Turkish Airlines Miles&Smiles - 3 pieces luggage lost, no phone contact?




tyberius
Jun 12, 12, 10:41 pm
I connected in Istanbul between Turkish flights on different tickets. When I went to the transfer desk they scanned my luggage tags and said the bags would be sent to my final destination (MUC).

I'm in MUC now and no bags.

I spoke to the Lufthansa tracing desk and they put in a report. Online on the Lufthansa website says it's still tracing. I called Turkish as they have a voice contact on their website, but the guy on the phone said there was nothing he could really do just that on his system it said they were searching and the right department only interacted with email.

Turkish baggage tracking on their website doesn't recognize any of my information.

Is there any contact info for the baggage tracking department? I'd rather call vs. send the email and have it go into a black hole, I won't be in Munich very long and am worried about the luggage following behind me and not making it to me.

I'm 100% certain that it went out on the carousel in Istanbul so was free for anyone to take. Since they can't even find out where the last location was of the luggage 12 hours after the report and it should be sitting right there, it doesn't give me a great feeling about the likelihood of me getting it back.


kumpel64
Jun 12, 12, 11:35 pm
Here is the information about the TK office in Munich:

it´s located in Schwanthaler Straße 10, 80336 München

Tel. 089 - 51410930 or 51410932

Just try to go there or call them. Hope they can help you.

They also have an office at the airport, Terminal 2. Tel. 089 - 97592700

tyberius
Jun 13, 12, 2:39 am
Thanks!

Apparently they're found. I got an email saying they would go into a courier. They don't say where they're going to send it though. Now, when I hit the website, because they found it they closed the file and now there is no information whatsoever.

Miraculous.

Will call the above number. Thanks!




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