India-based Airlines - Missing Miles claim after Re-routing in KF

In KF, I had a booking for few family members in E Class. The Flight was re-scheduled resulting in a would-be Misconnect ( due to MCT at the connecting airport). The KF Call center gave an option of re-routing and got the ticket re-issued but in X class.

King Club website says No mileage earning in X class. But since this is a INVOL re-routing, would I get at least the original mileage credit?

Any pointers / experience in the forum?

Since miles are pooled in family account, when added for 3, its enough to redeem for a Short sector & KF was only available direct flight in that sector.

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In KF, I had a booking for few family members in E Class. The Flight was re-scheduled resulting in a would-be Misconnect ( due to MCT at the connecting airport). The KF Call center gave an option of re-routing and got the ticket re-issued but in X class.

King Club website says No mileage earning in X class. But since this is a INVOL re-routing, would I get at least the original mileage credit?

Any pointers / experience in the forum?

Since miles are pooled in family account, when added for 3, its enough to redeem for a Short sector & KF was only available direct flight in that sector.

Most arlines, as a matter of customer service, do give you at least as many mles as you would have received on the original booking.
However, if you were given an option of a refund or a new booking in anither class, a case can be made for ni miles. IMO, airlines should give the miles even if they have a case for denying those miles.

Any pointers / experience in the forum?

have you asked them if they will credit the miles????ideally they should but given their financial condition at the moment i wouldn't be surprised if they refuse....

Miles for 1/3 pax were credited automatically - put in a request for the missing ones.