US Airways Dividend Miles - Gonna be stuck in PHL. Advice

My us flight is now delayed at CVG and I have been told that I won't make the PHL flight to MAN tonight. They saying they won't put me on any next flight or can they rebook tomorrow's manchester flights as its sold out.
When I get to PHL what are my rights. They are saying that due to ATC delays that won't give any hotel accommodation either. I need to be in UK so what options can I give to get me there ASAP. There is a 9am flight frOm EWR on UA will they rebook me on that? Or can they book me on to the LHR flight at 10pm?

Gate attendant been very helpful but says she cant do anything. I will just have to get to PHL and be rebooked onto next availble MAN flight. Stay would be my own cost.

Unfortunately, by the time you get to PHL there probably won't be any more flights to anywhere in Europe. Your last shot would be the late PHL-LHR departure, and then you'd be on your own to get up to MAN (a few hours by train).

If the delay reason is within US' control (maintenance, crew shortage, etc.), then they are absolutely required to accommodate you in PHL. If that's the case, they should just rebook you on tomorrow's CVG-PHL-MAN flight(s) so you can go home and sleep in your own bed.

The agent at CVG should be able to do that. If not call reservations.

Unfortunately, by the time you get to PHL there probably won't be any more flights to anywhere in Europe. Your last shot would be the late PHL-LHR departure, and then you'd be on your own to get up to MAN (a few hours by train).

If the delay reason is within US' control (maintenance, crew shortage, etc.), then they are absolutely required to accommodate you in PHL. If that's the case, they should just rebook you on tomorrow's CVG-PHL-MAN flight(s) so you can go home and sleep in your own bed.

The agent at CVG should be able to do that. If not call reservations.

They are saying it was ATC so not their fault.

I asked to stay the night but she says that tomorrow MAN flight is sold out so they can't rebook. I have to go to PHL.

They are saying it was ATC so not their fault.

I asked to stay the night but she says that tomorrow MAN flight is sold out so they can't rebook. I have to go to PHL.

Is she right in the above?

Can US rebook me onto a BA flight which leaves at 10pm? She is saying that PHL-LHR flight is fully booked.

1. If there are no seats on a given flight, there are no seats. So it won't happen. Always a chance that something opens up, but what I suspect they are telling you is that the flight really is at least full if not oversold.

2. You are on your own for food & lodging. This is not a US-caused or otherwise perventable delay.

3. Best bet here is to look at options yourself and then propose them affirmatively. Be proactively. Think about CVG-XXX-(MAN or close to MAN). First, on US. Second, on *A (which would include UA). Third, on other carriers (very unlikely, but worth asking).

4. Also, consider cancelling. You are entitled to a full refund to your original form of payment. You then have that cash to purchase a ticket on BA or any other carrier(s) which get you close enough. But, don't cancel until you know what the new ticket will cost.

Other creative options besides London are AMS or DUB which may have connections to MAN.

Is she right in the above?

Can US rebook me onto a BA flight which leaves at 10pm? She is saying that PHL-LHR flight is fully booked.

true no non-stops out of PHL tonight still selling seats . Found these 3 hopes it helps AA ORD @ 9:45pm, AA BOS @ 10:25pm and AC YYZ @ 11:20pm

but if its ATC they amy not want to fly you and put you on AA or AC Id think AC being *A might be possible Good Luck hope its in time

Found BA BOS-LHR-MAN 10:55pm-11:25am & 11:10a - 12:10p

or AF BOS-CDG-MAN 10:55pm-11:25am & 1:10p-1:40pm

You're on US 3168 in CVG? It's estimated in at 8:28 to B16, then MAN is due out of A26 at 8:40 - I'd agree it's almost certain that you'll misconnect. That was a very tight connection to begin with, but we can't do anything about that now, so let's see what your other options may be.

US 728 to LHR at 9:50 pm appears sold out unfortunately, though British Airways 68 at 10pm shows just one seat available. I don't know whether they'd sign over that seat to US, but it's worth asking US. Someone may also misconnect on US 728 opening space for you. If you can get to London, they may get you on a connection up to MAN; otherwise it's a pretty easy train ride up there from London Euston station.

Another option that is still really really tight on timing but may work is US 722 to Dublin at 9pm. It shows some seats still open in coach. It gets to DUB at 8:45 am; there's an Aer Lingus flight at 3:10 pm which is a long layover, but it's something.

Suggestion when you land in PHL: get on the phone to US and see what your options are, get off the plane ASAP and make your way to Terminal A-West while on the phone. If not resolved en route, I'd get myself to A18 and see if DUB is an option. There's also a US special services desk next to A17 (the BA gate) that might be able to help, but I'd start with the gate given the tight time.

If the "solution" is tomorrow morning, there is availability on UA 4827 at 6:31 am PHL-EWR then UA 18 to LHR at 9am. However it doesn't land at Heathrow until 9:20pm and you may need to overnight in London - BA's last flight to MAN is at 10pm. PHL > UK availability on both US and UA looks very tight tomorrow night, but if it comes down to that, the US flights to FRA and FCO have availability though CDG and MUC have one seat or less in each cabin; LIS, MAN, BCN, LHR and MAD have business class only available.

Quick update: if you are indeed on 3168, it seems to have gotten off the CVG gate 16 min earlier than estimated, and is now due in at 8:14 pm, 24 min late. That might be just enough to make it.

What class of service and kind of ticket are you holding?

...Quick update: if you are indeed on 3168, it seems to have gotten off the CVG gate 16 min earlier than estimated, and is now due in at 8:14 pm, 24 min late. That might be just enough to make it.

It's looking better ... if OP is on US3168, it's now scheduled to arrive 8:02pm (only 12 minutes late) at B16, with US734 departure on-time 8:40pm at A26.

Don't stop for coffee, OP!

Yup, if they are on 3168, it landed 4 minutes ago...US Airways website showing it arriving only six minutes after scheduled arrival time. OP should be fine here...

It's looking better ... if OP is on US3168, it's now scheduled to arrive 8:02pm (only 12 minutes late) at B16, with US734 departure on-time 8:40pm at A26.

Don't stop for coffee, OP!

not so fast , did US off load the OP from the PHL-MAN thinking he wasnt gonna make it? did the OP check a bag/s and they werent tagged for tonights PHL-MAN flight but only to PHL?

hopefully they didnt off load him and if teh OP checked any bags they were tagged for tonights MAN flight

US website says the CVG flight arrived at 7:56pm. The stars definitely aligned for the OP tonight.

That is a scary tight connection even with an on time arrival.

US website says the CVG flight arrived at 7:56pm. The stars definitely aligned for the OP tonight.

That is a scary tight connection even with an on time arrival.

Indeed the gate attendant did a FANTASTIC job turning the flight around in 20 minutes at CVG. Instead of leaving 45 mins delayed we left 30 minutes late and I guess the captain made up some time enroute. We were on the ground at 8pm and I was at the dept gate by 815pm. ^

What amazed me most was the luggage made it and was first off the belt at MAN this morning.

Overall great job by US airways. I took 6 US flights in the last 2 weeks and was very impressed with all of them. The flight from CVG to PHL was excellent.

When I booked this flight I asked US 4-5 times book me a earlier flight as 45 minutes is too close IMHO. But they insisted that this was the valid connection.

OT I have had weather/ATC related delays across Europe and normally the airline provides help and accommodation. Is this a USA specific thing or have I just got lucky with the airlines in the past. Always have insurance to cover me though.

BTW thank you all for your suggestions, they would have been extremely handy when I was on the ground in PHL if I had missed my flight.

OT I have had weather/ATC related delays across Europe and normally the airline provides help and accommodation. Is this a USA specific thing or have I just got lucky with the airlines in the past. Always have insurance to cover me though.

BTW thank you all for your suggestions, they would have been extremely handy when I was on the ground in PHL if I had missed my flight.

Thanks for getting back to us, happy it worked out for you.

Im not sure how US handles it but most carriers wont give you nothin if you are 1st starting out, so say you have problems when returning from MAN you might get something while the person who lives in or near MAN and is on their 1st leg will probably get ZIPPO

Thats why I think they told you youd be on your own @ PHL since they could have sent you home and you flown out today with whatever they came up with

the same if your bag doesnt arrive if it didnt come with you into MAN theyd give you some $$ to spend if it doesnt make it back with you to CVG where lets say you live Zippo, unless you can convince them that all the clothes you own were in your checked bags

I was very impressed with the way the Gate attendant made a effort to turn the flight around quick.

BTW My flight was return back to MAN so CVG was my destination.

OT I have had weather/ATC related delays across Europe and normally the airline provides help and accommodation. Is this a USA specific thing or have I just got lucky with the airlines in the past. Always have insurance to cover me though.


In Europe, there are EU regs that require EU carriers to provide care in most situations (exact amount of care depends on the cause, the amount of the delay, and the length of the flight). Non-EU carriers are only bound by those regs on flights from Europe, not on flights to Europe.

In the US, there is are no laws/regs that require airlines to provide care to passengers in situations like this. So US airlines will usually provide accommodations and/or compensation in cases of mechanical delays, but in all other situations, especially ones caused by weather or ATC you are generally on your own.

In Europe, there are EU regs that require EU carriers to provide care in most situations (exact amount of care depends on the cause, the amount of the delay, and the length of the flight). Non-EU carriers are only bound by those regs on flights from Europe, not on flights to Europe.

In the US, there is are no laws/regs that require airlines to provide care to passengers in situations like this. So US airlines will usually provide accommodations and/or compensation in cases of mechanical delays, but in all other situations, especially ones caused by weather or ATC you are generally on your own.

Handy to know thanks.

I was very impressed with the way the Gate attendant made a effort to turn the flight around quick.

BTW My flight was return back to MAN so CVG was my destination.

Glad this worked out. For what it's worth, I quite like the CVG ground staff for US. I don't get there a ton but have always had good interactions with them.

While 45 min may be a valid connection, it's scary tight and it should have been possible to specify the next flight prior out of CVG. I'd never book this tight a connection to the only flight of the day to a distant destination - even a small delay can result in a misconnect and a long delay or arduous reroute.