Cathay Pacific Asia Miles - To renew early or not to

My current membership year will end at the end of August. I am now sitting at 37.6 sectors and 45k+ miles. I have one short haul coming up next week (which will put me at 40.1 sectors) and a long haul in mid July. I know I will not be able to make Diamond. My question is whether I should ask for an early renewal.

I have already called MPC, they said there is no problem on my request. However, my new membership will end Jul 31. If I don't do it, I will be "wasting" almost 8000 miles and 2.5 sectors. The inbound will be in August, so there will not be a problem.

What will you guys do?

Thanks

i'd remove ur MPC number at the gate of your july flights, then claim missing mileage once u have renewed at end of july.

i'd remove ur MPC number at the gate of your july flights, then claim missing mileage once u have renewed at end of july.

Exactly

I do this every year

Exactly

I do this every year

Wow ... thats a great idea. Can I do this at the lounge or is it better at the gate? Would that affect my chances of Op-up on that particular flight if I do it before the gates?

Wow ... thats a great idea. Can I do this at the lounge or is it better at the gate? Would that affect my chances of Op-up on that particular flight if I do it before the gates?

Yes, it almost certainly will affect your op-up chances if you do it too early. Doing it at the last minute at the gate is the best strategy.

But yeah brilliant idea. CX gives you 6 months to claim missing miles too.

Thanks for the idea. Why didn't I think of it! I am sure there won't be any problem asking them to remove the number in HK, but I wonder if they will do it at MNL. I remember I tried that once in LAX and they said it was too late at the gate.

i'd remove ur MPC number at the gate of your july flights, then claim missing mileage once u have renewed at end of july.

Thanks for the idea. Why didn't I think of it! I am sure there won't be any problem asking them to remove the number in HK, but I wonder if they will do it at MNL. I remember I tried that once in LAX and they said it was too late at the gate.

I had the experience of trying to that in the past. However, the check-in agent told me that FFP can only be added, changed, but not removed (in the check-in system). Another time another check-in agent tried to use 0000000000 instead, but the miles were still posted to my account. All these are pre-system migration experiences, so don't know if things have changed by now.

I had the experience of trying to that in the past. However, the check-in agent told me that FFP can only be added, changed, but not removed (in the check-in system). Another time another check-in agent tried to use 0000000000 instead, but the miles were still posted to my account. All these are pre-system migration experiences, so don't know if things have changed by now.

There r still problems and doesn't always work ESP on other oneworld airlines

Hi FTers,

Anyone heard of any success removing the FF number for QF flights?

On a related note, if I am like 1000 miles short of attaining a tier (e.g., silver), will MPC be willing to have an early reset, so that I can earn fully the miles from a LHR-HKG flight (which is like 6000 miles)?

Thanks for any input!;)

On a related note, if I am like 1000 miles short of attaining a tier (e.g., silver), will MPC be willing to have an early reset, so that I can earn fully the miles from a LHR-HKG flight (which is like 6000 miles)?

Don't think so if it is before the end of your scheduled membership year. If you are 1000mi short for renewal at the end of your membership, though, you should be fine.

Thanks ernest! :)

Just wanna seek you guys' advice:
I just passed Gold tier qualification and will have 32000 miles in my upcoming trip. Does it worth it to make another 28000 mileage run to attain Diamond, or renew early as Gold? Those 28000 miles definitely are sth unplanned yet.
Thx alot!

My situation is slightly different to yours. I've also re-qualified for my Gold for another year (my current membership ends in the end of Dec), and I am definitely going to hit diamond from my up-coming trips. But I don't know if I really wanted to do that, as I am quite happy being a Gold for now. Also I doubt that I am going to fly 120000 miles next year. (And I know that I am going to be quite upset to be bump down to Gold next year). The tricky thing is that my up-coming trips are with AA & QF. I'm worrying that claiming missing miles from the oneworld partners is going to be a hassle.

Hi Kleenlex,

I do understand this. Me too. If I qualify for dia, if next year I am not hitting 120000 there is no dia; but is it true that if I got 59000 I am bumped down to silver not gold as soft landing?


My situation is slightly different to yours. I've also re-qualified for my Gold for another year (my current membership ends in the end of Dec), and I am definitely going to hit diamond from my up-coming trips. But I don't know if I really wanted to do that, as I am quite happy being a Gold for now. Also I doubt that I am going to fly 120000 miles next year. (And I know that I am going to be quite upset to be bump down to Gold next year). The tricky thing is that my up-coming trips are with AA & QF. I'm worrying that claiming missing miles from the oneworld partners is going to be a hassle.

The tricky thing is that my up-coming trips are with AA & QF. I'm worrying that claiming missing miles from the oneworld partners is going to be a hassle.

For QF, it can be submitted online. For AA, it takes a while, but will get through as long as you keep the E-TKT and BP.

Hi Kleenlex,

I do understand this. Me too. If I qualify for dia, if next year I am not hitting 120000 there is no dia; but is it true that if I got 59000 I am bumped down to silver not gold as soft landing?

For 59000 I believe CX will give you a soft landing, but not sure if a lot less.

the first time I achieved Gold I was about 9000 miles short. bizarre. I'm not a particular high revenue passenger either, but I do feedback on how each of my flight goes to CX in email. Last time I was approached by a purser?? (dressed in gold top), saying that I'm known to be a very friendly & nice passenger. She was very delighted to have me on-board. Well I criticize CX's seat all the time, but I do find CX service very pleasant most of the time. Maybe that makes a bit of differences??

the first time I achieved Gold I was about 9000 miles short. bizarre. I'm not a particular high revenue passenger either, but I do feedback on how each of my flight goes to CX in email. Last time I was approached by a purser?? (dressed in gold top), saying that I'm known to be a very friendly & nice passenger. She was very delighted to have me on-board. Well I criticize CX's seat all the time, but I do find CX service very pleasant most of the time. Maybe that makes a bit of differences??

can you please share what year was this? thanks

I think it was about 2 or 3 years ago. Sorry I really am having trouble remembering it.

I never pay attention to these details but my wife was shy 543mi before becoming SL. MPC wouldn't upgrade her. Her next flight was CGK-HKG-YYZ. Technically she made SL right after the CGK-HKG leg. But her account now shows she is SL with 30,000mi to go to renew, while technically she should at least have 7800mi for the HKG-YYZ leg.

Is this something I can complain to get fixed or should I just rest my case? :confused::(

That sucks. I think CX probably can have a think about adopting BA's new approach. It's quite similar to DL's rollover miles. BA explains "You continue to earn Tier Points throughout your membership year (12 months from your date of joining) even after you move up a tier. So, for example, when you hit Bronze, you're already half way to Silver" (from BA.com).

That sucks. I think CX probably can have a think about adopting BA's new approach. It's quite similar to DL's rollover miles. BA explains "You continue to earn Tier Points throughout your membership year (12 months from your date of joining) even after you move up a tier. So, for example, when you hit Bronze, you're already half way to Silver" (from BA.com).

It definitely sucks for a newbie like me. Had I been aware of this (partially my fault for not reading through this forum) I would've made arrangements to avoid this like some members.

So for those more experienced members, am I SOL or can MPC do something about it? I consistently fly on J revenue already three times this year YYZ-HKG-CGK-HKG-YYZ.

I'm very experienced myself either, but I think you should probably try to reason with them. I'd try a few times too because each customer service offer is different. Given your flying history, they'd probably arrange something for your wife.

I have emailed MPC this morning and will let you FTers know of the results. Thank you.

I never pay attention to these details but my wife was shy 543mi before becoming SL. MPC wouldn't upgrade her. Her next flight was CGK-HKG-YYZ. Technically she made SL right after the CGK-HKG leg. But her account now shows she is SL with 30,000mi to go to renew, while technically she should at least have 7800mi for the HKG-YYZ leg.

Is this something I can complain to get fixed or should I just rest my case? :confused::(

Sorry, but that's just how CX works, for everyone.

Sorry, but that's just how CX works, for everyone.

I understand. But she made SL after the CGK-HKG sector. And flew the HKG-YYZ sector on SL. So miles flown in this sector should go towards her SL status, no?

I understand. But she made SL after the CGK-HKG sector. And flew the HKG-YYZ sector on SL. So miles flown in this sector should go towards her SL status, no?

Sorry I was not being clear. I was mainly targeting on the first part, where you said MPO would not grant her SL membership before departing CGK, and Kleenlex's comment about rollover miles, although it also applies to the rest of your statement to some extent. You can try, but I would not put too much hope on it.

"Thank you for contacting The Marco Polo Club Service Centre.

This is to explain that mileage of your flights from Jakarta to Hong
Kong and Hong Kong to Toronto were credited to your account at the same
date, therefore, all your previous Club miles and sectors have been
reset to zero when your membership has been upgraded.

We are sorry that we are unable to credit the Club credits of your
flight CX826 to your current account as it has been credited to your
previous membership year.

8 July 2012 CX826 Hong Kong - Toronto

However, we would be grateful to record a remark in your profile about
this flight. If you incur a shortfall in next renewal, the above flight
would be taken into consideration. Please do contact us closer to your
renewal date if this might happen and we will review your membership
accordingly.


Kind regards

Ryan Wai
Customer Relations Executive
Membership Administration
The Marco Polo Club Service Centre"

See above the reply of MPC. Should I escalate or let it be? If I let it be, what is the likelihood I will be able to "charge" this in the next renewal or upgrade if I shortfall by this amount or less?

See above the reply of MPC. Should I escalate or let it be? If I let it be, what is the likelihood I will be able to "charge" this in the next renewal or upgrade if I shortfall by this amount or less?

Let it be. As I said, this is standard CX practice, and it is indeed true that, should your GF be short of less than the miles for HKG-YYZ next year, CX will still renew her.

i'd remove ur MPC number at the gate of your july flights, then claim missing mileage once u have renewed at end of july.

Happy to report that I have managed to remove the membership number from both sectors of today. The CSO all know what I was talking about and happily complied with my request.

Happy to report that I have managed to remove the membership number from both sectors of today. The CSO all know what I was talking about and happily complied with my request.

Can you report back and let us know if the miles indeed do not post within the next 2 days or so? Last time my mom tried that and the miles still posted, even though the membership number is not seen on the BP.

Can you report back and let us know if the miles indeed do not post within the next 2 days or so? Last time my mom tried that and the miles still posted, even though the membership number is not seen on the BP.

I am pretty sure it will not post because the ISM came by and asked me to sign up for MPO, but we'll see.

Let it be. As I said, this is standard CX practice, and it is indeed true that, should your GF be short of less than the miles for HKG-YYZ next year, CX will still renew her.

Thanks, Ernest, you're always a wealth of knowledge! :D

Happy to report that I have managed to remove the membership number from both sectors of today. The CSO all know what I was talking about and happily complied with my request.

How exactly did you remove your number at the gate? Since the CSOs all know and this is no longer a "trick", can you just flat out request for this at the gate prior to boarding? Is there any particular thing to say, i.e. do you have to explain your situation? What if they wouldn't let you take it off?

If u remove at gate there is a chance the miles will post as when they close the flight some docs had your mpo number and it might get picked up anyway. Best to remove it before the gate when u know won't get any opup. If u require special attention as DM umcan ask them to include it in the crew remarks or just tell the ISM you are DM

Can you report back and let us know if the miles indeed do not post within the next 2 days or so? Last time my mom tried that and the miles still posted, even though the membership number is not seen on the BP.

flown TPE-HKG-SYD on 5 JUL, asked the TPE gate agent to remove the CX MPC, so far the miles have not been posted! both BPs show "0000000000 CXFFP" (10 zeros)

QF SYD lounge agent was happy to remove my MPC number prior a QF's flight. it shows completely blank at the "service information"

it's about 1.5 weeks now and no miles have been posted so i guess it worked for me.

Well I spoke too soon. The sector from MNL to HKG was posted. Nothing much can be done now. However, HKG to YVR was not. I called MPO and confirmed it is not shown in their system.

When I made the request with the CSO, I just told her I have already earned enough sectors and would like to credit it in the new membership year. They were all happy to comply.