Hertz - Now can use points for 2 week rentals




bhunt
Jun 27, 12, 7:21 pm
Got an email saying you can now get 2 week rentals with points

Might help some people that were takig vactions longer then a week so didn't have to return car and re rent midstream


KevinMD
Jun 27, 12, 7:41 pm
Got an email saying you can now get 2 week rentals with points

Might help some people that were takig vactions longer then a week so didn't have to return car and re rent midstream

Just noticed that when you go to use points. Its for rentals from 12-14 days and the point total is double the one week total. All the collections are available for 2 week rental.

fresar
Jun 27, 12, 10:38 pm
finally, its about time ^


benblaney
Jun 29, 12, 1:15 pm
Got an email saying you can now get 2 week rentals with points

Might help some people that were takig vactions longer then a week so didn't have to return car and re rent midstream

I already have a reservation for two consecutive on-week rentals, for exactly that reason. I wonder how I can get that converted to a single two-week rental. I could call the customer service, I suppose. Is there a better way? I'm PC, if that matters.

lowfareair
Jun 29, 12, 11:15 pm
I already have a reservation for two consecutive on-week rentals, for exactly that reason. I wonder how I can get that converted to a single two-week rental. I could call the customer service, I suppose. Is there a better way? I'm PC, if that matters.

I'd think just cancel and rebook. If you have enough points with the current reservations, rebook, then cancel the original reservations.

benblaney
Jun 30, 12, 10:08 am
I'd think just cancel and rebook. If you have enough points with the current reservations, rebook, then cancel the original reservations.

Will do. Got way too many points as it is.

benblaney
Jul 11, 12, 8:09 am
I'd think just cancel and rebook. If you have enough points with the current reservations, rebook, then cancel the original reservations.

Forgot to mention: this is an international rental. Just called to make the change, and they said they won't do it.

I'd like to call the Duty Manager at LHR and see if I can get it ironed out. Don't want to leave it until I arrive off a 10 hour flight.

big_mac
Jul 11, 12, 10:46 am
They don't offer 2 week rentals on points in Europe anyway.

benblaney
Jul 11, 12, 2:50 pm
They don't offer 2 week rentals on points in Europe anyway.

So I'm going to have to go back to Heathrow (a 200 mile round trip) to swap out the car for no good reason? Goodness me.

Do you reckon I could cut a deal with the station staff on arrival? or am i just donald ducked?

bhunt
Jul 11, 12, 10:45 pm
So I'm going to have to go back to Heathrow (a 200 mile round trip) to swap out the car for no good reason? Goodness me.

Do you reckon I could cut a deal with the station staff on arrival? or am i just donald ducked?

Ask for the on duty manager and tell them. If you find the right one they may let you call and renew over the phone.

benblaney
Jul 12, 12, 7:48 am
Third call got it resolved. A call center agent escalated to someone fabulous called Hannah, who did something clever by moving points onto the first reservation, which makes it last longer...I didn't really understand. The result is that I now have one reservation for a two week rental out of heathrow using points.



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