bmi diamond club - The avios transfer tool. The BA site says it is available, but I can't find it

Using the transfer tool:
You can transfer as many destinations miles as you like at the rate of 1:1. Simply log in to your Executive Club account and go to the ‘Manage My Account’ page. Here you’ll find a link to the transfer destinations miles tool under the ‘Your Options’ section.
Before you start a transfer please ensure that your contact details, including your name, email address and date of birth are up to date in both your Diamond Club and Executive Club accounts. Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible.
Transfer your destinations miles now

July 3rd is when this is scheduled to make an appearance.

I agree, but the site talks as if it is actually there, however, under combine my miles, it only shows Iberia.

I agree, but the site talks as if it is actually there, however, under combine my miles, it only shows Iberia.

bmi have been teaching BA a thing or two about running a website :p

Where's your date of birth on the DC site? Can't find it to check. Not that I can think why it'd be wrong.

Dear all

We are preparing the website ahead of the transfer tool being available on 03 July so you may see some references to this on ba.com where this will be available, including the terms and conditions.

If we do manage to get this ready earlier than 03 July I will let you know so that you can send me any feedback or questions you may have.

Warm regards

Nicci

DC doesn't actually require your date of birth; and BAEC only has it in the context of APIS data. I can't seem to find any option in Diamond Club to register APIS data.

I think it will be OK to overlook this requirement of matching dates of birth.

Your DOB is hidden in your personal data and definitely not visible on the DC site (might have been visible many moons ago but it's so long ago I can't remember and may have made that bit up)

Oh yes, you are right. Looking at the DC sign-up form, they do (of course) request a Date of Birth.

Yep, you add your DOB at DC sign up for it never to be seen again, so if you made an error all those months, years, decades ago, there's no way to fix it. Not clever, given BA seem to want it as part of the check process for transfers.

Yep, you add your DOB at DC sign up for it never to be seen again, so if you made an error all those months, years, decades ago, there's no way to fix it. Not clever, given BA seem to want it as part of the check process for transfers.

This seems unfair to me.

Members should not be holding BA responsble for members own mistatement of their own date of birth whether by accident or design. They would be the first to complain if someone transferred miles out of their BD account to any old Avios account by giving any old DOB. I can see the posts now ......

Most organisations use DOB as a viable and reasonable identitity check ... and if for example members had created mutliple accounts at some time in the past with false DOB's (and can't remember them!) or if they think they got it wrong ( :confused: ) then why not transfer one mile first to check it out. Simple.

The issue of non-matching dates of birth is not fairly an issue you can criticise BA for ... but is certainly an issue people would complain about if BA hadn't used it even as a first level security attempt as an ID and if then members had lost their balances through a very simple fraud. It doesn't prevent fraud but is simply a further layer of sensible protection designed to try and protect members balances.

If we do manage to get this ready earlier than 03 July I will let you know so that you can send me any feedback or questions you may have.

Warm regards

NicciThanks for the update Nicci. ^

Yep, you add your DOB at DC sign up for it never to be seen again, so if you made an error all those months, years, decades ago, there's no way to fix it. Not clever, given BA seem to want it as part of the check process for transfers.

Also not clever if you make a mistake in your BAEC application. Having said that though at least your DOB is visible via the APD data.

One can only hope that BA have coded the app and not bmi IT ;)

Hi all

You can call your local service centre to update your date of birth if you need to. In the event there is a genuine reason that it's not up to date or incorrect for some reason we will do what we can to help

regards

Nicci

Hi all

You can call your local service centre to update your date of birth if you need to. In the event there is a genuine reason that it's not up to date or incorrect for some reason we will do what we can to help

regards

Nicci

Thanks for that Nicci ^

Nicci, I have a BA household account, can I split it, or can I open a new one under my name? Why should I suffer?

amrom you don't need to do anything - you can transfer to your individual balance - if you transfer to the Executive Club it will automatically show as a total balance in your Household Account so there's no need to worry.

regards

Nicci

Hi all

You can call your local service centre to update your date of birth if you need to. In the event there is a genuine reason that it's not up to date or incorrect for some reason we will do what we can to help

regards

Nicci

Nicci,

I checked some of my family members... some indeed have had their DOB registered when they opened their DC accounts, but some others did not (and there are screenprints to prove that DOB wasn't required at signup). How then for those without DOBs recorded in DC? Does the member need to ADD it into DC before the transfer can be effected?

Where's your date of birth on the DC site? Can't find it to check. Not that I can think why it'd be wrong.

IIRC I was invited to join DC in the check-in queue at EDI some years ago. It was all a bit rushed and I have no idea if I or the DC rep did the entries or got it right :(.

Nicci,

I checked some of my family members... some indeed have had their DOB registered when they opened their DC accounts, but some others did not (and there are screenprints to prove that DOB wasn't required at signup). How then for those without DOBs recorded in DC? Does the member need to ADD it into DC before the transfer can be effected?
I am pretty sure that I did not give DOB when I signed up. All they needed was an address and email..

Hi all

If you are unsure about your date of birth then ensure your email address in both accounts are the same. If they are the same and you continue to have problems then call your local service centre to check your date of birth.

The best advice I can offer at this point is to follow the above guidance, wait til the ability to transfer is live and then we can take it from there. I urge people to use this thread to channel any questions or queries before you place a call and so I can manage any queries in on place

Warm regards

Nicci

Whilst not expecting I will have any of these issues I just wanted to say thank you to Nicci and BA for having someone on the thread able to advise. Many thanks.

If you are unsure about your date of birth then ensure your email address in both accounts are the same.

I know that I use different email addresses for each organisation, and I keep it that way so I can sort/filter messages as they arrive. I'll try to ensure the DoB get aligned before I shuffle any points.

If you're happy to status match a DC account haven't you taken that as proof of a shared identity, so transferring from that account ought to be no problem?

If you are unsure about your date of birth then ensure your email address in both accounts are the same.

I really feel this is an absurd requirement. I use a different email address for every service I register with. If you want to ensure that it's the same person, perhaps email them a token which has to be entered on the site or something like that?

I really feel this is an absurd requirement. I use a different email address for every service I register with. If you want to ensure that it's the same person, perhaps email them a token which has to be entered on the site or something like that?

Why?

There's no pleasing some people. BA have underwritten your BMI balances and surely BA should be complimented on doing all it can to make it difficult for the naughty guys to steal your miles?

What is so difficult in changing your email address on your DC account to be in sync to your BA account (even if just temporarilly) to effect the transfer - and then if you really must - change it back again?

Don't you take some comfort in these basic safeguards?

Why?

There's no pleasing some people. BA have underwritten your BMI balances and surely BA should be complimented on doing all it can to make it difficult for the naughty guys to steal your miles?

What is so difficult in changing your email address on your DC account to be in sync to your BA account (even if just temporarilly) to effect the transfer - and then if you really must - change it back again?

Don't you take some comfort in these basic safeguards?

^^^

I don't know the score these days but not so long ago it used to take a few weeks for a simple change of email address to weave its way through the Diamond Club databases and you start to receive mail to that address.

^^^

Thanks.

So far, DC members have been incensed that BA don't allow (a) any name even if they aren't the same (b) any address (c) any email address and even (d) any date of birth - to transfer miles.

And if they were to transfer people's miles to any old account without these safeguards and the miles went AWOL - what will they post?

BA can't seem to do right when it tries to protect members from themselves.

:td:

Hold your horses there....

While there's some feigned outrage (what's new on this forum....), some are calmly pointing out that bmi's IT ain't too fancy when it comes to checking or changing personal data. Given BA are looking for things to match, it's an perfectly valid concern to raise.

Hold your horses there....

While there's some feigned outrage (what's new on this forum....), some are calmly pointing out that bmi's IT ain't too fancy when it comes to checking or changing personal data. Given BA are looking for things to match, it's an perfectly valid concern to raise.

My post did nothing to contradict that concern.

I don't know the score these days but not so long ago it used to take a few weeks for a simple change of email address to weave its way through the Diamond Club databases and you start to receive mail to that address.

Agreed, I had different email addresses at DC and BAEC. Far easier to change the BAEC address online to match the DC one.

cal

Well, even if you use different email addresses for different programs, it's not a problem to change one to match, transfer and change back, right? Especially if the program will have 0 miles from then on and probably closed soon.
I've changed the email address for BMI recently and it looks like the change is immediate, unlike it was years ago.

There's no pleasing some people. BA have underwritten your BMI balances and surely BA should be complimented on doing all it can to make it difficult for the naughty guys to steal your miles?

Surely if I use two different email addresses and have to confirm ownership of both of them, that makes it harder for the bad guys to compromise my account? Of course I can change my email address temporarily to match, but it just makes me think that some people have such a narrow view of the world to think that people only have a single email address.

Can we confirm two things please?
1) Transfers made from an individual who is part of a BD household account to the individual who is also part of BA household account will go through?
2) will transfer be instant?
Thanks

Of course I can change my email address temporarily to match, but it just makes me think that some people have such a narrow view of the world to think that people only have a single email address.The vast majority of people in the world who use email use only a single email address for all purposes. Moreover, it's relatively uncommon for two different people of the same name to share a single email address. So what's unreasonable about the way in which BA is going about matching accounts to reduce the risk that miles are being transferred from a BD account belonging to one person to a BA account belonging to someone else?

Amrom the answer is yes to both of your questions

Regards

Nicci

The vast majority of people in the world who use email use only a single email address for all purposes.

I used to do that. Then I lost my job. And thus much of my email, because there is no way you can remember every organisation and person over 16 years that you gave your email address to. I really don't recommend this policy!

The vast majority of people in the world who use email use only a single email address for all purposes.Really? Most folk I know have a personal email and a work email (plus sometimes more than that) - I'd have thought two was the normal minimum! :)

I really don't recommend this policy!I'd have thought two was the normal minimum!I don't recommend the policy either, and don't do it myself. But looking amongst my friends and family, very few actively use more than one email address. Those who do generally have no self-discipline about which to use (possibly caused by autoforwarding). And many who do have more than one email address have specifically asked that I only use their work email address because they only check their personal email addresses about once a month.

Whichever camp you fall into, BA's purpose is to check that the person whose BD account is supplying the miles is the same person whose BA account is to receive them. Using email address as part of confirmation of the match seems eminently sensible. However many email addresses any one person has, it must be undeniable that there are only fairly remote prospects that another person of the same name shares the use of one of those email accounts.

Totally agree, Globaliser.

Totally agree as well, as I have 12 email accounts at the moment and use a secure password programme to log all the details. (Keepass, but other programmes are available).

Noiseboy

Totally agree as well, as I have 12 email accounts at the moment and use a secure password programme to log all the details. (Keepass, but other programmes are available).

Noiseboy

I use an infinite number of email addresses across 4 domains I own. Every time I do business with anyone online a new email address is created. Quite simple to remember ...... eg ocado@mydomain.com or ba-myname@mydomain.com and ba-mywifesname@mydomain.com.

This has loads of benefits.

One is that when I receive spam purporting to be from a bank for example I can immediately see the email address it was sent to and discard it if it's spam. I can also set up Mailwasher filters to bin mail automatically from known spam sources or people or organisations I no longer wish to see mail from or who I know longer do business with can be filtered to the bin. Organisations that send more spam than I expected and ignore requests to stop can be killed dead using filters and sent to the bin.

I can also see who I have dealt with who have had their email systems security compromised. You'd be suprised how many top name organisations have had their systems compromised. Recently an on-line old-established bookmakers had their system compromised and I was able to warn them and change all my settings. If I'm traveling and only want to see mail in an emergency then selected people know to send it to emergency@mydomain.com - and everything else is filtered and sent "I'm away" messages and waits until I get back. Emergency stuff comes to my ipad.

I find no downsides to have literally hundreds of email addresses- but lot's of upsides.

In this case all I had to do was reset my BA email address to bmi@mydomain.com.

It isn't really (I hope!) an issue and certainly appreciate BA taking some basic steps to save me hassle.

The best advice I can offer at this point is to follow the above guidance, wait til the ability to transfer is live and then we can take it from there. I urge people to use this thread to channel any questions or queries before you place a call and so I can manage any queries in on place

As and when the transfer tool becomes available, we'll have a specific thread dedicated to reporting and tracking any issues that may arise.

Now that Nicci kindly clarified some information, I have a question for the BD guys.
After a household account is created at BD, it empties out the family member's account (unlike BA where the individual still stays with their balance), if so how is one to initiate the transfer, if there is 0 miles in the individual household member's account? [as it's all in the lead members account]
I am just quite "anxious" as I am waiting to make quite afew redemption as soon as possible. Thanks

After a household account is created at BD, it empties out the family member's account (unlike BA where the individual still stays with their balance), if so how is one to initiate the transfer, if there is 0 miles in the individual household member's account? [as it's all in the lead members account]
It does? I have a family membership with BD and the individual members retain their own miles - just like BA.

As far as I can tell, the only real differences between BD and BA in terms of household miles are:

- No transferring of miles between members with BA (possible with BD), without paying a fee
- Redemptions come out of all balances proportionally with BA, unlike BD

As Nicci and others have said, you should just be able to transfer from each individual member on BD to their own BA accounts. Or, in theory, you can transfer all miles within the BD scheme to the head of household's account, and then transfer that into the BA individual account. Assuming they don't disable that functionality...

Assuming they don't disable that functionality...

they better not, as in my case, all members accounts are 0 only the head of the account has xxxx destination miles, so hopefully he can transfer to his BA account.

Right I am a bit confused. Been reading these threads but am still confused.

I have a BMI credit card which I am amassing miles on. I wish to transfer these to Avios in due course. I have an Avios household account. My Avios have been collected wholly by Lloyds TSB credit card spend and conversion from Tesco points. I have now signed up to BA Executive club but have no miles as yet but have a number. It is a simple blue membership.

How can I convert my BMI miles into Avios in my household account? Is this by transferring using the tool to my new blue Exec club number then can I transfer from that to my household account?

Thanks in advance for your patience.

Welcome to FlyerTalk! If you have a BA Household Account, then any miles transferred into your BA individual account will also be in your Household Account.

I'm sure things will work out okay after a few teething problems. My addresses on both DC and BAEC accounts don't match because DC doesn't list Argentina as a country. It no longer has "Other" either.

Welcome to FlyerTalk! If you have a BA Household Account, then any miles transferred into your BA individual account will also be in your Household Account.

Which makes me wonder what they mean by saying transfers cant be made into household accounts??

Welcome to FlyerTalk! If you have a BA Household Account, then any miles transferred into your BA individual account will also be in your Household Account.

Many thanks for the welcome. I'm not sure I know what the details for my individual account is.... Or do you mean the new BA Exec Club account I have signed up to? Will they automatically show these points in my household account then as I set the BA Exec club one independently and didn't enter details for the household account at the time.

Which makes me wonder what they mean by saying transfers cant be made into household accounts??

Yes that does seem a bit confusing.

Which makes me wonder what they mean by saying transfers cant be made into household accounts??I think it's explained earlier in this thread, and there are more details in this post: http://www.flyertalk.com/forum/18821838-post36.html

Many thanks for the welcome. I'm not sure I know what the details for my individual account is.... Or do you mean the new BA Exec Club account I have signed up to? Will they automatically show these points in my household account then as I set the BA Exec club one independently and didn't enter details for the household account at the time.

Do you have an Exec Club membership that is part of a Household Account, and another membership that isn't? I didn't think that was possible......:confused:

I think it's explained earlier in this thread, and there are more details in this post: http://www.flyertalk.com/forum/18821838-post36.html

Thanks...amid all the panic I seem to have missed that. ^

Thanks...amid all the panic I seem to have missed that. ^




well i suppose that there has to be the odd thread that you have not posted on :D


cs

It would be splendidly useful if this were to go live today...as then I could MFU a flight tomorrow for travel on Wednesday!

It appears to be live now...just logged in from the BA site and it's bringing up the correct balance

EDIT - and it works...just cleaned out my account and moved everything across

It doesn't work for me yet :( Care to share the link? Thank you!

Please use this thread (http://www.flyertalk.com/forum/bmi-diamond-club/1362406-diamond-club-baec-avios-transfer-tool-report-successes-issues.html) to report and track any issues from using the new transfer tool.

Yup, it's up and running. I just did my transfer over to BAEC!

I just did it and it worked perfectly - I now have 121,000 more Avios in my EC account!

It appears to be live now...just logged in from the BA site and it's bringing up the correct balance

EDIT - and it works...just cleaned out my account and moved everything across

+1

It says that my account details do not match. Which information would that be besides the birthdate? Email address, regular address? Thank you!

It says that my account details do not match. Which information would that be besides the birthdate? Email address, regular address? Thank you!

Not email in my experience see http://www.flyertalk.com/forum/18856032-post3.html

Worked for me too...amazing. Big ^ to the team who've worked on this.

What is so difficult in changing your email address on your DC account to be in sync to your BA account (even if just temporarilly) to effect the transfer - and then if you really must - change it back again?

Don't you take some comfort in these basic safeguards?

I just transferred my avios from BMI to BA. It turns out there is no restriction on the email address being the same after all.


We have emailed a confirmation of your transaction to the following registered email addresses:

Your British Airways email address: ba@email-address
Your bmi Diamond Club email address: bmi@email-address

If you're struggling to locate it, images of how to find the transfer tool in your BA account are added here (http://www.flyertalk.com/forum/18855979-post1.html). :)

Hmmm,

bmi Diamond Club option not offered to me, just Avios or Iberia Plus?!

Hmmm,

bmi Diamond Club option not offered to me, just Avios or Iberia Plus?!

As just noted in the "issues" thread, it's been pulled......

Thanks for the update.

It works, good job.

up and running again^

It works, good job.

+1 ^

I'm pretty impressed. It's a lot more slick than trying to move MR from Amex into BAEC/DC! :)

As the tool is live and kicking - this time-bound thread has now run its course. Please follow the discussion here: http://www.flyertalk.com/forum/bmi-diamond-club/1362406-diamond-club-baec-avios-transfer-tool-report-successes-issues.html

GoldCircle
bmi forum Mod team