jimbo99
Jun 20, 12, 12:52 am
No more guaranteed availability in business class. It is also being restricted in other cabins too to Y, M, Q, K, T.
Where it does still apply, you only have to give 48 hour notice. In true EVA style, they have given less than 2 weeks notice of this change.
The previous rule was 72 hours but the only caveat was that it didn't apply to "discounted" fares. I was told that the meant industry-type discounts and that it still applied to L, V etc. Certainly my requests under these codes have cleared immediately in the past.
This was the most useful benefit about being Diamond after the nightmare of getting Elite availability as Gold. They have no problem waitlisting you as Gold on an existing flexible ticket whilst still selling tickets off their site from a different bucket. Whether this becomes the experience of Diamond holders remains to be seen.
Extract of email received today:
First of all, we would like to express our sincere gratitude for your loyal patronage of
EVA Air and for being a member of the Evergreen Club for so many years. .....
To increase flexibility and convenience when booking a flight, we now offer Diamond
Card members guaranteed booking 48 hours prior to flight departure. Previously,
bookings were guaranteed if made 72 hours before departure. The new rule comes into
effect for bookings made from July 2 onward.
The new rule applies to Evergreen Deluxe Class, Elite Class and Economy Class Y, M,
Q, K and T bookings. Guaranteed bookings are not available for Super Business Class
and Premium Laurel Class. However, Diamond Card member will be given waitlist
priority on fully booked flights.
Where it does still apply, you only have to give 48 hour notice. In true EVA style, they have given less than 2 weeks notice of this change.
The previous rule was 72 hours but the only caveat was that it didn't apply to "discounted" fares. I was told that the meant industry-type discounts and that it still applied to L, V etc. Certainly my requests under these codes have cleared immediately in the past.
This was the most useful benefit about being Diamond after the nightmare of getting Elite availability as Gold. They have no problem waitlisting you as Gold on an existing flexible ticket whilst still selling tickets off their site from a different bucket. Whether this becomes the experience of Diamond holders remains to be seen.
Extract of email received today:
First of all, we would like to express our sincere gratitude for your loyal patronage of
EVA Air and for being a member of the Evergreen Club for so many years. .....
To increase flexibility and convenience when booking a flight, we now offer Diamond
Card members guaranteed booking 48 hours prior to flight departure. Previously,
bookings were guaranteed if made 72 hours before departure. The new rule comes into
effect for bookings made from July 2 onward.
The new rule applies to Evergreen Deluxe Class, Elite Class and Economy Class Y, M,
Q, K and T bookings. Guaranteed bookings are not available for Super Business Class
and Premium Laurel Class. However, Diamond Card member will be given waitlist
priority on fully booked flights.