Hilton HHonors - Smoking room unavailable for 3 days, available for 4

I have an upcoming reservation at the Embassy Suites at ATL for four nights. It is a smoking room which I got at a good rate.

I have to cut my trip short by one day and tried changing my reservation on the website but was told that there aren't smoking rooms available.

I couldn't figure out how a smoking room could be available for Aug 4, 5, 6 and 7 but not for Aug 4, 5 and 6. I called the hotel to make the change and was told the smoking room was not available at the rate that I got for three nights, only four. However, if I check in and tell them at the time that I am cutting my stay by one day, they will let me keep the smoking room without increasing the rate.

I don't mind doing this but it does seem a bit strange that a hotel would not prefer to know in advance that another room will be available for that last night.

It's a quirk I have seen at other hotel chains as well. There is a minimum stay requirement for the rate but the hotel will usually let you check-out early if you tell them at check-in.

Some hotels have early check-out fees to prevent this kind of thing.

Some hotels have early check-out fees to prevent this kind of thing.

Yet this was the advice I was given by its reservations department.

Yet this was the advice I was given by its reservations department.

So presumably this one does not. :)

The hotel must have a four night minimum length of stay going on. It must be a very busy time period for that hotel.

Make sure that you don't get nailed with an early departure fee or increased rate for checking out early.

The hotel must have a four night minimum length of stay going on. It must be a very busy time period for that hotel.



I don't think so. I can get a non-smoking room for three nights.