InterContinental Hotels: Priority Club & Inter-Continental Ambassador - Booking not possible at Palazzio/Venetian - System error ?

Booking not possible at Palazzio/Venetian - System error ?

For 3 days now i've been unable to find availability or make a booking for any room at these two alliance properties. A strange error message presents itself from the website

"We are sorry, our system is temporarily unavailable. Please try again or contact your <a href="/h/d/${BRAND_CODE}/${REGION_ID}/${LOCALE}/c/2/content/dec/cn/0/en/cs/resoffice.html">nearest reservation office</a> for assistance "

I called into ICH reservations who also cannot see or make bookings, but I was unable to get across that they have a problem. Instead I ended up with direct Venetian guest services who cannot help me book a BOGO voucher reservation.

Am I mad or is it broke at the moment ?

same for me - it's been unavailable for the past couple of days when trying to book The Palazzo

I would imagine that this is directly related to the other problem that exists (see thread with similar title) whereby bookings made through PC/IHG for the Palazzo immediately change on their system to show as bookings at the Venetian.

I'm betting that their IT guys are trying to get to the bottom of it as we speak, hence why you can't make reservations at the moment. Maybe try booking with the Venetian/Palazzo directly during this time, and getting them to add your PC details to the res.

pc needs to hire better it guys... com on..

I want to make an ambassador weekend bogo booking. I'm told I need to make it online.

It looks like the system is back up.

typically on the days i want they are now both unavilable for the 2-4-1 weekend redemption BOGO.. but i cannot tell if its still broken or just no chance to buy it.