Travel Tools - ExpertFlyer - assistance / help requests for newbies




batyam
Jul 2, 12, 1:27 pm
Hi,

Just subscribed as premium member. How do i find booking class/fare for a given flight on given days for AA?

Thanks


cmn.jcs
Jul 2, 12, 2:39 pm
Hi,

Just subscribed as premium member. How do i find booking class/fare for a given flight on given days for AA?

Thanks

What do you mean? Are you looking for published fares on a route, the availability of a fare for a route, or something else?

JDiver
Jul 2, 12, 2:55 pm
Welcome to FlyerTalk.

As this was posted initially in the ExpertFlyer Master Information and Updates Thread, we have moved your query into its own thread.

Please take a few minutes to go to the American AAdvantage Forum (http://www.flyertalk.com/forum/american-aadvantage-445/) (link) and look over the "sticky" FAQ thread at the top of the Forum page; there are information and links to relevant threads there, as well as a Wiki, that will answer your questions.

JDiver, Senior Moderator

Hi,

Just subscribed as premium member. How do i find booking class/fare for a given flight on given days for AA?

Thanks


ExpertFlyer Voice
Jul 2, 12, 3:03 pm
Hi,

Just subscribed as premium member. How do i find booking class/fare for a given flight on given days for AA?

Thanks

Welcome to ExpertFlyer batyam. First, go here:
http://www.expertflyer.com/new-to-expertflyer and read the EduGuide, it explains availability, fares and the relationship between them. If you still have questions, feel free to post here or email us.

batyam
Jul 3, 12, 6:21 am
Looking for published fares on given flight. Specifically, JFK to LHR on 5/1/13, flight 100. Did go over user guide but couldnt find it. Understand it is basic, i just seems not to be able to find the right page.

Thanks

cmn.jcs
Jul 3, 12, 6:42 am
Looking for published fares on given flight. Specifically, JFK to LHR on 5/1/13, flight 100. Did go over user guide but couldnt find it. Understand it is basic, i just seems not to be able to find the right page.

Thanks

You're looking for Fare Information. See page 8 in the user guide.

ExpertFlyer Voice
Jul 3, 12, 8:35 am
Looking for published fares on given flight. Specifically, JFK to LHR on 5/1/13, flight 100. Did go over user guide but couldnt find it. Understand it is basic, i just seems not to be able to find the right page.

Thanks

Please read the EduGuide (not the User Guide) which explains how to do what you are trying to do.

EZETravel
Jul 3, 12, 11:44 am
I have found a fare using EF. This is AA QLX0AA3G. How do i book this? in AA.com i don't find it.

Thanks

cmn.jcs
Jul 3, 12, 11:47 am
I have found a fare using EF. This is AA QLX0AA3G. How do i book this? in AA.com i don't find it.

Thanks

Did you check the availability of the fare?

See the first FAQ under "Retrieving Travel Information."

EZETravel
Jul 3, 12, 12:00 pm
The issue is i want to check from now to 3 months, how can i see that instead of 3 days

batyam
Jul 3, 12, 12:56 pm
May be something wrong with my account setup, but i dont see an option to view prices for different booking classes. I did read EduGuide. Can someone give me steps?

Thanks

ExpertFlyer Voice
Jul 3, 12, 1:41 pm
The issue is i want to check from now to 3 months, how can i see that instead of 3 days

The Flight Availability search is only a maximum of +/- 7 days. You can view fare tariffs via the Fare Information search for the next year by using the Show Fares for All Travel Dates option. However if you are looking for a multi-month flight price search calendar, use a meta search.

May be something wrong with my account setup, but i dont see an option to view prices for different booking classes. I did read EduGuide. Can someone give me steps?

Thanks

The Fare Information search shows the prices for the published fare tariffs in various booking classes. If you have a Free account, click the Upgrade button to get a 5-day free trial of our Premium service.

ExpertFlyer does not price out specific flights, that is what other websites or airline websites do. The EduGuide describes the relationship between the Fare Information search, which shows the published fares, and the Flight Availability search, which shows the availability of each fare class for a flight.

EZETravel
Jul 4, 12, 5:39 pm
I did a search and i found this, is says with surcharges. It is EZE-FRA. When i called AA to book it they say is without taxes and the total price is 1800. Why EF show it is with surcharges when is without them?



SLE03CQ1 AA S Round-Trip 790.00(USD) E 08/29/12
01/23/13
12/09/12
05/24/13
V / --

ExpertFlyer Voice
Jul 4, 12, 10:37 pm
I did a search and i found this, is says with surcharges. It is EZE-FRA. When i called AA to book it they say is without taxes and the total price is 1800. Why EF show it is with surcharges when is without them?



SLE03CQ1 AA S Round-Trip 790.00(USD) E 08/29/12
01/23/13
12/09/12
05/24/13
V / --

The ExpertFlyer Fare Information search lists published fare tariffs, not the prices of specific flights or itineraries. Although we ask the GDS to include the surcharges in the fares, that isn't always possible as it requires that the YQ be listed in the Surcharges section of the fare rules and that the surcharges aren't flight specific. Unless both those conditions are met, then the GDS can't properly estimate the YQ surcharges based on tariffs alone and won't return fares with the YQ included.

EZETravel
Jul 5, 12, 4:56 am
Is possible to add a cheap fare search to EF? I think with that you will sell more subscriptions.

ExpertFlyer Voice
Jul 5, 12, 9:05 am
Is possible to add a cheap fare search to EF? I think with that you will sell more subscriptions.

There are many, many other websites that do low fare flight searching, some that execute it very well and provide month long searches. You can search for low published fare tariffs on ExpertFlyer, we will consider it for a future improvement, but we have no plans to offer a low fare flight search at this time.

Apieinthesky
Jul 13, 12, 12:58 am
I have a question. When I'm searching for fare availability, is it possible to show all fares for that day (when I need to select the time of day). Someone suggested selecting 12:00AM, but doing that only gave me flights before noon, when I know there are mor flights later in the day.

I am on the trial membership right now and considering subscribing to premium, but this is really annoying as I have to do each search multiple times with different times of the day.

Thanks.

ExpertFlyer Voice
Jul 13, 12, 10:03 am
I have a question. When I'm searching for fare availability, is it possible to show all fares for that day (when I need to select the time of day). Someone suggested selecting 12:00AM, but doing that only gave me flights before noon, when I know there are mor flights later in the day.

I am on the trial membership right now and considering subscribing to premium, but this is really annoying as I have to do each search multiple times with different times of the day.

Thanks.

If you mean Flight Availability, then if the GDS we're using for that search allows it, we can sometimes show a Get More Results link under the list of flights in which case you can use that. Otherwise no, you would have to either change the time of day, or narrow your search by specifying airlines or a specific connecting city.

Here's a tip, the "No Interline" and "At least X Connection" options force the system to use a GDS that returns more results then the default one. If you can use one of those options, that's an easy way to see more flights.

cmn.jcs
Jul 13, 12, 12:13 pm
If you mean Flight Availability, then if the GDS we're using for that search allows it, we can sometimes show a Get More Results link under the list of flights in which case you can use that.

Out of curiosity, under what conditions will the Get More Results link show?

ExpertFlyer Voice
Jul 13, 12, 1:05 pm
Out of curiosity, under what conditions will the Get More Results link show?

It varies based on GDS used and the quantity and type of results, however it is not something that we control.

csd97tj
Jul 23, 12, 9:51 am
So I have been playing around with Expert Flyer trying to figure out the ins and outs. The latest thing I am trying to understand is the Fare Information tab. I understand that the fares displayed are for filed fares and do not include taxes/fees. What I have been doing is flipping between Expert Flyer and ITA to get an idea of what an all in fare would be. The example I am playing with today is a flight from ORD-EZE on 04/25/13 returning 05/13/12. One of the fares displayed, ULX28VNQ, has a r/t price listed as $728. So off to ITA I go, to try to find that and get an accurate idea of the cost all in. ITA displays that booking class, but it does not show the same base round trip fare. Instead it shows ord-eze as $644 and eze-ord as $669. when I played around with other flights, say ord-lhr, the fares displayed on ITA match those i find on Expert Flyer. For example, the base fare of $213 was shown on ITA as two legs at $106.50. Made sense.

What am I doing wrong?

ExpertFlyer Voice
Jul 23, 12, 9:29 pm
So I have been playing around with Expert Flyer trying to figure out the ins and outs. The latest thing I am trying to understand is the Fare Information tab. I understand that the fares displayed are for filed fares and do not include taxes/fees. What I have been doing is flipping between Expert Flyer and ITA to get an idea of what an all in fare would be. The example I am playing with today is a flight from ORD-EZE on 04/25/13 returning 05/13/12. One of the fares displayed, ULX28VNQ, has a r/t price listed as $728. So off to ITA I go, to try to find that and get an accurate idea of the cost all in. ITA displays that booking class, but it does not show the same base round trip fare. Instead it shows ord-eze as $644 and eze-ord as $669. when I played around with other flights, say ord-lhr, the fares displayed on ITA match those i find on Expert Flyer. For example, the base fare of $213 was shown on ITA as two legs at $106.50. Made sense.

What am I doing wrong?

The difference may be fuel surcharges. ExpertFlyer does not price out specific flights or itineraries whereas ITA does. As such sometimes the GDS we use to display the fare tariffs can't include the fuel surcharges in the "base" fare returned as it is based on the actually flights flown. Click the Show Fares Without Surcharges option on the results page to see if the price goes down, then you know if surcharges were applied or not.

csd97tj
Jul 24, 12, 6:48 am
I clicked the show without surcharges and there was no change.
I'll keep playing around with it.

Thanks for the help!

MichaelKade
Aug 9, 12, 9:30 pm
I'm currently trying to find another flight LAX-ATL-PIT and I know for a fact EF isn't showing all itineraries under "Flight Availability." How do I know? My current flight isn't on there. :-(

Am I doing something wrong?

Searching for LAX-PIT with a connection in ATL on DL 9-15-2012.

As a side, is there any way to order the flights chronologically?

ExpertFlyer Voice
Aug 10, 12, 10:42 am
I'm currently trying to find another flight LAX-ATL-PIT and I know for a fact EF isn't showing all itineraries under "Flight Availability." How do I know? My current flight isn't on there. :-(

Am I doing something wrong?

Searching for LAX-PIT with a connection in ATL on DL 9-15-2012.

As a side, is there any way to order the flights chronologically?

If there are many flight options, not all can be shown at once as the reservation systems only return a limited amount of flights at a time. If you know the time of departure, set it in the search. If you need further assistance, please email us for help.

MichaelKade
Aug 15, 12, 1:45 pm
Not displaying the fares despite checking dates/fare codes. Any advice?

inlanikai
Aug 15, 12, 7:05 pm
Your statement is very non-specific, especially since I am seeing fare information for some sample routes I just tried, such as JFK-LAX in Sept and Oct.

Suggest you email EF customer care with route, date and airline specifics.

armagebedar
Aug 20, 12, 7:56 pm
When searching for carrier-specific and IATA normal fares, I've noticed that carriers will often issue two fares (e.g. two C fares) with the exact same rules at very different prices. When I try to construct an itinerary using said fare in ITA, invariably the higher fare is used. (Nothing is returned when I try to force the lower fare basis to be used.)

Why are multiple fares displayed like this in EF, and why would a reservation system ignore the lower fare?

ExpertFlyer Voice
Aug 20, 12, 8:59 pm
When searching for carrier-specific and IATA normal fares, I've noticed that carriers will often issue two fares (e.g. two C fares) with the exact same rules at very different prices. When I try to construct an itinerary using said fare in ITA, invariably the higher fare is used. (Nothing is returned when I try to force the lower fare basis to be used.)

Why are multiple fares displayed like this in EF, and why would a reservation system ignore the lower fare?

Did you check for differences in the routing rules? Are you comparing 2 YY fares or a YY fare to a carrier fare? Carriers don't issue YY fares, they are common to all applicable carriers.

Charlie Kilo
Aug 31, 12, 5:55 pm
With regards to the fare buckets in the availability page, can I ask what the difference between 'C' and '0' is?

ExpertFlyer Voice
Aug 31, 12, 6:28 pm
With regards to the fare buckets in the availability page, can I ask what the difference between 'C' and '0' is?

If you click on the class code you'll see a popup with an explanation of what it means. C means that it has a closed wait-list.



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