Qatar Airways Privilege Club - Where to find fare rules?




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hwmorth
Jun 14, 12, 3:12 pm
Hi there, I booked a flight on QR in business recently and need to look up some fare rules to know what the fees are on date changes. Any hints on where I can find those? I tried logging in to the website as well as via Amadeus but no luck.


lightyear40
Jun 14, 12, 3:22 pm
Fare rules can be found from the Flights page during online booking. When you are presented with the available fares for your flight, click the ‘See Rules & Conditions’ link. These initial fare condition rules do not constitute the full legal terms and conditions for your selected fare. Please see the "See Complete Rules & Conditions" link on the payment page for these.

hwmorth
Jun 14, 12, 3:25 pm
Fare rules can be found from the Flights page during online booking. When you are presented with the available fares for your flight, click the ‘See Rules & Conditions’ link. These initial fare condition rules do not constitute the full legal terms and conditions for your selected fare. Please see the "See Complete Rules & Conditions" link on the payment page for these.

Thank you, but I have already bought the ticket and need to look up the rules for a fare that is not available anymore..


kataka
Jun 15, 12, 12:13 am
Call QR and ask.

impeymac
Jun 15, 12, 12:41 am
Thank you, but I have already bought the ticket and need to look up the rules for a fare that is not available anymore..

This may be of some help...

http://support.qatarairways.com/entries/433838-where-can-i-find-the-fare-rules-and-conditions-when-making-an-online-booking

Or if that doesn't answer your question (and I suspect it won't)...

http://support.qatarairways.com/anonymous_requests/new

Or do a dummy booking for your journey selecting the same ticket type when the choice of fares is shown. Fare rules are viewable during the 'customise booking' part of the procedure.

hwmorth
Jun 15, 12, 1:44 pm
I was about to just call and ask to send it to me but was, in the meantime, already contacted AlexCM in order to get me the info - thanks!

I am (at least until now) largely loyal to LH/LH/OS and * and this will be my first QR trip, but if this proactiveness in handling customer requests is the norm on QR, I might need to reevaluate my loyalty.

AlexCM
Jun 15, 12, 11:35 pm
I was about to just call and ask to send it to me but was, in the meantime, already contacted AlexCM in order to get me the info - thanks!

I am (at least until now) largely loyal to LH/LH/OS and * and this will be my first QR trip, but if this proactiveness in handling customer requests is the norm on QR, I might need to reevaluate my loyalty.

Hi hwmorth,

The ticket conditions was sent to your PM and email address accordingly.

Best regards,
Alex

hwmorth
Jun 16, 12, 1:47 am
Thanks!



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