bmi diamond club - Waived cancellation fee on awards post *A?




travelkid
Jul 14, 12, 5:40 pm
I managed to book a TK award in the frenzy late May before final *A exit, however I later in June needed to CX it. Agent mentioned something along waived cancellation fees for *A tix post *A exit.

When the refund hit my CC this was not reflected. Anyone else heard about this?


FlyingOnceMore
Jul 14, 12, 6:53 pm
No, the cancellation fee is only being waived if the airline makes a major change to the booking which makes the ticket useless to you or obviously if they cancel the flight. I see no reason why they would waive the fee for a voluntary cancellation.

The FAQ is clear.....


Do the terms and conditions for redemptions change now that BA has purchased bmi?

No, the Diamond Club terms and conditions will apply for redemption bookings.

Guy Betsy
Jul 18, 12, 11:45 am
Looks like I will have a few cancellations...

Do we still call the same number .. to ICC?


RAPC
Jul 18, 12, 11:55 am
Yep, still a job for the ICC who are there and ready to 'help' on the same number ;)



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