

But the contract agents that take the delayed baggage inquiries are not at all able to confirm anything.

I am sure the bag is sitting in the bag room at LAX.

Short of going there myself, I'd like a local LA contact. Does such a number exist?

Have you tried NZ Baggage Service on 1-866-767-2247 and press 7? Other than that I think no one else can help.

Have you tried NZ Baggage Service on 1-866-767-2247 and press 7? Other than that I think no one else can help.

It took NZ 6 days from the time the bag arrived to contact me. The phone number provided is useless. I had to hound them until they gave me a local contact.