Miles & More (Lufthansa, Austrian, Swiss, and other partners) - Error message for OLCI at >23h?

Hello,

I have an award reservation for 2 days from now booked through CO that I can pull up on LH's site via My Bookings. I tried going through the OLCI process for the heck of it and got a scary error: "We are unable to find a valid ticket for you". Is this a standard error message when trying to check in too early, or do I potentially have a problem?

OLCI opens about 22-23h before scheduled departure. Before that you get the above error message.

So, naturally it's still not working at under 22h, and the reservations folks don't know why -- they say I'll just have to do it at the airport.

Sigh. :-)

It depends. I could just check in for my flight at +26h

OLCI opens about 22-23h before scheduled departure. Before that you get the above error message.

Which is the latest: like I have posted before, the OLCI window often opens like 25-30hrs before takeoff.

Hello,

I have an award reservation for 2 days from now booked through CO that I can pull up on LH's site via My Bookings. I tried going through the OLCI process for the heck of it and got a scary error: "We are unable to find a valid ticket for you". Is this a standard error message when trying to check in too early, or do I potentially have a problem?


I have had this occasionally when under 23h before departure. Just keep trying every hour or so, eventually it will work.

I have had this about twice in the past year, so not often but still annoying and it gets you worried the first time it happens.

I have had this occasionally when under 23h before departure. Just keep trying every hour or so, eventually it will work.

I have had this about twice in the past year, so not often but still annoying and it gets you worried the first time it happens.

Codeshares often (but not always) have this problem as well (where the flight is on LH metal and was booked as a CO flight etc).

OLCI ended up working the next morning. *shrug*

Oddly, it redirected me to SAS to check-in, despite both legs being on LH metal. (The first originated at BGO.)

OLCI ended up working the next morning. *shrug*

Oddly, it redirected me to SAS to check-in, despite both legs being on LH metal. (The first originated at BGO.)

If you originate at CPH you have to use the SAS check-in even for an all LH metal ITIN and a 220 ticket stock without any code share. Another "best policy" of IT. And to learn about this? You must phone and get a knowledgable agent or read 100 pages of FT.