Amtrak Guest Rewards - Guest Rewards number not on ticket purchased with iPhone App?
cranrob
Jul 13, 12, 11:31 am
I purchased a ticket this week using the Amtrak iPhone app. I just noticed my Guest Rewards number is not on the ticket stub beneath my name like it usually is. I checked, and the app has my Guest Rewards number in my profile.
Has anyone seen this? Did you get credit?
RogerD408
Jul 13, 12, 12:04 pm
Have you looked online to see if the trip shows up under your account?
Is there a traveler profile in addition to your account info? I'm not an iPhone user so I can't check it out for you.
Be sure to keep the stub in case it doesn't post!
cranrob
Jul 13, 12, 12:13 pm
Have you looked online to see if the trip shows up under your account?
Is there a traveler profile in addition to your account info? I'm not an iPhone user so I can't check it out for you.
Be sure to keep the stub in case it doesn't post!
It hasn't shown up yet (but neither has the trip I took 2 days earlier, which did have my GR number on the ticket).
Yes, my traveler profile has my GR number in it.
RogerD408
Jul 13, 12, 12:19 pm
It hasn't shown up yet (but neither has the trip I took 2 days earlier, which did have my GR number on the ticket).
Yes, my traveler profile has my GR number in it.
Sorry, I meant your Amtrak account, not AGR. I presumed the trip hadn't happened yet. If it has, then you might try booking a future trip and see if it makes the trip to your Amtrak account. Keep the ticket number handy in case you need it to cancel by phone (voice not iPhone).