Jul 20, 12, 4:56 pm
I had 3 coach seats booked LAX-GRU. I'm not an elite. When the 30 day mark hit, I logged in at 12:01am to get seat assignments. There was not a single seat available in rows 28-40. The only coach seats were 41-53. I called the next day and the person said there were none available in 28-40. I asked her how I could log on at 1 minute after seats were available, and I'm talking to her 30 hours after seats were available, and have the entire section taken. She didn't have a real answer, and I asked it 3 times. I called back the next day and this person gave me 3 seats together in row 31 without hesitation. What gives?