Avis - Avis First -vs- Airline Miles (both base & bonus)




g8rjeff
Jun 22, 12, 10:44 am
I'm asking the Flyertalk audience if they can confirm what I heard from an Avis customer service rep...

About six weeks ago, a customer service rep helped me add my USAirways FF# to a large group of recent past rentals (between 10-12 of them). She was confident they would go through because they were relatively recent (less than 6 months old) and said I should see them post to my USAirways account in about 4 weeks. ^

Fast forward to yesterday, still no updates on the USAirways side so I called Avis customer service to check on the mileage credit. A different rep said... "Oh, I see the problem. You're in Avis First and are earning free weekend coupons. You can't do both! Therefore, your miles won't post." :td:

What?! :confused: I hadn't heard this.... the first rep knew I was in Avis First. Seems odd that an Avis First member would have to forego the most basic benefit of all renter's ... frequent flyer miles/points... in order to earn the Avis First perk of free Weekend Rentals (for every 4th rental of 3 days or more).

CAN ANYONE CONFIRM IF THE 2nd REP IS RIGHT OR WRONG?


GNALUZU
Jun 22, 12, 12:27 pm
I am not positive, but I am pretty sure that the second rep is correct that you cannot earn both miles and points toward Avis First free weekends.

sanctified50
Jun 22, 12, 1:56 pm
I am not positive, but I am pretty sure that the second rep is correct that you cannot earn both miles and points toward Avis First free weekends.

I'm asking the Flyertalk audience if they can confirm what I heard from an Avis customer service rep...

About six weeks ago, a customer service rep helped me add my USAirways FF# to a large group of recent past rentals (between 10-12 of them). She was confident they would go through because they were relatively recent (less than 6 months old) and said I should see them post to my USAirways account in about 4 weeks. ^

Fast forward to yesterday, still no updates on the USAirways side so I called Avis customer service to check on the mileage credit. A different rep said... "Oh, I see the problem. You're in Avis First and are earning free weekend coupons. You can't do both! Therefore, your miles won't post." :td:

What?! :confused: I hadn't heard this.... the first rep knew I was in Avis First. Seems odd that an Avis First member would have to forego the most basic benefit of all renter's ... frequent flyer miles/points... in order to earn the Avis First perk of free Weekend Rentals (for every 4th rental of 3 days or more).

CAN ANYONE CONFIRM IF THE 2nd REP IS RIGHT OR WRONG?

GNALUZU is correct. You can only earn either one or the other, not both.


bkafrick
Jun 22, 12, 3:11 pm
GNALUZU is correct. You can only earn either one or the other, not both.

Well... Sort of.

Just because you're in AVIS First does not mean you dont earn miles.

The problem is you already earned AVIS First rewards for those rentals, so you cannot earn miles.

For future rentals, if you pre-add your FF# to a rental, you'll get miles, and not rewards.

IAHtraveler
Jun 22, 12, 3:48 pm
...
Seems odd that an Avis First member would have to forego the most basic benefit of all renter's ... frequent flyer miles/points... in order to earn the Avis First perk of free Weekend Rentals (for every 4th rental of 3 days or more).

...


Everyone is right, and I agree with your line that it is odd. Especially since one must pay for airline miles "earned" with rental cars :mad:



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