bmi diamond club - Transferring points to BA discussion




moondog
Jun 25, 12, 12:48 am
First of all, I'm sure this topic is covered in one of the sticky threads, but none of them jumped out at me, so I'm starting this new thread.

My questions:

1) How do I transfer miles to BA (I'm on flybmi.com right now, and have yet to figure out the means to make this happen)?
2) Is there any reason for me to keep miles in my BD account?


irishguy28
Jun 25, 12, 12:56 am
1) Use the transfer tool when it is launched on July 3.
2) Depends on what you want to do with the miles - if you want to redeem on a partner that can be redeemed in DC but not in BAEC, then keep them in Diamond Club

moondog
Jun 25, 12, 1:34 am
1) Use the transfer tool when it is launched on July 3.
2) Depends on what you want to do with the miles - if you want to redeem on a partner that can be redeemed in DC but not in BAEC, then keep them in Diamond Club

I didn't realize we couldn't make this happen yet. My dilemma is that I have 20k in my BA account and 300k in my BD account, and I want to fly a friend over here on July 6 (LAX-PVG); seats exist now, but who knows what the situation will be like on July 3.

Regarding #2, are there any BD partner awards out there that are superior to BA?

Off topic, this BA gold status thing is simply awesome; I've been treated like a king during my recent trips.


irishguy28
Jun 25, 12, 2:02 am
But you can redeem your DC miles for BA flights now. BA is now a Diamond Club partner airline.

http://www.flybmi.com/bmi/en-gb/loyalty-programmes/diamond-club/spending-miles/airline-partner-flights.aspx

Edit: Just saw your route, of course that's not a BA route. Sorry.

I guess you'll just have to wait until next week.

lizban
Jun 25, 12, 3:06 am
Silly question. Assume that you can transfer more than once.

gil123
Jun 25, 12, 8:52 am
I got an e-mail regarding transfer today that says, among other things: "Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible." Not sure if this was publicized by BA/discussed in FT previously but this seriously sucks. I have several BM (love the acronym) accounts for my kids that I intentionally just combined into one household BM account, and did the same on the BA side, thinking I was being smart in getting ready for July 3. Did I screw myself? Is there a way to unlink household accounts? And the message above is not clear whether they are saying that transferring is prohibited both if you have a BA household account and/or a BD household acct. And furthermore this doesn't make sense. If I had not combined accounts now, how would they prevent people from transferring miles in individual accounts and then combining them to a BA household account after that? Special flagging for accounts that contain miles from BD? Thoughts?

GoldCircle
Jun 25, 12, 9:00 am
Perhaps you could post the email?

It seems to me they mean that there's no way to simply spread the outgoing miles across the constituent BA accounts in a household grouping that are receiving the bmi transfer. If it doesn't mean that, it gets messy very quickly.

I'd like to caution to all-and-sundry against wild speculation and the usual stupidity that ensues round here when people pick apart the flecks on non-information that combine to indicate that 2+2=436.41. When BA publishes the plan a week from now, I reckon it will be very clear what is possible.

I imagine it will simply be a mechanism for transferring miles from one specific bmi account to one specific BA account, where the names, emails, dates of birth etc. match

gil123
Jun 25, 12, 9:02 am
"Now that you're a Member of the Club, I expect you're keen to enjoy the benefits available to you. To get started, you may want to transfer your Diamond Club destinations miles to Avios. As you may already be aware, we're creating a tool to make this easy for you and it will be live from 3 July. You can transfer as many destinations miles as you like at the rate of 1:1. To do so simply log into your Executive Club account and go to the 'Manage My Account' page. Here you'll find a link to the transfer destinations miles tool under the 'Your Options' section. Before you start a transfer please ensure that your contact details, including your name, email address and date of birth, are up-to-date in both your Diamond Club and Executive Club accounts. Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible. Don't forget, you can start using the transfer destinations miles tool when it goes live on 3 July. And if you have any other queries about your Executive Club membership, and what the bmi integration with British Airways means for you, please visit our Frequently Asked Questions page which is updated regularly."


Actually this message was addressed to my daughter's BA account, which was one of the new ones I created and then combined into a family account. So they are attempting to limit transfers into new accounts? Or family accounts? Or both??

k2012
Jun 25, 12, 9:14 am
Transfering BMI status miles.

I curently have 15,600 bmi status miles, i am 400 off silver card. As far as I can see you can only transfer from bmi status to ba tier if you are silver card? Unless i am wrong. Does this mean that i will lose all those status miles unless i take a bmi flight before 3rd july?

GoldCircle
Jun 25, 12, 9:16 am
So they are attempting to limit transfers into new accounts? Or family accounts? Or both??

As I understand it, BA family accounts have a sort of shared balance, (for example when you make a redemption, the sum is skimmed proportionally off each constituent account's balance) to my limited understanding, so it seems to me, they simply intend members to understand that incoming bmi miles won't be spread across the pool, but ratehr to the constituent sub-balance.

In this case, your daughter's bmi miles will transfer to her BA account balance, yours to yours etc.

GoldCircle
Jun 25, 12, 9:19 am
Transfering BMI status miles.

I curently have 15,600 bmi status miles, i am 400 off silver card. As far as I can see you can only transfer from bmi status to ba tier if you are silver card? Unless i am wrong. Does this mean that i will lose all those status miles unless i take a bmi flight before 3rd july?

bmi has frozen the downgrade process for its status levels. If you are currently silver, you will not be downgraded; if you are blue and a whisker off silver, you will indeed need to earn the 400 status miles that you are short to make the tier match rewarding. Easily and cheaply done, if you can find a bmi route remaining.

As to your miles - they can be transferred from bmi blue to blue avios without any reference to your status level.

k2012
Jun 25, 12, 9:22 am
thanks for that, as you say need to find a flight, but little time left, daft question I know, but if you buy the ticket and check in, but don't take the flight, do you still get the status miles. kirk

gil123
Jun 25, 12, 9:23 am
As I understand it, BA family accounts have a sort of shared balance, (for example when you make a redemption, the sum is skimmed proportionally off each constituent account's balance) to my limited understanding, so it seems to me, they simply intend members to understand that incoming bmi miles won't be spread across the pool, but ratehr to the constituent sub-balance.

In this case, your daughter's bmi miles will transfer to her BA account balance, yours to yours etc.

Appreciate your thoughts, hope you are right, and agree with your warning not to blindly speculate-- but to me the "transfers into Household Account balances are not possible" seems pretty unambiguous. And not being able to transfer combined accounts could make a huge difference for a lot of people. Guess we will find out in a week.

GoldCircle
Jun 25, 12, 9:25 am
thanks for that, as you say need to find a flight, but little time left, daft question I know, but if you buy the ticket and check in, but don't take the flight, do you still get the status miles. kirk

No way. Sorry. Gotta get your bum on seat.

k2012
Jun 25, 12, 9:29 am
well thats a bummer, can't take a flight by the 3rd, dear me years of status flights gone

layz
Jun 25, 12, 10:31 am
well thats a bummer, can't take a flight by the 3rd, dear me years of status flights gone

Your membership year expires when it always has done, not the date of the transfer tool becoming available.

You need to take a BD coded flight, not an ex-BD flight that now has a BA code.

A safe bet would be to book on a bmi regional route. All the sohrthauls from LHR have gone to BA codes now.

irishguy28
Jun 25, 12, 10:43 am
As far as I can see you can only transfer from bmi status to ba tier if you are silver card? Unless i am wrong. Does this mean that i will lose all those status miles unless i take a bmi flight before 3rd july?

You can not transfer Diamond Club status miles. But don't worry - nobody can. Only destination miles can be transferred to BA Avios (when the tool is up and running next month).

As stated above, downgrades in status on bmi have been suspended. If you can acquire the status miles you need to go up a level, then you can apply for a status match in BAEC (silver gets silver, gold gets gold). They are matching status across the programs, rather than allowing you to transfer status miles over to BA Tier Points.

Beware, though, that requesting a status match in BA will wipeout your existing Tier Point balance in BAEC (if you have any) and possibly re-set your membership year - read some of the other threads beforehand if you think this might affect you.

caz312
Jun 25, 12, 10:50 am
well thats a bummer, can't take a flight by the 3rd, dear me years of status flights gone

you don't have to transfer your miles on the 3rd July - you just cannot transfer them before then.
They have not said when the cutoff for transfer will be or the cutoff for the status match

neuromancer
Jun 25, 12, 12:20 pm
I can fully believe they'll not allow transfer into a household account. They don't allow from Iberia Plus to a household BAEC, but there are ways around that. We'll wait and see. At worst, we have to dissolve the household, transfer and build again.

flyoff
Jun 25, 12, 2:18 pm
There are precedence as has been indicated by other posters that BA HHA do prevent Avios being moved around freely. Both Mrs flyoff and myself have Avios scattered between Iberia, Avios and it appears BMI soon. As we have enough in BA I haven't consolidated them yet knowing the time and effort it may take.

mclachlan4321
Jun 25, 12, 3:43 pm
But you can redeem your DC miles for BA flights now. BA is now a Diamond Club partner airline.

http://www.flybmi.com/bmi/en-gb/loyalty-programmes/diamond-club/spending-miles/airline-partner-flights.aspx

Edit: Just saw your route, of course that's not a BA route. Sorry.

I guess you'll just have to wait until next week.

Can you redeem DC miles for a BA partner award flight? CX for example?

colmc
Jun 25, 12, 5:07 pm
No, just BA (until you can convert them to Avios, move them to BAEC and then redeem on CX etc)

LonLH
Jun 25, 12, 8:37 pm
I can fully believe they'll not allow transfer into a household account. They don't allow from Iberia Plus to a household BAEC, but there are ways around that. We'll wait and see. At worst, we have to dissolve the household, transfer and build again.
It will be a problem if the BAEC household account has minors- their accounts will be closed if they are removed from household account as minors can only be part of HHA. The only way to sign up a minor is through HHA, so if OPs interpretation is true BA will have to provide a workaround or destination miles of minors will not be transferable to BAEC.

Markie
Jun 25, 12, 10:35 pm
They also do not allow Avios (ex-AirMiles) Household account transfers in to BA Exec Club accounts. So seems likely that BD miles are stuck if you have a household account. Real shame! :mad:

Raffles
Jun 25, 12, 11:16 pm
The HHA thing is only linked to avios.com. Because an avios.com HHA is a genuinely pooled account and all miles are jointly owned, so you have to restrict transfers out of avios.com HHA's.

A BAEC HHA is different as each persons miles are kept separate, so no issues in shuffling them around.

Raffles
Jun 25, 12, 11:17 pm
It will be a problem if the BAEC household account has minors- their accounts will be closed if they are removed from household account as minors can only be part of HHA. The only way to sign up a minor is through HHA, so if OPs interpretation is true BA will have to provide a workaround or destination miles of minors will not be transferable to BAEC.

But the miles are not lost in this case ... minors miles go to the head of household. So this is only an issue if the minor has status as it would be lost.

moondog
Jun 25, 12, 11:44 pm
Once July 3 arrives, I'm 100% confident that we will be able to devise a workaround or two to the household restriction. For example, I could create a brand new account and transfer my miles to it. This account would be able to book tickets for anyone, including myself. And, at some point in the future, I could add it to my household.

chff
Jun 25, 12, 11:54 pm
I have 2 questions on transfering from BMI to BA

1) Will I be able to transfer the 1000 miles I got when opening my account?

2) Each of my family members have an individual BMI account, but in BA we have a household account. Will we be able to transfer our miles (again we only have each the enrollment bonus) to our BA accounts (which are pooled together)?

Thanks

mclachlan4321
Jun 26, 12, 12:10 am
I wonder if the tool will give an instant transfer of BMi miles over to BA? Or there will be a waiting around period whilst they move over?

LonLH
Jun 26, 12, 1:15 am
But the miles are not lost in this case ... minors miles go to the head of household. So this is only an issue if the minor has status as it would be lost.
That is the problem- I have a minor in our BA account who is BA silver originally now matched to Gold. If I move him out, get a new account for him, his status will go back to Blue. Not sure if I can status match him a second time.
I can move all the family BD miles to say my account, get myself out of our BA household account and transfer the DC miles to my BA account, get myself back into the BA household after 6 months.. But this is a hassle and furthermore, we will lose around 13 k non transferable miles in our little one's DC account.

moondog
Jun 26, 12, 2:25 am
That is the problem- I have a minor in our BA account who is BA silver originally now matched to Gold. If I move him out, get a new account for him, his status will go back to Blue. Not sure if I can status match him a second time.
I can move all the family BD miles to say my account, get myself out of our BA household account and transfer the DC miles to my BA account, get myself back into the BA household after 6 months.. But this is a hassle and furthermore, we will lose around 13 k non transferable miles in our little one's DC account.

Honestly, I'd rather keep my the points I transfer from BD out of my household because this will allow me to use them for anyone on the face of the earth, including yours truly. My new account will not have status, but the account I actually fly with will. You could do the same thing for your child.

rapidex
Jun 26, 12, 3:02 am
Honestly, I'd rather keep my the points I transfer from BD out of my household because this will allow me to use them for anyone on the face of the earth, including yours truly. My new account will not have status, but the account I actually fly with will. You could do the same thing for your child.

My family,4 of us have individual BMI and BA accounts merged into a BA household account.My understanding is that when we get the tool next month,I will have to make 4 transactions transferring each individuals Diamond club miles to their respective BAEC account.BA will have some sort of check to ensure birthdays etc match,then those transferred miles will show in each persons account,and be totalized in the household account.I hope it should be a simple matter.
BA have been quite generous with status matches etc,so I cannot see why they would want to make problems for transferring our childrens miles/avios.On thing is sure,poeople will get far more upset if the kids loose out than themselves.:)

Raffles
Jun 26, 12, 3:21 am
It is worth noting that the BD family account programme offers a unique opportunity to 'manage' how your miles are distributed when they go across to BA.

I have a family account with my Mum, wife and me in it, with me as head.

My Mum has DC miles but only a handful of BA. Adding her DC to her BA is pointless as the combined balance is too small to do anything with, so all her DC miles were moved to me and they will go into my BA account.

My Mrs, on the other hand, has 50k DC. She also now has her own BA Amex and will be generating a 2-4-1 every year. My concern for her is that I keep enough Avios in her account to make use of the 2-4-1's. I have therefore kept her DC miles in her own account (even though she in our family account) and I will move her DC miles to her BAEC account.

You can even move part of someones miles. DC allows me, if I want, to move 20k of my wifes 50k to myself (and thus my BAEC account) whilst leaving the other 30k where it is and moving it to her BA account.

Wierdly, this may even work BACKWARDS and thus allow me to fully empty my Mum's BA account. Perhaps I will be able to move her BAEC miles to her BD account, then across to my BD account as I am head of family, and then into my BA account? If so, that would be a great result as it gets some orphan miles back into play.

redshift27
Jun 26, 12, 4:08 am
See posts 9 and 11 in the thread in the BA forum: http://www.flyertalk.com/forum/british-airways-executive-club/1360382-transferring-bmi-miles-into-hha-not-possible.html

All is well.

rapidex
Jun 26, 12, 4:09 am
It is worth noting that the BD family account programme offers a unique opportunity to 'manage' how your miles are distributed when they go across to BA.

I have a family account with my Mum, wife and me in it, with me as head.

My Mum has DC miles but only a handful of BA. Adding her DC to her BA is pointless as the combined balance is too small to do anything with, so all her DC miles were moved to me and they will go into my BA account.

My Mrs, on the other hand, has 50k DC. She also now has her own BA Amex and will be generating a 2-4-1 every year. My concern for her is that I keep enough Avios in her account to make use of the 2-4-1's. I have therefore kept her DC miles in her own account (even though she in our family account) and I will move her DC miles to her BAEC account.

You can even move part of someones miles. DC allows me, if I want, to move 20k of my wifes 50k to myself (and thus my BAEC account) whilst leaving the other 30k where it is and moving it to her BA account.

Wierdly, this may even work BACKWARDS and thus allow me to fully empty my Mum's BA account. Perhaps I will be able to move her BAEC miles to her BD account, then across to my BD account as I am head of family, and then into my BA account? If so, that would be a great result as it gets some orphan miles back into play.

That is a bit longwinded and unnecessary.I have my mother in my BA household account,along with my wife and kids.All the miles we get are listed in the individual accounts,and totalled in the household account.I have just bought a business class redemption for my mother on CX PER-HKG-LHR.Everybody in the household account effectively pays for my mothers ticket,with the avios being deducted from all our individual accounts in proportion to the total each person has.The household account reduces by 200000 for a J class redemption from PER.

If your mother is added to your household account,avios earned go to her account,and are reflected in the household total,as do redemptions.I have a BA gold card,and when redemptions are made for household members,even without me with them,they get the seat reservation privelleges recieved by my status which is very handy.

GoldCircle
Jun 26, 12, 4:24 am
I'd like to caution to all-and-sundry against wild speculation and the usual stupidity that ensues round here when people pick apart the flecks on non-information that combine to indicate that 2+2=436.41. When BA publishes the plan a week from now, I reckon it will be very clear what is possible.

I'm really suprised at the degree of totally unjustified alarm about this.

The BMI accounts allow transferring but not pooling of family member accounts into the head account. BA is the reverse. They pool but do not freely transfer - except if the individual gifts and pays. This is why they have said this.

What this rule is saying is that individual BMI accounts can transfer to individual BA accounts because the ids ie names etc must match. So at its simplest you can transfer all BMI family members miles to the head BMI account and then transfer that balance to the head BA account where it is then accessible by all BA family account members. What you can't do is send all the individual BMI family accounts to the BA head account simply because the names must match. You can however - if you wish - send individual BMI balances to matching named individual BA accounts.

I see no cause for any alarm.

Dear all

uk1 has summarised this very well. We will try and make transfers as simple as possible and will be on hand for any questions

Warm regards

Nicci

Well, hope you all had fun. :D

neuromancer
Jun 26, 12, 5:41 am
Well, if Executive Club says so, that's reassuring. I'm sure 97% of the customers will be happy :)

Raffles
Jun 26, 12, 6:32 am
That is a bit longwinded and unnecessary.I have my mother in my BA household account,along with my wife and kids.All the miles we get are listed in the individual accounts,and totalled in the household account.I have just bought a business class redemption for my mother on CX PER-HKG-LHR.Everybody in the household account effectively pays for my mothers ticket,with the avios being deducted from all our individual accounts in proportion to the total each person has.The household account reduces by 200000 for a J class redemption from PER.

If your mother is added to your household account,avios earned go to her account,and are reflected in the household total,as do redemptions.I have a BA gold card,and when redemptions are made for household members,even without me with them,they get the seat reservation privelleges recieved by my status which is very handy.

But we don't have a household account. We redeem for so many people (my wife's parents live abroad so are always coming here, we do cheap tickets for our nanny to go home, my brother and his wife take the odd redemption) that we need to run separate accounts to allow this, given our immediate family is 4 pax anyway and a HHA is capped at 6 I think. Obviously if you have a HHA then having orphan miles sitting around is not an issue.

carrotjuice
Jun 26, 12, 7:01 am
I've never dissolved a HHA before and have 2 questions:

1) Can the HHA header remove members online or is it still required to post in some completed form? Seems BAEC has the function to do this online, but I have not completed the process.

2) BAEC terms say that if the HHA has less than 2 persons, then it is "dissolved".
So when there are just 2 persons left in the HHA, by stripping away the second last person means the HHA is automatically dissolved?

Globaliser
Jun 26, 12, 7:35 am
2) BAEC terms say that if the HHA has less than 2 persons, then it is "dissolved".
So when there are just 2 persons left in the HHA, by stripping away the second last person means the HHA is automatically dissolved?What would be the point of having a HHA which has only one person in it?

gil123
Jun 26, 12, 8:48 am
So does anyone know how to unlink/dissolve a BM family account? Can't find any option or help on their system.

GoldCircle
Jun 26, 12, 9:11 am
There's no need to do that. Or did you mean a BA family account?

gil123
Jun 26, 12, 9:14 am
No I do mean a BMI account. Too complicated to explain, but having read all the posts on this and the advice from the BA insider, that seems to be the best option in my particular case. Is it possible to unlink online?

irishguy28
Jun 26, 12, 9:40 am
What would be the point of having a HHA which has only one person in it?

Why, to account for all those single-person households, of course. The number of such households is expected to overtake the number of "married couple households" sometime in the next decade.

neuromancer
Jun 26, 12, 9:46 am
It's not possible to dissolve a BMI family account online, you have to call.

GoldCircle
Jun 26, 12, 9:49 am
No I do mean a BMI account. Too complicated to explain, but having read all the posts on this and the advice from the BA insider, that seems to be the best option in my particular case. Is it possible to unlink online?

No, it's not possible to do this online. It needs to be done in writing.

But let me say it again - there's no possible scenario where you should need to remove members from a bmi family account to facilitate easy transference to BA. You may have misunderstood something above.

Of course, you may want to move bigger accounts in to your family grouping to consolidate matters, but that's entirely different matter.

uk1
Jun 26, 12, 10:09 am
Of course, you may want to move bigger accounts in to your family grouping to consolidate matters, but that's entirely different matter.

But even in that scenario a simple work around would be to leave that account outside the BMI family and simply add a family member of the identical name to the BA family. When the balance is transferred from the BMI account to the identically named BA account it becomes available to the BA family pool.

pilotb757
Jul 2, 12, 5:35 pm
I got an e-mail regarding transfer today that says, among other things: "Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible." Not sure if this was publicized by BA/discussed in FT previously but this seriously sucks. I have several BM (love the acronym) accounts for my kids that I intentionally just combined into one household BM account, and did the same on the BA side, thinking I was being smart in getting ready for July 3. Did I screw myself? Is there a way to unlink household accounts? And the message above is not clear whether they are saying that transferring is prohibited both if you have a BA household account and/or a BD household acct. And furthermore this doesn't make sense. If I had not combined accounts now, how would they prevent people from transferring miles in individual accounts and then combining them to a BA household account after that? Special flagging for accounts that contain miles from BD? Thoughts?

pilotb757
Jul 2, 12, 5:38 pm
I have the same problem, transferred the miles from my account and my wife,s account to BA, when i try to transfer the miles from my daughter,s accounts who are 12 year old to BA-they are in my household account on BA- i keep getting an error message that account info does not match, looks ill loose all the BMI miles in my daughters accounts?

neuromancer
Jul 2, 12, 6:47 pm
If it says account info does not match, then probably exact name/ email address / date of birth does not match. You can check online how it is in BAEC and call BMI to check and have it fixed.

BCH
Jul 2, 12, 7:22 pm
NEW WRINKLE: Despite stated promises earlier, only BMI>>>BA transfers are possible. Reverse transfers will not happen.

Speedbird84
Jul 2, 12, 9:16 pm
If it says account info does not match, then probably exact name/ email address / date of birth does not match. You can check online how it is in BAEC and call BMI to check and have it fixed.

Different email address wasn't a problem for me - at the end of the transactions, it displays the email addresses used for both accounts, whether they are the same or not. Physical address however was a problem - I needed to match those before I could complete the transaction.

maccoinnich
Jul 2, 12, 9:35 pm
NEW WRINKLE: Despite stated promises earlier, only BMI>>>BA transfers are possible. Reverse transfers will not happen.

I wonder if this is to prevent people from spending Avios on Virgin Atlantic flights?

utpharmdoc
Jul 2, 12, 11:20 pm
My emails didn't match. Was able to transfer after that fixed the problem

MrHeckles
Jul 3, 12, 1:12 am
NEW WRINKLE: Despite stated promises earlier, only BMI>>>BA transfers are possible. Reverse transfers will not happen.

I wonder if this is to prevent people from spending Avios on Virgin Atlantic flights?

I imagine that's exactly the reason!

bkkman
Jul 3, 12, 1:48 am
Just transfered my BMI miles to BAEC no problems.

Only took a few minutes.

Stewie Mac
Jul 3, 12, 1:57 am
I've never dissolved a HHA before and have 2 questions:

1) Can the HHA header remove members online or is it still required to post in some completed form? Seems BAEC has the function to do this online, but I have not completed the process.

Yes, you can do it online under 'manage my household account' - each member has a 'remove from HHA' button next to it.

2) BAEC terms say that if the HHA has less than 2 persons, then it is "dissolved".
So when there are just 2 persons left in the HHA, by stripping away the second last person means the HHA is automatically dissolved?

Yes, you get a check prompt (ie 'removing this member will dissolve your HHA. Continue?'), and then once done your HHA disappears...

Did exactly this a fortnight ago in a little tidy-up prior to the arrival of a load of ex-BD avios...

[as I wanted to keep the flexibility to redeem my ex-BD miles for anyone, rather than being limited to my HHA. As GC mentions, there was absolutely no need to dissolve the HHA to move the miles across...]

GoldCircle
Jul 3, 12, 2:03 am
Not that HHAs are in any way relevant to the transfer of bmi destination miles to BA Avios... they simply transfer from the chosen account to the logged in account. End of.

mith
Jul 3, 12, 2:56 am
As family and hh accounts are sth different, I am dealing with 2 different sets of accounts on each end (BA/BD). Problem: THe head of bD account is only a BA account member in my hh acount. So, I am stuck with a few thousand miles in a BD family account where everybody (including head) is only member in my BA avios hh account.
What is the easiest workaround?
a) send a letter to BD to dissolve family account in order to make the person with miles member of my BD family account (how long does that usually take?)
b) kick out the ba avios hh member online and let her transfer the miles from BD to BA and then join the hh account again? Problem: how many changes of hh accounts are allowed (in a certain time)?

GoldCircle
Jul 3, 12, 6:21 am
Not that HHAs are in any way relevant to the transfer of bmi destination miles to BA Avios... they simply transfer from the chosen account to the logged in account. End of.

neuromancer
Jul 3, 12, 8:46 am
Different email address wasn't a problem for me - at the end of the transactions, it displays the email addresses used for both accounts, whether they are the same or not. Physical address however was a problem - I needed to match those before I could complete the transaction.

Well, it is probably "physical OR email address have to match", because my physical addresses are different (my country is not in the list for BMI).
They do send confirmations to both BA and BD emails, so I end up with two.

Oxon Flyer
Jul 3, 12, 8:57 am
Dear

As part of the bmi integration, British Airways is offering Diamond Club members the opportunity to transfer destinations miles to Avios at a rate of 1:1. We're delighted to announce that the new tool, which allows you to transfer destinations miles, is now live.

Using the transfer tool.

You can transfer your destinations miles to Avios at a rate of 1:1. To do so simply log in to your Executive Club account and go to the 'Manage My Account' page. Here you'll find a link to the 'Combine My Avios' tool under the 'Your options' section.

Before you start a transfer please ensure that your contact details, including your name, email address and date of birth, are up-to-date in both your Diamond Club and Executive Club accounts. Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible.

Your invitation to join the Executive Club.

In order to transfer your destinations miles from your Diamond Club account, you will need to join the Executive Club via our dedicated enrolment page at ba.com/welcomebmi.

If you are a Diamond Club Gold or Silver member, you can also apply for matching tier status within the Executive Club.

If you have any other queries about your Diamond Club membership, and what the bmi integration with British Airways means for you, please visit our Frequently Asked Questions page, which is updated regularly.

Regards

Gavin Halliday
Commercial Director

ManAtTheBack
Jul 3, 12, 9:12 am
I received the e-mail today.

However, I moved all my points over yesterday!

Podskarbi
Jul 3, 12, 9:12 am
I just got the invitation e-mail and went through the T&Cs of the transfer. I have one question - is there a limit of how many times we can transfer the miles?
I still have the MBNA card and I am not planning to cancel it. This means I will still be collecting miles. If I transfer all of them today, would I still be able to do it again in a month or two?

Podskarbi

Raffles
Jul 3, 12, 9:16 am
I just got the invitation e-mail and went through the T&Cs of the transfer. I have one question - is there a limit of how many times we can transfer the miles?
I still have the MBNA card and I am not planning to cancel it. This means I will still be collecting miles. If I transfer all of them today, would I still be able to do it again in a month or two?

Podskarbi

Won't be a problem.

In general, though, anyone with a six-figure balance should NOT transfer. You are sacrificing your right to book a Virgin Atlantic redemption without getting anything in return. I am keeping my DC miles where they are until BA announces it is pulling the facility (which, given the MBNA card is ticketing over nicely, could be over a year).

Raffles
Jul 3, 12, 9:19 am
What has pleased me is that my strategy of opening a DC account for everyone in my family who has a BA account has paid off. They all got the 1k opening bonus and they can be moved over to BA and thus boosting our HHA's.

colmc
Jul 3, 12, 9:23 am
I received the e-mail today.

However, I moved all my points over yesterday!

Same. Made me smile.

moondog
Jul 3, 12, 9:29 am
Combine my Avios is not available at the moment. Please try again later

gil123
Jul 3, 12, 11:08 am
To answer my own question, so far as I can tell, this e-mail meant approximately nothing. The transfers out of BMI family accounts and into BA household accounts seem to all work (when the transfer tool was working at all today, which was the minority of the time.) I was able to transfer and consolidate everything as I had hoped. So I'm not sure what the intention was but this e-mail was meaningless.

I got an e-mail regarding transfer today that says, among other things: "Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible." Not sure if this was publicized by BA/discussed in FT previously but this seriously sucks. I have several BM (love the acronym) accounts for my kids that I intentionally just combined into one household BM account, and did the same on the BA side, thinking I was being smart in getting ready for July 3. Did I screw myself? Is there a way to unlink household accounts? And the message above is not clear whether they are saying that transferring is prohibited both if you have a BA household account and/or a BD household acct. And furthermore this doesn't make sense. If I had not combined accounts now, how would they prevent people from transferring miles in individual accounts and then combining them to a BA household account after that? Special flagging for accounts that contain miles from BD? Thoughts?

Captain Schmidt
Jul 3, 12, 2:24 pm
Combine my Avios is not available at the moment. Please try again later

my "session has timed out" apparently :rolleyes:

Aisle Seat H
Jul 3, 12, 3:40 pm
Hi all.

Am slightly confused on a couple of key points (even after reading this whole thread), and would appreciate clarity from any of you who know the answers.

1) Are there any compelling reasons NOT to transfer my DC points into Avios? (Where they will be added to quite a few I have already).

I am trying to see which flight partners I can still use DC points/miles with, and whether there are still long-haul flights I can book with them, but no matter how I navigate the BD/DC site I can't find that info - DC sent out info re. who you can and can't earn with now, but not re. who you can spend with now. Is it all the same partners as before excluding all the *A carriers, or is it more complicated than that?

2) Will my DC mbna credit cards still be putting points into my DC account, for how much longer, and if so will I have to keep doing transfers from the account to Avios (if I choose to go that route) going forward?

Apologies if either are stupid questions, but I have used the BD/DC website a lot over the years, and FT too of course, and can't seem to find any definitive answers to either question on either site, so your help most appreciated. ^

H
.

layz
Jul 3, 12, 3:55 pm
Hi all.

Am slightly confused on a couple of key points (even after reading this whole thread), and would appreciate clarity from any of you who know the answers.

1) Are there any compelling reasons NOT to transfer my DC points into Avios? (Where they will be added to quite a few I have already).

I am trying to see which flight partners I can still use DC points/miles with, and whether there are still long-haul flights I can book with them, but no matter how I navigate the BD/DC site I can't find that info - DC sent out info re. who you can and can't earn with now, but not re. who you can spend with now.


If you don't need Avios immediately there's no need to rush. Wait until all the fuss has died down so you don't suffer availability issues with the tool. I'm personally going to wait until my next lot of MBNA miles post (about 3 weeks time) before doing the transfer.

There's a few things you may want to keep DC miles for, but not much:
1. Redemptions on bmi Regional
2. Redemptions on Virgin Atlantic
3. Redemptions on the few midhaul BD routes that have not yet moved to BA and have a better redemption rate in diamond club.
4. Earning on revenue flights that are still BD coded will probably give you a better return going into diamond club.

Make sure you pay attention and ensure you've moved all miles out before they either close DC or this transfer tool.


2) Will my DC mbna credit cards still be putting points into my DC account, for how much longer, and if so will I have to keep doing transfers from the account to Avios (if I choose to go that route)?

Apologies if either are stupid questions, but I have used the BD/DC website a lot over the years, and FT too of course, and can't seem to find any definitive answers to either question on either site, so your help most appreciated. ^

H

Yes, you'll have to manually move over MBNA miles over, BA has their own Amex card which is decent enough but not as generous on the miles earning as the MBNA cards. No one knows (presumably except BA and MBNA) how long the bmi MBNA cards will last, make the most of them while you can.

If you decide to leave your miles in diamond club for the moment make sure you keep an eye on this forum so you'll know of any deadlines.

Aisle Seat H
Jul 3, 12, 4:06 pm
Thanks for answering everything so very clearly layz, very much appreciated ^

Those were my guesses but great to have that all confirmed.

And yeah I will be watching very carefully to make sure I don't end up with dead miles in my account !

What are the best deals re. Virgin bookings btw - never actually redeemed DC miles on Upper Class, have not flown Virgin for many years indeed, so might burn some DC miles on one of those if there is good value on these.

neuromancer
Jul 3, 12, 5:52 pm
You can spend miles on Virgin Atlantic, Qatar Airways, Jet Airways, Transaero, BMI and bmibaby for as long as it lasts...

TallestHotelInJapan
Jul 3, 12, 7:06 pm
I don't understand the part "Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible."

As a family head I have all my family's points in my bmi account. Will I not be able to transfer all the miles in my bmi account to a new BA account?

neuromancer
Jul 3, 12, 7:43 pm
don't worry about that part, it is wrong. You transfer individual miles balance from a bmi account to a BA account. Whether they are in a household or family account does not matter

nyc6035
Jul 3, 12, 8:22 pm
I have points in BMI across 4 household members. My plan was to combine them into the head of household account before transferring to Avios. For the last 3 or 4 days when I click on the "Transfer miles" button on the Family Membership section of the BMI website I get a page 404 error message. I've tried this over both firefox and IE.

Is anyone else having this issue?

caz312
Jul 3, 12, 11:38 pm
I have points in BMI across 4 household members. My plan was to combine them into the head of household account before transferring to Avios. For the last 3 or 4 days when I click on the "Transfer miles" button on the Family Membership section of the BMI website I get a page 404 error message. I've tried this over both firefox and IE.

Is anyone else having this issue?

I have just done this, did not use the "Transfer Miles" button....used the "Manage Members" then the transfer option beside the miles

Greenpen
Jul 4, 12, 3:40 am
my "session has timed out" apparently :rolleyes:

Mine does too. Cannot access the system.

StevePER
Jul 4, 12, 5:31 am
I just did the transfer for three people in my household, with no issues. Strangely, I got the email 4 minutes after completing the last transfer.

Globaliser
Jul 4, 12, 6:12 am
I don't understand the part "Transfers can be made between individual accounts, but unfortunately transfers into Household Account balances are not possible."

As a family head I have all my family's points in my bmi account. Will I not be able to transfer all the miles in my bmi account to a new BA account?All explained here: http://www.flyertalk.com/forum/18821838-post36.html

pjran
Jul 4, 12, 10:16 am
I couldn't login to my Diamond ac, so rang them. Kind lady told me how many miles I have then transferred my call to BA Executive Club hay presto miles already showing on my BA ac.

It's such a good feeling when you get something sorted quickly.

Mikey07
Jul 4, 12, 10:49 am
I've just called BA as I have an old account with them and I want to see if it still exists so I can use it instead of setting up a new one. A recorded message told me that their lines were busy and I should call back later. It then hung up on me.

Not a good start!

Shareholder
Jul 4, 12, 8:27 pm
I have points in BMI across 4 household members. My plan was to combine them into the head of household account before transferring to Avios. For the last 3 or 4 days when I click on the "Transfer miles" button on the Family Membership section of the BMI website I get a page 404 error message. I've tried this over both firefox and IE.

Is anyone else having this issue?

I've had this problem for two days now.

FlyingOnceMore
Jul 4, 12, 8:51 pm
I hate to state the bleedin' obvious, but you both are trying to do this at flybmi.com UK and not the flybmi.com US or Canada versions?

pazza2000
Jul 5, 12, 3:06 am
I have a couple of DC accounts with small balances in friends names. I am positive that when I signed said friends upto DC over 2 years ago, I did not provide a DOB, I am pretty certain it was not required at least at that time. On that basis, do you think i still be able to transfer to EC> Does a DOB have to be attached to the DC account (& does it have to match) ?

The balances are small non transferrable bonus miles, I made sure the transferable miles were sent to my acc as HHA via family membership which we are still apart of.

Raffles
Jul 5, 12, 3:44 am
I have a couple of DC accounts with small balances in friends names. I am positive that when I signed said friends upto DC over 2 years ago, I did not provide a DOB, I am pretty certain it was not required at least at that time. On that basis, do you think i still be able to transfer to EC> Does a DOB have to be attached to the DC account (& does it have to match) ?

The balances are small non transferrable bonus miles, I made sure the transferable miles were sent to my acc as HHA via family membership which we are still apart of.

It seems you need a DOB in the BAEC account, not sure about BMI. Nothing lost by trying.

I did the same with my parents in law, not sure if I had a DOB in there or not - there is nowhere to see it online.

galego
Jul 5, 12, 4:14 am
Apologies if this has been answered elsewhere, couldn't a search of "deadline" didn't turn up anything.

Is there a deadline for when this transfer must be done? I have a one-way miles only booking in September that, unfortunately, I may have to cancel.... I feel like I may as well do the whole transfer at the same time, so would rather wait until late august/early september to do it

Also I don't currently have a BA frequent flier account (I think :confused:)... I need to transfer BMI miles to BA, then after I'll be able to transfer them to Avios?

neuromancer
Jul 5, 12, 7:21 am
No deadline communicated, so you can definitely wait. But I'm certain they won't keep DC forever.
You must open a BAEC account, transfer DC miles there and then to avios.com. DC was unavailable from my avios.com account last time I looked.

gordies
Jul 5, 12, 9:28 am
finally managed to log in today and went to transfer bmi miles only to find they show 0?

where have my miles gone?

Mikey07
Jul 6, 12, 4:46 am
I've just called BA as I have an old account with them and I want to see if it still exists so I can use it instead of setting up a new one. A recorded message told me that their lines were busy and I should call back later. It then hung up on me.

Not a good start!

Second attempt to call and the automated message tells me there will be a 15 minute wait for an answer. Do they actually have any staff?

nyc6035
Jul 6, 12, 6:53 pm
I have just done this, did not use the "Transfer Miles" button....used the "Manage Members" then the transfer option beside the miles

Thanks - that worked perfectly. I appreciate the direction.

h15t0r1an
Jul 7, 12, 5:27 pm
Second attempt to call and the automated message tells me there will be a 15 minute wait for an answer. Do they actually have any staff?Mikey07 just try and log into your old account. If you can at least remember your BA membership number or your old username you can just enter one of them as the username then click the small italic text below to ask for a password reset.

Mine was a very old account and I got the details back that way. I was immediately able to log into my BA account and pull my miles over from BMI.

Good luck.

Mikey07
Jul 8, 12, 3:30 am
Mikey07 just try and log into your old account. If you can at least remember your BA membership number or your old username you can just enter one of them as the username then click the small italic text below to ask for a password reset.

Mine was a very old account and I got the details back that way. I was immediately able to log into my BA account and pull my miles over from BMI.

Good luck.

Cheers for that but I've no idea what it was. Funnilly enough they're "currently experiencing extremely high call volumes" and I should call back later. I'll just set up a new account and see if I can get my questions answered on the BA forum.

Ta.

Aisle Seat H
Aug 13, 12, 7:29 am
wrong place!

clubman
Aug 17, 12, 7:40 am
Do my DC and BAEC account have to have the same physical address in order to make the transfer? currently they are registered in two separate countries...

layz
Aug 17, 12, 7:50 am
Do my DC and BAEC account have to have the same physical address in order to make the transfer? currently they are registered in two separate countries...

I think if the names and date of birth matches you'll be OK. Otherwise you should be able to change you DC address online.

clubman
Aug 17, 12, 7:59 am
I think if the names and date of birth matches you'll be OK. Otherwise you should be able to change you DC address online.

Thanks, not even sure whether my DOB is registered under my DC account (and no way of checking online) but I'll give it a go and worse case if it doesn't work I'll changes what needs to be changed.

france usa
Oct 8, 12, 7:33 am
Hello, did anyone try to group DC miles and avios today ? when I reach the page that shows my 2 accounts, there is a box in the middle where i'm supposed to enter the number od DC miles I want to transfert. But impossible to type anything inside this box. I tried on Firefox and Safari but it doesn't work. Any idea about this issue please ? thank you :-)

G*G
Oct 8, 12, 9:00 am
Hello, did anyone try to group DC miles and avios today ?

Yep - successfully transferred a batch today using Google Chrome. All smooth without any issues and miles instantly available in the BA account - good stuff!

Maybe you could try Chrome? Good luck!

littlevoices
Oct 10, 12, 12:32 am
ny idea about this issue please ? thank you :-)

Similar, did mine today using firefox without a problem

gowgowuk
Oct 10, 12, 9:02 am
Sorry if this has been asked before, but I tried to follow the instructions and I just cannot find this tool. Is it supposed to be on this page?
Thanks
http://www.gogo.me.uk/ba.jpg

CheeseToastie
Oct 10, 12, 9:07 am
Yep - "Combine My Avios" is the link to follow.

gowgowuk
Oct 10, 12, 9:11 am
Damn! Silly me! Sorry and Thanks!



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