Flying Blue (Air France, KLM, and Other Partners) - Claiming missing flying blue miles - exclusive only to person travelling?
Jun 13, 12, 3:00 am
The title might be confusing. I am sorry about that.
I called Flying Blue and asked them if I could claim miles with the ticket I recently bought, but previously, I have created an account for the company with the name of the person in charge but not the name of the person traveling. So Flying Blue told me that claim would only work for the person whose name is used for the flying blue account.
Can I create flying blue account purely for the company? Or should I create separate account for each person traveling to be able to get the miles?
Thank you very much for the help.
Jun 13, 12, 3:05 am
Can I create flying blue account purely for the company?
No. Flying Blue accounts are for individuals only. Only the person named on the ticket can claim Flying Blue miles into an account bearing the exact same name as the ticket flown. A company can not have a Flying Blue account. You can not accumulate miles from different travellers into a single Flying Blue account (the name of the traveller as it appears on the ticket must match exactly the name of the person associated with a Flying Blue account - otherwise no credit will be given). Flying Blue accounts can not be "shared".
However, companies can collect points in a parallel scheme - called BlueBiz - and accumulate points into a single account when any of their employees travels, so long as your company's BlueBiz number is associated with the booking (either at the time of making the booking, or anytime afterwards, up to and including check-in). Further details below.
Or should I create separate account for each person traveling to be able to get the miles?
Thank you very much for the help.
Preferably, they should create their own accounts. They are personal (and private) and you should not have access to others' accounts. You also do not have the authority or consent of others to sign them up (unless you specifically obtain such authority and consent). There is also the possibility that some of these people will already have their own Flying Blue account. Not only is it pointless to put divide miles between different accounts for the same person, but it is against the rules of Flying Blue for a single individual to have more than one account.
As you represent a business, you should look instead at BlueBiz. A company CAN collect points for any travel of any individual who bothers to put your BlueBiz number in their booking.
Flying Blue accounts are a personal matter - a company should not be signing its employees up (though you may of course inform your employees to sign up themselves if they so wish). The only exception is Germany - most companies forbid the use of miles accrued on business trips being used by the individual for their own purposes. But this applies only in Germany, as far as I know. The miles accrued belong to the employee who travelled - regardless of whether they paid (or whether the company ultimately paid). Your company can not directly claim these miles - they are the property of the person who flew and earned the miles.
In English, via Air France: http://www.airfrance.co.uk/GB/en/local/avotreservice/entreprises/bluebiz_programme_airfrance.htm
In Dutch, via KLM: http://www.klm.com/travel/nl_nl/business/jsme/about_bluebiz/index.htm
Jun 13, 12, 3:30 am
Thank you very much for this. It was really helpful. I have never heard of BlueBitz before, so I guess it's worth a try.
I have another question though, I remember one of the Flying Blue agent over the phone when I called told me that if I used an AMEX CARD (not FB AMEX CARD)for the payment, then I can claim miles for another traveler using someone else FB account. Maybe I misunderstood this? or was the person talking about the FB Amex Card?
Jun 13, 12, 3:56 am
The Flying Blue branded Amex gives the holder certain privileges - such as "Share & Fly", a facility that allows the FB Amex holder to transfer Award Miles into another account - but merely paying for someone's travel by Amex (whether FB branded or not) does not give you the ability to claim someone else's Flying Blue miles into your own account.
Only the person who flies can claim FB miles in an account which bears the same name as the name on the ticket.
I know of no frequent flyer program which allows you to claim miles for "random strangers", such as employees. (Some airlines have "household accounts" or "family accounts" whre all the members of a household/family can pool their miles, but AF/KL don't do this, and no airline does this for businesses).
Forget Flying Blue - as you represent a business, what you want is BlueBiz. BlueBiz is, if you like, a Flying Blue account for businesses. And it allows you to do everything you have asked already.
Jun 13, 12, 4:41 am
I've been trying to create BlueBiz account for the company, but it keeps telling me that the format of the SIRET is wrong. I am in France, btw.
Jun 13, 12, 4:42 am
Oooppsss..nevermind. i got it. It didn't want me to copy and paste