UA Fan
Jun 25, 12, 12:10 pm
Two credits expired just yesterday. Two agents said there is no way to reactivate them. Is this correct?
ftnoob
Jun 25, 12, 12:38 pm
Correct. Sorry.
With extenuating circumstances a CSR could choose to grant replacement credits. Of course you could create two new credits from 2,400 points.
Credit expiration schedule (http://www.southwest.com/account/rapidrewards/credit-expiration-dates)
Bookmark it!
I also recommend using an electronic calendar with reminder feature to warn oneself several times over a few days leading up to any upcoming credit expiry deemed important.