Turkish Airlines Miles&Smiles - UA retroactive credit to M&S

Has anybody recently been successful in having miles credited to M&S retroactively via email or fax?

Background: I have two (of four) UA segments from early June that did not post. I sent an email to milesandsmiles@thy.com including attached BP and ticket - no response. I sent a fax two weeks later to +90 2124652363 with the same information. And finally, four days ago, another short email to milesandsmiles@thy.com asking about the status of my request - again, no answer.

Sending the scanned BP by email has worked in the past, I believe... or was I only lucky?

I placed several requests recently by email/phone/mail. M&S seems to be overloaded with requests of this kind. They need a good couple of weeks to answer.
My advice is to repeat your request every week. They will eventually respond. And a month later, you'll have an answer to one of your previous messages saying something like :"what's going on? Look! Your miles have already been credited!"