Amtrak Guest Rewards - Amtrak Receipts

Long story short, I have to submit receipts for my travel to work. The Train ticket stubs aren’t good enough. I Have always, in the past, bought my tickets at the automated machines and clicked "yes" to the receipt. BUT the last few times when I went there, when I clicked "yes" to the recipet, it just sat there then said the request couldn’t be processed.

Apparently you cant get the receipts when you buy from the counter either.

Any suggestions on how to get the formal receipts, not just the stubs?

Thanks,

Rick

Long story short, I have to submit receipts for my travel to work. The Train ticket stubs aren’t good enough. I Have always, in the past, bought my tickets at the automated machines and clicked "yes" to the receipt. BUT the last few times when I went there, when I clicked "yes" to the recipet, it just sat there then said the request couldn’t be processed.

Apparently you cant get the receipts when you buy from the counter either.

Any suggestions on how to get the formal receipts, not just the stubs?

Thanks,

Rick

Amtrak has combined the two documents on one piece of paper (which you think of as the "ticket.") This in anticipation of moving to e-ticketing and bar code scanners. Your ticket is your receipt and shows all necessary information. The weird little punch holes show that the ticket was used.

Your travel people may not have properly advised your accounts payable people and they may still be looking for a non-existent document.

I suspect thats the case, BUT the old reciepts we got would show the charge, and the transaction ID. It was a more proper looking reciept.

Logic and the rules of the system arent always the same :)

I use the confirmation page from Amtrak.com for company expenses and have never had a problem with that method.

I just book my tickets online, like GoAmtrak, and use the confirmation email as my receipt for business travel.

Accounting departments aren't known for accepting changes. :(

Two possibilities as I see it:

1) Take a picture/copy of the full ticket that shows the dollar amount paid.

2) Do a screen shot/print a copy of your CC charge for the ticket. I believe the detail shows the ticket number which you can match to your stub.

What RogerD408 said, or better yet, buy your tickets online rather than directly from the machine. The e-mailed confirmation from Amtrak shows the train details, amount charged, credit card used, etc. and should be all you need in a receipt.

Of course, printing out the email confirmation doesn't really prove anything, as it is easy to simply buy a ticket, print out the confirmation showing the cost, then promptly cancel the ticket and get a full refund. Obviously, submitting that as an expense would be fraud (theft). To a certain extent, it really depends on how trusting your Accounting Department is.

Of course, printing out the email confirmation doesn't really prove anything, as it is easy to simply buy a ticket, print out the confirmation showing the cost, then promptly cancel the ticket and get a full refund. Obviously, submitting that as an expense would be fraud (theft). To a certain extent, it really depends on how trusting your Accounting Department is.
You can do that with a lot of expenses (prepaid hotels, to name one), so accounting departments have to live on trust in a lot of cases anyway.

Anyone that has worked with a sales rep for any amount of time has learned how to write the Great American Novel called an Expense Report. I know a sales rep that rounded everything to the next $5 mark and everyone knew it. Being 150% of quota month after month got him a pass every time!

There is nothing you submit on an expense report that can't be generated without spending the money. Getting caught can have bad consequences. As they say: Don't do the crime if you can't do the time.

Any suggestions on how to get the formal receipts, not just the stubs?


I just purchased a ticket from a Quik-Trak a few moments ago and was able to get the receipt that you are talking about - it popped right out after my ticket. Maybe it was just a temporary glitch that you faced?

appreciate the responces. I heard that you could do it fine in phl, for some reason the last 3 times i tried in WIL it didnt work.

Will try online next time, appreciate the input!

I did a complicated ticket exchange which resulted in a higher fare for split tickets (har/phl, phl/nyp) which would have been an expense nightmare because there was no logical way to show the difference in fare given the split tickets with one used. I asked the Amtrak agent twice and explained I needed a receipt showing what my new charge was, she took a preprinted "amtrak receipt" pad, circled "charged" (other option refunded), wrote the amount, and that was it. This was PHL.