DanishFlyer
Jul 19, 12, 3:41 pm
I posted a suggestion to SAS via their website:
Simply to add seat changes to their potential flurry of text messages that they send me anyway.
The reason for this was that I had a seat change, that was not communicated to me other than by the receipt I got at the gate (I had my boarding pass on my cell phone, with the seat I picked).
I did not complain about the seat change (they don't guarantee seat choices anyway), but I'd have made other plans for the other end if I had known (yes, there is a difference between being in the back or being near the front, when you don't have to wait for luggage, and need to catch a train).
The reply was that if my seat is changed, the gate agent should make sure that I know when I present my boarding pass (she did not, but when I turned back to her and queried, she did look it up). And they poster me 500 miles.
Works for me.
Now I'm wondering how far back I need to go from the front of economy on intra-european flights to actually keep my seat (they moved at least two rows of economy passengers further back)...
DanishFlyer
Simply to add seat changes to their potential flurry of text messages that they send me anyway.
The reason for this was that I had a seat change, that was not communicated to me other than by the receipt I got at the gate (I had my boarding pass on my cell phone, with the seat I picked).
I did not complain about the seat change (they don't guarantee seat choices anyway), but I'd have made other plans for the other end if I had known (yes, there is a difference between being in the back or being near the front, when you don't have to wait for luggage, and need to catch a train).
The reply was that if my seat is changed, the gate agent should make sure that I know when I present my boarding pass (she did not, but when I turned back to her and queried, she did look it up). And they poster me 500 miles.
Works for me.
Now I'm wondering how far back I need to go from the front of economy on intra-european flights to actually keep my seat (they moved at least two rows of economy passengers further back)...
DanishFlyer